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SysAid vs HESK vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

SysAid - Help Desk Software
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HESK - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain ... Read More

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $24.91 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

9.8/10

8.6/10

User Ratings

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Software Demo

Demo

How do SysAid, HESK, Zendesk Support and Zoho Desk Compare on Features?

Total Features

16 Features

11 Features

Unique Features

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      What Do SysAid, HESK, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • Not Available
          • $24.91 , Billed Yearly

          Pricing Plans

          • Not Available
          • HESK Cloud

            • 10 Support Agents

            • 10 GB file upload space

            • Statistics module

            Show more +

          • HESK Cloud Plus

            • Unlimited Support Agents

            • 50 GB file upload space

            • Escalate module

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          Pricing Page

          sysaid pricinghesk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
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          SysAid vs HESK vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          577

          Very Good

          85

          Good

          23

          Poor

          4

          Terible

          6

          Excellent

          4

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of SysAid

          Pros and Cons of HESK

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Adobe

          Adobe

          Titan

          Titan

          Coca-Cola

          Coca-Cola

          Flavourart

          Flavourart

          Department of Education

          Department of Education

          Cira

          Cira

          Media and Screenshots

          Screenshots

          Dashboard screenshot

          9 Screenshots

          No screenshots available.

          Videos

          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SysAid and HESK offer a Free Trial.

          SysAid is designed for Large Enterprises, Medium Business and Small Business.

          HESK is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of HESK begins at $24.91/Month when Billed Yearly, while pricing details for SysAid are unavailable.

          Some top alternatives to SysAid includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Freshdesk, LiveAgent, HelpDesk, Jitbit Helpdesk, TOPdesk, ReadyDesk, Milldesk, Sitehelpdesk, Spiceworks Help Desk and HESK.

          Some top alternatives to HESK includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, CRMdesk, ReadyDesk, GetHelp, Sitehelpdesk, Trakdesk and Spiceworks Help Desk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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