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Compare Splunk On-Call vs xMatters

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xMatters - Incident Management Software
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Overview

Description

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues ... Read More

xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize ... Read More

Entry Level Pricing
  • Starts from $5 , Billed Yearly
  • Starts from $16
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.0/10

9.4/10

User Ratings

4.6

(90)
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Software Demo

Demo

Features

Total Features

7 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $5 , Billed Yearly
          • $16
          Pricing Plans
          • Starter

            • Users: Up to 10

            • 100+ Out-of-the-Box Integrations

            • Advanced Splunk Integrations

            Show more +

          • Growth

            • Includes features of the Starter plan, plus

            • Users: Unlimited

            • Unlimited Email and Push Notifications

          • Enterprise

            • Includes features of Growth plan, plus

            • ITSM Integrations (ServiceNow, JIRA)

            • Similar Incidents

            Show more +

          • Not Available
          Pricing Pagesplunk-on-call pricingxmatters pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          36

          Very Good

          12

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          192

          Very Good

          61

          Good

          4

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          VictorOps is a powerful and reliable incident management tool that has garnered positive feedback from users over the past 12 months. Users appreciate its flexibility and configurability, which ...Read more

          xMatters emerges as a reliable and efficient tool for IT alerting and incident management, as highlighted by users in recent reviews. Many users appreciate its seamless integration with existing ...Read more

          Pros and Cons
          • Enhanced incident management process with flexibility and configurability.

          • Quick alerting and incident review mechanism empowering DevOps and support teams.

          • Mobile application integration for responding anywhere.

          • Accurate alerts, timely responses, and customizable alert setups.

          • Intimidating richness of features and customizations, may be complex for newcomers without support.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          • Automates workflows and alerts, saving time and ensuring timely responses to issues.

          • Offers various integration options with existing systems, making it easy to combine and replace alerts.

          • Provides multiple alert devices and communication channels, improving accessibility and responsiveness.

          • User-friendly interface, easy to navigate and use, even for new users.

          • Some users find the search function and schedule setup confusing or could be improved.

          • Limited customization options for individual preferences like alert sounds.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Accenture

          Accenture

          Viasat

          Viasat

          Principal

          Principal

          Media and Screenshots

          Screenshots

          No screenshots available.

          Test the integration

          1 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Splunk On-Call and xMatters offer a Free Trial.

          Splunk On-Call is designed for Large Enterprises, Medium Business and Small Business.

          xMatters is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Splunk On-Call Starts at $5/User/Month when Billed Yearly whereas for xMatters Starts at $16/User/Month.

          Some top alternatives to Splunk On-Call includes Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps, Spike.sh, opsmanager, Zenduty, StatusCast Incident Management and PagerTree.

          Some top alternatives to xMatters includes Freshservice, Ivanti Service Manager, PagerDuty, Opsgenie, AlertOps, Everbridge IT Alerting, Mission Manager, ServiceNow Customer Service Management, Zenduty, StatusCast Incident Management and PagerTree.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].