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Servetel vs Mobcall vs Nextiva Comparison

Last updated:

Servetel

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The software is suitable for companie…

Mobcall

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Mobcall, the revolutionary call monitoring software designed to elevate your business results. With cutting-edge technology, it maximizes your marketing and sales efforts while improving team performance. Mob…

Nextiva

4.4(1,473 reviews)

Starting at $18.95 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voic…

Servetel vs Mobcall vs Nextiva — at a glance

FeatureServetelMobcallNextiva
Rating4.4 / 5
Reviews1,473
Starting priceContact for pricingContact for pricing$18.95 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareCall Center SoftwareCall Center Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalUSGlobal

Key differences between Servetel and Mobcall

  • Deployment: Servetel supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Mobcall supports SaaS/Web/Cloud.

Compare Servetel vs Mobcall vs Nextiva — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Servetel - Call Center Software
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Talk to an expert
Mobcall - Call Center Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Servetel

Best for

Large Enterprises, Medium Business, Small Business

Mobcall

Best for

Large Enterprises, Medium Business, Small Business

Nextiva

Best for SMBs needing reliable, easy-to-use cloud call center with multi-channel support.

Choose if
  • You want a simple, streamlined setup with fast issue resolution.
  • Your team relies on integrated voice, video, chat, and social media communication.
  • You prioritize reliable call quality with minimal dropped calls or audio issues.
Consider alternatives if
  • Your company requires highly customized or complex call center workflows.
  • You need extensive on-premises telephony infrastructure rather than cloud-based solutions.

Servetel typically suits Large Enterprises and Medium Business. Mobcall tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The ... Read More about Servetel

Introducing Mobcall, the revolutionary call monitoring software designed to elevate your business results. With cutting-edge technology, it maximizes your marketing and sales efforts while ... Read More about Mobcall

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More about Nextiva

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $18.95 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.3/10

8.0/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

10-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Mobcall

No key benefits available yet.

Nextiva

  • Streamlined Communication: With Nextiva’s intuitive platform, your team can effortlessly collaborate across multiple channels—voice, video, and chat—ensuring everyone stays connected no matter where they are. Imagine the productivity boost when your employees can communicate seamlessly!
  • Advanced Analytics: Nextiva provides robust analytics tools that allow you to gain insights into call metrics and customer interactions. By leveraging this data, you can make informed decisions that enhance your customer service experience and improve overall business performance.
  • Scalability at Its Best: Whether you’re a small startup or a large enterprise, Nextiva easily scales with your business growth. As you expand, adding new users and features is straightforward, ensuring that your communication needs are always met.
Best fit

Best fit

Servetel

No best-fit guidance available yet.

Mobcall

No best-fit guidance available yet.

Nextiva

  • 10 to 500 employees
  • SaaS, Consulting, Martech, and Sales Automation
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Servetel

No alternatives guidance available yet.

Mobcall

No alternatives guidance available yet.

Nextiva

  • Users may seek alternatives to Nextiva due to pricing concerns, especially if their business requires a more budget-friendly solution without sacrificing essential features or call quality.
  • Some businesses might find that Nextiva lacks specific integrations with existing software tools, prompting them to explore options that offer better compatibility with their current systems.
  • Companies experiencing issues with customer support responsiveness could consider alternatives that provide more reliable and accessible service, ensuring their communication needs are promptly addressed.

Software Demo

Demo

No software demo available

Mobcall has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Servetel, Mobcall and Nextiva Compare on Features?

Total Features

8 Features

6 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Servetel, Mobcall and Nextiva on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $18.95 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential (Business communication)

          • 7-Day Free Trial right arrow icon

          • Unlimited voice & video calling

          • Auto-attendant & toll free numbers

          Show more +

        • Professional (Business Communication)

          • Everything in Essential, Plus

          • Unlimited conference calls, 40 participants

          • Unlimited video conferencing, up to 250 participants

          Show more +

        • Enterprise (Business Communication)

          • Get a Demo right arrow icon

          • Everything in Professional, Plus

          • Unlimited participants on voice & video conferencing

          Show more +

        • Browse all pricing plans

        Pricing Page

        Servetel pricing

        Pricing information not available

        Nextiva pricing

        Other Details

        Organization Types supported

        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        Single Sign-On (SSO)

        Multi-Factor Auth (MFA)

        Data Encryption

        Audit Logs

        Data Residency

        🌐 Global
        🇺🇸 US

        Servetel vs Mobcall User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        No reviews available for this product

        5081

        612

        151

        70

        341

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • All-in-one solution
        • Multi-channel communication
        • Scalable for all business sizes

        Common complaints

        • May lack advanced features
        • Setup can be complex
        • Limited third-party integrations

        What buyers like

        • Comprehensive call monitoring
        • Marketing investment tracking
        • Team performance improvement

        Common complaints

        • Complex setup process
        • Limited customization options
        • Can be overwhelming for small teams

        Buyer sentiment

        Users consistently praise Nextiva for its reliability, excellent customer support, and ease of setup, with minor complaints about chat responsiveness and support wait times.

        What buyers like

        • Reliability of call quality
        • Customer support quality
        • Ease of setup and upgrades

        Common complaints

        • Chat service delays
        • Long support hold times

        Pros and Cons

        • The all-in-one nature simplifies management of customer communications.

        • Real-time monitoring tools provide valuable insights into performance.

        • Scalability ensures it can grow with the business.

        • Advanced features may be lacking compared to competitors.

        • Initial setup can be complex and time-consuming.

        • Advanced call monitoring features

        • Effective marketing investment tracking

        • Improves overall team performance

        • Setup can be complex

        • May not suit small businesses

        • Reliable service with no dropped calls or audio issues

        • Excellent and responsive customer support

        • Smooth setup process and fast issue resolution

        • Occasional slow and ineffective chat service

        • Long hold times and multiple transfers during support calls

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Cipla

        Cipla

        OLA

        OLA

        Cars24

        Cars24

        Bridgestone

        Bridgestone

        BMG

        BMG

        Atlantica Hotels

        Atlantica Hotels

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Dashboard

        2 Screenshots

        Videos

        video-0

        3 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Servetel or Mobcall?
        Servetel and Mobcall are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Call Center Software needs.
        Do Servetel and Mobcall offer a free trial?
        Yes, both Servetel and Mobcall offer a free trial.
        What is the starting price of Servetel vs Mobcall?
        Servetel starts at Contact for pricing. Mobcall starts at Contact for pricing.
        What are the top alternatives to Servetel?
        Top alternatives to Servetel include Nextiva, Knowlarity, Call Center Studio, TelebuHub, VCC Live.
        What are the top alternatives to Mobcall?
        Top alternatives to Mobcall include Nextiva, TalkDesk, Calabrio One, CallTools, Call Center Studio.

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