Flavourart
Yes, both Snappy and HESK offer a Free Trial.
Snappy is designed for Large Enterprises, Medium Business and Small Business.
HESK is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Snappy Starts at $15/User/Month whereas for HESK Starts at $24.91/Month when Billed Yearly.
Some top alternatives to Snappy includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, lemtalk, Spiceworks Help Desk, LabiDesk, HESK, Support.cc by 500apps and BoldDesk.
Some top alternatives to HESK includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, CRMdesk, ReadyDesk, GetHelp, Sitehelpdesk, Trakdesk and Spiceworks Help Desk.