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Compare Servetel vs CloudCall

Servetel - Call Center Software
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CloudCall - Contact Center Operations Software
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Overview

Description

Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The ... Read More

CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions ... Read More

Free Trial Availability
  • No free trial
Spotsaas Score

8.3/10

Not Available

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Software Demo

Demo

Features

Total Features

8 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        Excellent

        36

        Very Good

        14

        Good

        0

        Poor

        1

        Terible

        5

        Expert's Review generated by AI

        No Expert ai Review available for the product

        CloudCall has received a mix of positive and constructive feedback from users in the past year. Users appreciate the ease of setup and remote work capabilities, enabling teams to work seamlessly ...Read more

        Pros and Cons
        • Seamless integration with CRM, enhancing productivity and data accuracy.

        • Efficient remote working capabilities, allowing calls from anywhere with CRM integration.

        • Automated call logging, saving time on manual data entry.

        • Quick and easy setup, benefiting user workflow and efficiency.

        • Lack of video calling feature, limiting communication options.

        • Issues with call quality, occasional outages, and service reliability.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Cipla

        Cipla

        OLA

        OLA

        Cars24

        Cars24

        No Customers information available.

        Media and Screenshots

        Videos
        video-0

        3 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Servetel offers Free Trial, but CloudCall does not.

        Servetel is designed for Large Enterprises, Medium Business and Small Business.

        CloudCall is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Servetel and CloudCall are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Servetel includes Nextiva, Knowlarity, Call Center Studio, TelebuHub, VCC Live, Callision, Vonage Contact Center, My Hotline, Mobcall, CallMatrix and MyOperator.

        Some top alternatives to CloudCall includes contactSPACE, uContact, Call Center Studio, Dialpad Contact Center, Convoso, Callision, Vonage Contact Center, RingCentral Contact Center and RingCentral Engage Digital.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].