Compare SherpaDesk vs LiveAgent vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SherpaDesk (29) Get Quote Get Quote	LiveAgent (870) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More	LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More
Entry Level Pricing	Starts from $9	Starts from $15
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	8.9/10	9.8/10
User Ratings	4.5 (34)	4.7 (1542)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	39 Features	25 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$9	$15
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 34 reviews)	4.7 (based on 1542 reviews)
Rating Distribution	Excellent 19 Very Good 7 Good 2 Poor 1 Terible 0	Excellent 682 Very Good 173 Good 13 Poor 1 Terible 1
Expert's Review generated by AI	SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more	No Expert ai Review available for the product
Pros and Cons	SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency. The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff. SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing. The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person. SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs. As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	No Customers information available.	LiveAgent_customers_0 LiveAgent_customers_1 LiveAgent_customers_2

Media and Screenshots

Screenshots	1 Screenshots	14 Screenshots
Videos	2 Videos	5 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SherpaDesk and LiveAgent offer a Free Trial.

SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for SherpaDesk Starts at $9per Tech whereas for LiveAgent Starts at $15/User/Month.

Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SherpaDesk vs LiveAgent vs Zendesk Support vs Zoho Desk

SherpaDesk

LiveAgent

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure