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OnCall Health vs Teladoc Comparison

Last updated:

OnCall Health

4.5(131 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call scheduling. The medication ref…

Teladoc

2.2(37 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…

OnCall Health leads on user satisfaction with a 4.5-star rating across 131 reviews.

SpotSaaS Analysis

OnCall HealthTeladoc

The core difference between OnCall Health and Teladoc is that OnCall Health focuses on integrated on-call scheduling and medication management, while Teladoc offers extensive telemedicine services with access to a wide network of physicians. OnCall Health is ideal for healthcare providers looking for centralized scheduling and patient engagement, whereas Teladoc suits larger organizations needing comprehensive telemedicine solutions.

- Best for healthcare providers needing integrated on-call and medication management - Offers centralized on-call scheduling - Includes medication refill tracking - Provides a white label mobile app for patient engagement - Suitable for small businesses and large enterprises - Focuses on enhancing operational efficiency in healthcare settings

- Best for large healthcare providers needing broad telemedicine access - Provides access to a wide network of board-certified physicians - Supports both acute and chronic care - Features comprehensive telemedicine platform with video chat - Includes prescription refill capabilities - Ideal for medium to large enterprises in healthcare sector

OnCall Health vs Teladoc — at a glance

FeatureOnCall HealthTeladoc
Rating4.5 / 52.2 / 5
Reviews13137
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsHIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between OnCall Health and Teladoc

  • Target audience: OnCall Health is built for Individuals and Large Enterprises, while Teladoc targets Large Enterprises and Medium Business.
  • User satisfaction: OnCall Health scores higher with a 4.5-star average.
  • Deployment: OnCall Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Teladoc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

OnCall Health vs Teladoc — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

OnCall Health
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Teladoc
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Biggest differences

Start here before you go deeper into features.

OnCall Health

Best for healthcare providers needing integrated on-call and medication management.

Choose if
  • You require centralized on-call scheduling combined with medication refill tracking.
  • Your organization values a white label mobile app for patient engagement.
  • You are a healthcare clinic or medical practice with nursing and physician users.
Consider alternatives if
  • You are a very small practice or individual practitioner sensitive to unclear pricing.
  • Your organization lacks telemedicine or on-call scheduling needs.

Teladoc

Best for large healthcare providers needing broad telemedicine physician access.

Choose if
  • You require access to a wide network of board-certified physicians for acute and chronic care.
  • Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
  • You want multi-device patient access to support telemedicine across mobile and desktop environments.
Consider alternatives if
  • You are a small business with limited telemedicine needs and prefer simpler solutions.
  • You need transparent, fixed pricing and straightforward onboarding processes.

OnCall Health: Best for healthcare providers needing integrated on-call and medication management. Teladoc: Best for large healthcare providers needing broad telemedicine physician access.

Description

OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call ... Read More about OnCall Health

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.2/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

2.2

(37)

Best Company Size

Small BusinessLarge Enterprises
Medium BusinessLarge Enterprises
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How do OnCall Health and Teladoc Compare on Features?

Total Features

6 Features

5 Features

Unique Features

No unique features

No unique features

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Compare OnCall Health and Teladoc on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      OnCall Health pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      OnCall Health User Reviews & Rating Comparison

      User Ratings

      4.5

      (based on 131 reviews)

      2.2

      (based on 37 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the convenience and accountability features but note the need for clearer pricing and integration details.

      What buyers like

      • Ease of managing on-call schedules
      • User-friendly mobile app
      • Effective medication refill tracking

      Common complaints

      • Opaque pricing structure
      • Limited integration information

      Buyer sentiment

      Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency.

      What buyers like

      • Physician network breadth
      • Feature comprehensiveness
      • Platform accessibility

      Common complaints

      • Pricing opacity
      • User experience issues

      Pros and Cons

      • Centralized management of on-call scheduling

      • White label smartphone app for patient engagement

      • Medication refill module tailored for nursing and physicians

      • Pricing not publicly disclosed, requiring sales contact

      • Limited information on integration capabilities

      • Access to a broad network of board-certified physicians

      • Comprehensive telemedicine features including video chat and prescription refills

      • Convenient multi-device access for patients

      • Lack of publicly available pricing information

      • Low overall user rating indicating potential usability or service issues

      Media and Screenshots

      Screenshots

      Click Edit

      4 Screenshots

      No screenshots available.

      Top Alternatives to OnCall Health and Teladoc in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, OnCall Health or Teladoc?
      OnCall Health edges out the other on user ratings (4.5 vs 2.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do OnCall Health and Teladoc offer a free trial?
      Neither OnCall Health nor Teladoc currently lists a free trial.
      What is the starting price of OnCall Health vs Teladoc?
      OnCall Health starts at Contact for pricing. Teladoc starts at Contact for pricing.
      What are the top alternatives to OnCall Health?
      Top alternatives to OnCall Health include Spruce, AnywhereCare, CloudVisit Telemedicine, Mend, Healimpilo.
      What are the top alternatives to Teladoc?
      Top alternatives to Teladoc include Spruce, Teledentix, Certintell, eVisit, AnywhereCare.

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