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SurveyMonkey vs Cognito Forms Comparison

Last updated:

SurveyMonkey

4.1(28,818 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…

Cognito Forms

4.5(344 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Cognito Forms is the easiest way to create, share and track forms online. It has been used to create millions of forms in many different industries such as real estate, healthcare, education and more.

Cognito Forms leads on user satisfaction with a 4.5-star rating across 344 reviews.

SurveyMonkey vs Cognito Forms — at a glance

FeatureSurveyMonkeyCognito Forms
Rating4.1 / 54.5 / 5
Reviews28,818344
Starting price$25 /User/Month$15 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareOnline Form Builder Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobal

Key differences between SurveyMonkey and Cognito Forms

  • Pricing: SurveyMonkey starts at $25 /User/Month, while Cognito Forms starts at $15 /Month.
  • Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while Cognito Forms targets Large Enterprises and Medium Business.
  • User satisfaction: Cognito Forms scores higher with a 4.5-star average.
  • Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Cognito Forms supports SaaS/Web/Cloud.

SurveyMonkey vs Cognito Forms — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyMonkey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
Cognito Forms - Online Form Builder Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SurveyMonkey

Best for easy, customizable surveys in market and employee research.

Choose if
  • You need a simple, user-friendly tool to create and customize surveys quickly.
  • Your team requires multiple distribution methods like embedding surveys or emailing links.
  • You represent marketing, HR, or customer experience teams in small to large companies.
Consider alternatives if
  • You require advanced analytics and deep data reporting beyond basic plans.
  • Your organization needs tight integration with specialized or niche enterprise software.

Cognito Forms

Best for

Large Enterprises, Medium Business, Small Business

SurveyMonkey typically suits Freelancers / Consultants and Large Enterprises. Cognito Forms tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey

Cognito Forms is the easiest way to create, share and track forms online. It has been used to create millions of forms in many different industries such as real estate, healthcare, ... Read More about Cognito Forms

Entry Level Pricing

  • Starts from $25
  • Starts from $15

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SurveyMonkey and Cognito Forms Compare on Features?

Total Features

16 Features

22 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SurveyMonkey and Cognito Forms on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • $15

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SurveyMonkey pricing
      Cognito Forms pricing

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global

      SurveyMonkey User Reviews & Rating Comparison

      User Ratings

      4.1

      (based on 28818 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      333

      9

      4

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Survey customization
      • Distribution options

      Common complaints

      • Pricing complexity
      • Limited advanced analytics

      Buyer sentiment

      Buyer sentiment is very strong across 347 reviews, with consistently positive feedback.

      What buyers like

      • Easy to use and customize, even for beginners.
      • User-friendly interface with intuitive features.
      • Excellent customer support for assistance and issue resolution.

      Common complaints

      • Need more advanced support for customizations to avoid complexity.
      • Limited marketplace options for additional apps and connectors, restricting advanced functionalities.

      Pros and Cons

      • Easy to create and customize surveys

      • Multiple distribution options including embedding and email

      • Widely recognized and trusted platform with extensive user base

      • Limited advanced analytics in basic plans

      • Pricing can be unclear due to quotation-based options

      • Easy to use and customize, even for beginners.

      • User-friendly interface with intuitive features.

      • Excellent customer support for assistance and issue resolution.

      • Need more advanced support for customizations to avoid complexity.

      • Limited marketplace options for additional apps and connectors, restricting advanced functionalities.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Cisco

      Cisco

      Box

      Box

      intuit

      intuit

      No Customers information available.

      Media and Screenshots

      Screenshots

      SurveyMonkey screenshot

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      6 Videos

      video-0

      3 Videos

      Top Alternatives to SurveyMonkey and Cognito Forms in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Related Blogs and Articles for Online Form Builder Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyMonkey or Cognito Forms?
      Cognito Forms edges out the other on user ratings (4.5 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyMonkey and Cognito Forms offer a free trial?
      Yes, both SurveyMonkey and Cognito Forms offer a free trial.
      What is the starting price of SurveyMonkey vs Cognito Forms?
      SurveyMonkey starts at $25 /User/Month. Cognito Forms starts at $15 /Month.
      What are the top alternatives to SurveyMonkey?
      Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
      What are the top alternatives to Cognito Forms?
      Top alternatives to Cognito Forms include Formsite, Formstack, Google Forms, Gravity Forms, Jotform.

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