1upHealth vs Teladoc Comparison
1upHealth
Starting at Contact for pricing
- Large Enterprises
- Medium Business
The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct integration into electronic medic…
Teladoc
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…
Teladoc leads on user satisfaction with a 2.2-star rating across 37 reviews.
SpotSaaS Analysis
1upHealthTeladoc
The core difference between 1upHealth and Teladoc lies in their focus; 1upHealth specializes in deep integration with EMR and PMS systems for telemedicine, while Teladoc offers extensive access to a network of physicians for various healthcare needs. Ideal buyers for 1upHealth are medium to large healthcare providers seeking HIPAA-compliant solutions, whereas Teladoc is suited for organizations looking for a comprehensive telemedicine platform with a wide physician network.
- Best for large healthcare providers - Focuses on deep EMR and PMS integration - Offers HIPAA-compliant telemedicine - Ideal for medium to large practices - Emphasizes telemedicine technology - Notable for practice administration support
- Best for large healthcare providers - Provides access to a wide network of physicians - Suitable for acute and chronic care - Features video chat and prescription refills - Ideal for comprehensive telemedicine needs - Focuses on broad physician access
1upHealth vs Teladoc — at a glance
| Feature | 1upHealth | Teladoc |
|---|---|---|
| Rating | — | 2.2 / 5 |
| Reviews | — | 37 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — |
| Support modes | Online | 24/7 (Live rep), Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between 1upHealth and Teladoc
- Deployment: 1upHealth supports SaaS/Web/Cloud; Teladoc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
1upHealth vs Teladoc — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for large healthcare providers needing deep EMR and PMS telemedicine integration.
- You require HIPAA-compliant telemedicine with direct EMR and PMS integration.
- Your organization is a medium to large healthcare provider or practice administrator.
- You need a comprehensive suite of telemedicine applications tailored for enterprise workflows.
- You are a small practice without existing EMR/PMS integration needs.
- You need transparent, out-of-the-box pricing and a simple setup process.
Best for large healthcare providers needing broad telemedicine physician access.
- You require access to a wide network of board-certified physicians for acute and chronic care.
- Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
- You want multi-device patient access to support telemedicine across mobile and desktop environments.
- You are a small business with limited telemedicine needs and prefer simpler solutions.
- You need transparent, fixed pricing and straightforward onboarding processes.
1upHealth: Best for large healthcare providers needing deep EMR and PMS telemedicine integration. Teladoc: Best for large healthcare providers needing broad telemedicine physician access.
Description | The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct ... Read More about 1upHealth | Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.9/10 | 8.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
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How do 1upHealth and Teladoc Compare on Features?
Total Features | 11 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare 1upHealth and Teladoc on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
1upHealth User Reviews & Rating Comparison
User Ratings | No reviews available for the product | 2.2 (based on 37 reviews) |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment No user reviews or ratings available to determine sentiment. What buyers like
Common complaints
| Buyer sentiment Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency. What buyers like
Common complaints
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Pros and Cons |
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Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, 1upHealth or Teladoc?
- Teladoc edges out the other on user ratings (2.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do 1upHealth and Teladoc offer a free trial?
- Neither 1upHealth nor Teladoc currently lists a free trial.
- What is the starting price of 1upHealth vs Teladoc?
- 1upHealth starts at Contact for pricing. Teladoc starts at Contact for pricing.
- What are the top alternatives to 1upHealth?
- Top alternatives to 1upHealth include DrCare247, Practice Fusion, MyClinic, Doxy.me, Upvio.
- What are the top alternatives to Teladoc?
- Top alternatives to Teladoc include Spruce, Teledentix, Certintell, eVisit, AnywhereCare.