OnCall Health vs Teladoc Comparison
OnCall Health
Starting at Contact for pricing
- Individuals
- Large Enterprises
OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call scheduling. The medication ref…
Teladoc
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…
OnCall Health leads on user satisfaction with a 4.5-star rating across 131 reviews.
SpotSaaS Analysis
OnCall HealthTeladoc
The core difference between OnCall Health and Teladoc is that OnCall Health focuses on integrated on-call scheduling and medication management, while Teladoc offers extensive telemedicine services with access to a wide network of physicians. OnCall Health is ideal for healthcare providers looking for centralized scheduling and patient engagement, whereas Teladoc suits larger organizations needing comprehensive telemedicine solutions.
- Best for healthcare providers needing integrated on-call and medication management - Offers centralized on-call scheduling - Includes medication refill tracking - Provides a white label mobile app for patient engagement - Suitable for small businesses and large enterprises - Focuses on enhancing operational efficiency in healthcare settings
- Best for large healthcare providers needing broad telemedicine access - Provides access to a wide network of board-certified physicians - Supports both acute and chronic care - Features comprehensive telemedicine platform with video chat - Includes prescription refill capabilities - Ideal for medium to large enterprises in healthcare sector
OnCall Health vs Teladoc — at a glance
| Feature | OnCall Health | Teladoc |
|---|---|---|
| Rating | 4.5 / 5 | 2.2 / 5 |
| Reviews | 131 | 37 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between OnCall Health and Teladoc
- Target audience: OnCall Health is built for Individuals and Large Enterprises, while Teladoc targets Large Enterprises and Medium Business.
- User satisfaction: OnCall Health scores higher with a 4.5-star average.
- Deployment: OnCall Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Teladoc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
OnCall Health vs Teladoc — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for healthcare providers needing integrated on-call and medication management.
- You require centralized on-call scheduling combined with medication refill tracking.
- Your organization values a white label mobile app for patient engagement.
- You are a healthcare clinic or medical practice with nursing and physician users.
- You are a very small practice or individual practitioner sensitive to unclear pricing.
- Your organization lacks telemedicine or on-call scheduling needs.
Best for large healthcare providers needing broad telemedicine physician access.
- You require access to a wide network of board-certified physicians for acute and chronic care.
- Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
- You want multi-device patient access to support telemedicine across mobile and desktop environments.
- You are a small business with limited telemedicine needs and prefer simpler solutions.
- You need transparent, fixed pricing and straightforward onboarding processes.
OnCall Health: Best for healthcare providers needing integrated on-call and medication management. Teladoc: Best for large healthcare providers needing broad telemedicine physician access.
Description | OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call ... Read More about OnCall Health | Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.2/10 | 8.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
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How do OnCall Health and Teladoc Compare on Features?
Total Features | 6 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare OnCall Health and Teladoc on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page | ![]() | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
OnCall Health User Reviews & Rating Comparison
User Ratings | 4.5 (based on 131 reviews) | 2.2 (based on 37 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the convenience and accountability features but note the need for clearer pricing and integration details. What buyers like
Common complaints
| Buyer sentiment Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency. What buyers like
Common complaints
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Pros and Cons |
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Media and Screenshots
Screenshots | ![]() 4 Screenshots | No screenshots available. |
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Top Alternatives to OnCall Health and Teladoc in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, OnCall Health or Teladoc?
- OnCall Health edges out the other on user ratings (4.5 vs 2.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do OnCall Health and Teladoc offer a free trial?
- Neither OnCall Health nor Teladoc currently lists a free trial.
- What is the starting price of OnCall Health vs Teladoc?
- OnCall Health starts at Contact for pricing. Teladoc starts at Contact for pricing.
- What are the top alternatives to OnCall Health?
- Top alternatives to OnCall Health include Spruce, AnywhereCare, CloudVisit Telemedicine, Mend, Healimpilo.
- What are the top alternatives to Teladoc?
- Top alternatives to Teladoc include Spruce, Teledentix, Certintell, eVisit, AnywhereCare.



