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Scopedesk vs HelpDesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Scopedesk - Service Desk Software
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HelpDesk - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features such as Multiple Ticket Queues, Predefined ... Read More

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Entry Level Pricing

  • Starts from $79
  • Starts from $29 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

Not Available

9.4/10

User Ratings

4.3

(50)
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Software Demo

Demo

Scopedesk has not given any software demo yet

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How do Scopedesk, HelpDesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

0 Features

15 Features

Unique Features

No features

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    What Do Scopedesk, HelpDesk, Zendesk Support and Zoho Desk Cost?

    Pricing Option

        Starting From

        • $79
        • $29 , Billed Yearly

        Pricing Plans

        • Not Available
        • Team

          • Multiple mailboxes

          • Reply address assigned to Team

          • Multiple email templates

          Show more +

        • Enterprise

          • Includes features of Team plan, plus

          • Security Audit log Security assistance

          • Audit log

          Show more +

        Pricing Page

        scopedesk pricinghelpdesk pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
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        Scopedesk vs HelpDesk vs Zendesk Support User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        Excellent

        1

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        23

        Very Good

        2

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        Pros and Cons of Scopedesk

        Pros and Cons of HelpDesk

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        achieveCE

        achieveCE

        Bungalow.Net

        Bungalow.Net

        Rategenius

        Rategenius

        Media and Screenshots

        Screenshots

        No screenshots available.

        Ticket Detail

        3 Screenshots

        Videos

        No videos available.

        video-0

        3 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Scopedesk and HelpDesk offer a Free Trial.

        Scopedesk is designed for Large Enterprises, Medium Business and Small Business.

        HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Scopedesk Starts at $79/Month whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.

        Some top alternatives to Scopedesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Deskero, SeamlessDesk, HelpDesk, ReadyDesk, Sitehelpdesk, AzureDesk, DeskXpand and BoldDesk.

        Some top alternatives to HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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