SurveyMonkey vs SatisMeter vs Zonka Feedback Comparison
SurveyMonkey
Starting at $25 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…
SatisMeter
Starting at $49 /Month
- Free Trial
- Large Enterprises
- Medium Business
SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encounter…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
SurveyMonkey leads on user satisfaction with a 4.1-star rating across 28,818 reviews.
SurveyMonkey vs SatisMeter vs Zonka Feedback — at a glance
| Feature | SurveyMonkey | SatisMeter | Zonka Feedback |
|---|---|---|---|
| Rating | 4.1 / 5 | 2.7 / 5 | 4.7 / 5 |
| Reviews | 28,818 | 41 | 130 |
| Starting price | $25 /User/Month | $49 /Month | $24 /Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | GDPR | GDPR |
| Data residency | Global | US | Global |
Key differences between SurveyMonkey and SatisMeter
- Pricing: SurveyMonkey starts at $25 /User/Month, while SatisMeter starts at $49 /Month.
- Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while SatisMeter targets Large Enterprises and Medium Business.
- User satisfaction: SurveyMonkey scores higher with a 4.1-star average.
- Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SatisMeter supports SaaS/Web/Cloud.
Compare SurveyMonkey vs SatisMeter vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for easy, customizable surveys in market and employee research.
- You need a simple, user-friendly tool to create and customize surveys quickly.
- Your team requires multiple distribution methods like embedding surveys or emailing links.
- You represent marketing, HR, or customer experience teams in small to large companies.
- You require advanced analytics and deep data reporting beyond basic plans.
- Your organization needs tight integration with specialized or niche enterprise software.
Best for simple, multi-channel NPS feedback in small to medium businesses.
- You need quick, easy setup with minimal technical overhead.
- Your team values seamless integration with tools like Slack and Intercom.
- You want to collect customer feedback post-sales, support, or events efficiently.
- Your organization requires extensive customizations beyond basic support.
- You depend on a large marketplace of third-party app integrations.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
SurveyMonkey: Best for easy, customizable surveys in market and employee research. SatisMeter: Best for simple, multi-channel NPS feedback in small to medium businesses.
Description | SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey | SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the ... Read More about SatisMeter | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.0/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessLarge Enterprises | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SurveyMonkey, SatisMeter and Zonka Feedback Compare on Features?
Total Features | 16 Features | 21 Features | 28 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SurveyMonkey, SatisMeter and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
SurveyMonkey vs SatisMeter User Reviews & Rating Comparison
User Ratings | 4.1 (based on 28818 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the ease of use and integration capabilities but express concerns about limited customization and integration options. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Cisco  Box  intuit |  Mention  Segment  Buzzsumo |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots |  5 Screenshots |  3 Screenshots |
|---|---|---|
Videos |  6 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveyMonkey or SatisMeter?
- SurveyMonkey edges out the other on user ratings (4.1 vs 2.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveyMonkey and SatisMeter offer a free trial?
- Yes, both SurveyMonkey and SatisMeter offer a free trial.
- What is the starting price of SurveyMonkey vs SatisMeter?
- SurveyMonkey starts at $25 /User/Month. SatisMeter starts at $49 /Month.
- What are the top alternatives to SurveyMonkey?
- Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to SatisMeter?
- Top alternatives to SatisMeter include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.