SmartSurvey vs Formsite Comparison
SmartSurvey
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…
Formsite
Starting at $21 /Month
- Free Trial
- Large Enterprises
- Medium Business
Formsite is an online form builder for small business teams and marketers who need to create surveys, event registrations, and data collection forms with conditional logic and third-party integrations. It provides unlimi…
SmartSurvey leads on user satisfaction with a 5.0-star rating across 10 reviews.
SmartSurvey vs Formsite — at a glance
| Feature | SmartSurvey | Formsite |
|---|---|---|
| Rating | 5.0 / 5 | 4.5 / 5 |
| Reviews | 10 | 24 |
| Starting price | Contact for pricing | $21 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Online Form Builder Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | GDPR | HIPAA, GDPR |
| Data residency | US | Global |
Key differences between SmartSurvey and Formsite
- Pricing: Formsite starts at $21 /Month. SmartSurvey pricing is not publicly listed.
- User satisfaction: SmartSurvey scores higher with a 5.0-star average.
- Deployment: SmartSurvey supports SaaS/Web/Cloud; Formsite supports SaaS/Web/Cloud.
SmartSurvey vs Formsite — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing easy, advanced customer feedback surveys.
- You require unlimited survey pages and questionnaires without restrictions.
- You want built-in advanced statistical analysis and real-time result visualization.
- You need automated, immediate surveys triggered by website visitor actions.
- Your organization needs highly customized or complex survey workflows.
- You require deep CRM or ERP integrations for seamless data flow.
Best for small to medium teams needing sophisticated, cost-effective online forms.
- You require advanced conditional logic for complex form workflows.
- You want unlimited data storage and form submissions without extra cost.
- You need seamless integrations with Google, Mailchimp, and Dropbox.
- You need advanced embedding options integrated directly within other media.
- You are a complete beginner unwilling to invest time learning form-building logic.
SmartSurvey: Best for small to medium businesses needing easy, advanced customer feedback surveys. Formsite: Best for small to medium teams needing sophisticated, cost-effective online forms.
Description | SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey | Formsite is an online form builder for small business teams and marketers who need to create surveys, event registrations, and data collection forms with conditional logic and third-party ... Read More about Formsite |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.1/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SmartSurvey and Formsite Compare on Features?
Total Features | 16 Features | 25 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SmartSurvey and Formsite on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✓ Yes |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
SmartSurvey User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options. What buyers like
Common complaints
| Buyer sentiment Users generally find Formsite easy to use with good customization and integrations, though some note a learning curve and embedding limitations. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  NHS  IBM  Vodafone | No Customers information available. |
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Media and Screenshots
Screenshots |  7 Screenshots | No screenshots available. |
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Videos |  1 Videos |  1 Videos |
Top Alternatives to SmartSurvey and Formsite in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SmartSurvey or Formsite?
- SmartSurvey edges out the other on user ratings (5.0 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SmartSurvey and Formsite offer a free trial?
- Yes, both SmartSurvey and Formsite offer a free trial.
- What is the starting price of SmartSurvey vs Formsite?
- SmartSurvey starts at Contact for pricing. Formsite starts at $21 /Month.
- What are the top alternatives to SmartSurvey?
- Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to Formsite?
- Top alternatives to Formsite include Cognito Forms, Formstack, Typeform, Google Forms, Jotform.