NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Splunk On-Call vs Zenduty Comparison

Last updated:

Splunk On-Call

4.6(90 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitiv…

Zenduty

Starting at $5 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on service, data, context and time o…

Splunk On-Call leads on user satisfaction with a 4.6-star rating across 90 reviews.

SpotSaaS Analysis

Splunk On-CallZenduty

The core difference lies in Splunk On-Call's focus on customizable alerting and shift management, making it ideal for larger organizations, while Zenduty excels in advanced incident routing and escalation, catering to small to medium-sized DevOps teams. Ideal buyers for Splunk On-Call are larger IT operations teams needing robust mobile alerting, whereas Zenduty is suited for smaller teams requiring sophisticated routing capabilities.

- Flexible and configurable incident management - Strong mobile alerting features - Customizable alerting and shift management - Ideal for DevOps or IT operations teams - Suitable for companies with 51-500 or 500+ employees - Price: $5

- Advanced incident routing and escalation - Complex, context-aware routing rules - Flexible on-call rotations with overrides - Vacation management capabilities - Best for small to medium-sized businesses - Price: $5

Splunk On-Call vs Zenduty — at a glance

FeatureSplunk On-CallZenduty
Rating4.6 / 5
Reviews90
Starting price$5 /User/Month$5 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryIncident Management SoftwareIncident Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalUS

Key differences between Splunk On-Call and Zenduty

  • Pricing: Splunk On-Call starts at $5 /User/Month, while Zenduty starts at $5 /User/Month.
  • Target audience: Splunk On-Call is built for Large Enterprises and Medium Business, while Zenduty targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Splunk On-Call supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zenduty supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Splunk On-Call vs Zenduty — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Splunk On-Call - Incident Management Software
Talk to an expert
Talk to an expert
Zenduty - Incident Management Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Splunk On-Call vs Zenduty comparison

Get the full side-by-side as a PDF — these picks plus the top Incident Management Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Splunk On-Call

Best for flexible, configurable incident management with strong mobile alerting.

Choose if
  • You need customizable alerting and shift management via a powerful rules engine.
  • Your DevOps or IT operations team requires quick, accurate incident notifications anywhere.
  • You want proactive monitoring integrated with extensive business application connections.
Consider alternatives if
  • Your team is small without dedicated incident management needs or prefers simplicity.
  • You require a minimalistic alerting tool or extensive marketplace apps and connectors.

Zenduty

Best for DevOps teams needing advanced incident routing and escalation.

Choose if
  • You require complex, context-aware routing rules for incident alerts.
  • Your team needs flexible on-call rotations with overrides and vacation management.
  • You want to minimize false alarms and noise to improve response efficiency.
Consider alternatives if
  • Your organization lacks a dedicated incident management process.
  • You only need simple alerting without complex escalation or routing.

Splunk On-Call: Best for flexible, configurable incident management with strong mobile alerting. Zenduty: Best for DevOps teams needing advanced incident routing and escalation.

Description

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues ... Read More about Splunk On-Call

Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on ... Read More about Zenduty

Entry Level Pricing

  • Starts from $5 , Billed Yearly
  • Starts from $5 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.0/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.6

(90)

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Splunk On-Call and Zenduty Compare on Features?

Total Features

7 Features

12 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Splunk On-Call and Zenduty on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $5 , Billed Yearly
      • $5 , Billed Yearly

      Pricing Plans

      • Starter

        • Users: Up to 10

        • 100+ Out-of-the-Box Integrations

        • Advanced Splunk Integrations

        Show more +

      • Growth

        • Includes features of the Starter plan, plus

        • Users: Unlimited

        • Unlimited Email and Push Notifications

      • Enterprise

        • Includes features of Growth plan, plus

        • ITSM Integrations (ServiceNow, JIRA)

        • Similar Incidents

        Show more +

      • Free

        • SMS/Phone/Email/Slack/Teams/Push Notifications

        • On call scheduling

        • Android/iOS application

        Show more +

      • Starter

        • Includes features of Free plan, plus

        • Outgoing/two-way integrations with Jira, Slack, Zoom, Freshdesk, Statuspage and others

        • Incident Responders

        Show more +

      • Growth

        • Includes features of Starter plan, plus

        • Unlimited SMS/Phone call alerts

        • API access

        Show more +

      • Browse all pricing plans

      Pricing Page

      Splunk On-Call pricing
      Zenduty pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Splunk On-Call User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      36

      12

      0

      0

      1

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Splunk On-Call for its flexibility, powerful alerting, and mobile responsiveness, though some find the interface complex and the web portal cumbersome.

      What buyers like

      • Flexibility and configurability
      • Mobile application integration
      • Quick and accurate alerting

      Common complaints

      • Complexity for new users
      • Limited marketplace integrations

      Buyer sentiment

      Insufficient review data available to determine overall buyer sentiment.

      What buyers like

      • Reduces downtime significantly
      • Customizable routing rules
      • Intelligent context for alerts

      Common complaints

      • Requires setup time
      • May overwhelm new users
      • Integration challenges with other tools

      Pros and Cons

      • Flexible and configurable incident management processes

      • Quick alerting and incident review capabilities

      • Mobile app integration enabling response from anywhere

      • Complexity and steep learning curve for newcomers

      • Limited marketplace apps and connectors restricting advanced functionality

      • Highly customizable routing and escalation policies

      • Effective noise and false alarm suppression

      • Intelligent context for rapid root cause analysis

      • No publicly available pricing information

      • Limited user reviews and ratings to validate performance

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Zolo

      Zolo

      Qoala

      Qoala

      UrbanPiper

      UrbanPiper

      Media and Screenshots

      Screenshots

      No screenshots available.

      screenshot

      1 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Splunk On-Call and Zenduty in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Splunk On-Call or Zenduty?
      Splunk On-Call edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Splunk On-Call and Zenduty offer a free trial?
      Yes, both Splunk On-Call and Zenduty offer a free trial.
      What is the starting price of Splunk On-Call vs Zenduty?
      Splunk On-Call starts at $5 /User/Month. Zenduty starts at $5 /User/Month.
      What are the top alternatives to Splunk On-Call?
      Top alternatives to Splunk On-Call include Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps.
      What are the top alternatives to Zenduty?
      Top alternatives to Zenduty include Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.