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StringeeX vs VICIdial vs Zultys MXIE Comparison

Last updated:

StringeeX

Starting at $10.99 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

StringeeX Contact Center Operations Software is made for customer service call centers and companies that serve customer transactions 24 hours a day, 7 days a week. Key features include 24/7 monitoring of inbound custome…

VICIdial

4.4(44 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

VICIdial is enterprise class contact center software that delivers an intuitive solution for small, medium, and large contact centers. VICIdial supports blended contact center operations and includes the tools you need t…

Zultys MXIE

3.9(53 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, adaptability, and many other capabi…

VICIdial leads on user satisfaction with a 4.4-star rating across 44 reviews.

StringeeX vs VICIdial vs Zultys MXIE — at a glance

FeatureStringeeXVICIdialZultys MXIE
Rating4.4 / 53.9 / 5
Reviews4453
Starting price$10.99 /MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryContact Center Operations SoftwareContact Center Operations SoftwareContact Center Operations Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, OnlineBusiness Hours
CertificationsSOC 2
Data residencyGlobalUSUS

Key differences between StringeeX and VICIdial

  • Pricing: StringeeX starts at $10.99 /Month. VICIdial pricing is not publicly listed.
  • Free trial: StringeeX offers a free trial; VICIdial does not.
  • Target audience: StringeeX is built for Individuals and Large Enterprises, while VICIdial targets Large Enterprises and Medium Business.
  • Deployment: StringeeX supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; VICIdial supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare StringeeX vs VICIdial vs Zultys MXIE — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

StringeeX - Contact Center Operations Software
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VICIdial - Contact Center Operations Software
Talk to an expert
Talk to an expert
Zultys MXIE - Contact Center Operations Software
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Talk to an expert

Free PDF comparison

Download this StringeeX vs VICIdial vs Zultys MXIE comparison

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Biggest differences

Start here before you go deeper into features.

StringeeX

Best for

Individuals, Large Enterprises, Medium Business

VICIdial

Best for enterprise contact centers needing customizable, blended telephony solutions.

Choose if
  • You require a highly customizable, open-source contact center platform.
  • Your operations involve both inbound and outbound blended call handling.
  • You need advanced IVR configuration and detailed call center performance monitoring.
Consider alternatives if
  • Your team lacks technical expertise to manage complex self-hosted software.
  • You prefer a simple, out-of-the-box cloud SaaS solution with transparent pricing.

Zultys MXIE

Best for

Large Enterprises, Medium Business, Small Business

StringeeX typically suits Individuals and Large Enterprises. VICIdial tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

StringeeX Contact Center Operations Software is made for customer service call centers and companies that serve customer transactions 24 hours a day, 7 days a week. Key features include ... Read More about StringeeX

VICIdial is enterprise class contact center software that delivers an intuitive solution for small, medium, and large contact centers. VICIdial supports blended contact center operations ... Read More about VICIdial

Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, ... Read More about Zultys MXIE

Entry Level Pricing

  • Starts from $10.99 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.4

(44)

3.9

(53)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare StringeeX, VICIdial and Zultys MXIE on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $10.99 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        StringeeX pricing

        Pricing information not available

        Pricing information not available

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US
        🇺🇸 US

        StringeeX vs VICIdial User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        2

        0

        0

        0

        0

        28

        6

        3

        3

        0

        13

        9

        5

        0

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • 24/7 monitoring
        • Real-time statistics
        • Customizable interface

        Common complaints

        • Limited integrations
        • May require technical knowledge
        • Basic support options

        Buyer sentiment

        Users appreciate VICIdial's robust feature set and customization but note the complexity and technical demands of deployment.

        What buyers like

        • Feature richness
        • Customizability
        • Integration capabilities

        Common complaints

        • Complex setup
        • Technical support challenges

        Buyer sentiment

        Buyer sentiment is mixed to positive across 28 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Innovative features
        • Enhanced analytics
        • Mobile capabilities

        Common complaints

        • Learning curve for new users
        • Limited integrations
        • Pricing may be high

        Pros and Cons

        • 24/7 monitoring ensures constant oversight of operations.

        • Real-time statistics provide valuable insights for management.

        • Customizable interface allows for tailored user experiences.

        • Limited integrations may restrict functionality.

        • Technical knowledge may be needed for setup.

        • Supports blended inbound and outbound contact center operations

        • Includes tools for IVR configuration and call center performance monitoring

        • Open-source nature allows extensive customization and integration

        • Requires technical expertise to deploy and maintain

        • Lacks transparent pricing due to open-source model

        • Innovative features enhance operational efficiency.

        • Strong analytics capabilities provide valuable insights.

        • May require training for effective use.

        • Integration options are limited.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Viettel

        Viettel

        Viettin Bank

        Viettin Bank

        Topica

        Topica

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        Call feature

        1 Screenshots

        Admin Summary

        10 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, StringeeX or VICIdial?
        VICIdial edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do StringeeX and VICIdial offer a free trial?
        StringeeX offers a free trial. VICIdial does not.
        What is the starting price of StringeeX vs VICIdial?
        StringeeX starts at $10.99 /Month. VICIdial starts at Contact for pricing.
        What are the top alternatives to StringeeX?
        Top alternatives to StringeeX include Calabrio One, contactSPACE, Call Center Studio, Aircall, UJET.
        What are the top alternatives to VICIdial?
        Top alternatives to VICIdial include Dialer360, PrimoDialler, Novanet Cloud Contact Center, HoduCC, ChaseData.

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