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Saphyte vs Commence CRM vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

Saphyte

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Saphyte is a CRM for small and medium-sized businesses that need lead management, email tracking, workflow automation, and billing in one platform. It centralizes contact data and campaign management so SMB teams can avo…

Commence CRM

4.7(10 reviews)

Starting at $10 /User/Month

  • Small Business

Commence CRM is a customizable CRM for small to mid-sized businesses that need offline access and deep Microsoft Outlook integration without relying on a cloud-only platform. Teams can modify fields, workflows, and dashb…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

Commence CRM leads on user satisfaction with a 4.7-star rating across 10 reviews.

Saphyte vs Commence CRM vs Bigin by Zoho CRM vs Creatio CRM — at a glance

FeatureSaphyteCommence CRMBigin by Zoho CRMCreatio CRM
Rating—4.7 / 54.6 / 5—
Reviews—10243—
Starting price$15 /User/Month$10 /User/Month$7 /User/Month$40 /user/month
Free trial Yes No Yes No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessSmall BusinessSmall BusinessLarge Enterprises, Medium Business
CategoryCRM SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations———5+ apps
PlatformsMobile - Android, SaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailableAvailableAvailable
Support modes24/7 (Live rep)24/7 (Live rep), OnlineBusiness Hours, OnlineOnline
Certifications———SOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSUSGlobalUnited States, United Kingdom, Australia, European Union

Key differences between Saphyte and Commence CRM

  • Pricing: Saphyte starts at $15 /User/Month, while Commence CRM starts at $10 /User/Month.
  • Free trial: Saphyte offers a free trial; Commence CRM does not.
  • Target audience: Saphyte is built for Large Enterprises and Medium Business, while Commence CRM targets Small Business.
  • Deployment: Saphyte supports Mobile - Android, SaaS/Web/Cloud, Mobile - iOS; Commence CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Saphyte vs Commence CRM vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Saphyte - CRM Software
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Commence CRM - CRM Software
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Talk to an expert

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Saphyte, Commence CRM, Bigin by Zoho CRM vs Creatio CRM: Biggest differences

Start here before you go deeper into features.

Saphyte

Best for

Large Enterprises, Medium Business, Small Business

Commence CRM

Best for

Small Business

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

Saphyte typically suits Large Enterprises and Medium Business. Commence CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Saphyte is a CRM for small and medium-sized businesses that need lead management, email tracking, workflow automation, and billing in one platform. It centralizes contact data and campaign ... Read More about Saphyte

Commence CRM is a customizable CRM for small to mid-sized businesses that need offline access and deep Microsoft Outlook integration without relying on a cloud-only platform. Teams can ... Read More about Commence CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Starts from $15
  • Starts from $10
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.1/10

8.6/10

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.7

(10)

Best Company Size

—
—
—
50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Saphyte

No key benefits available yet.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

Saphyte

No best-fit guidance available yet.

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

Saphyte

No alternatives guidance available yet.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

No software demo available

Saphyte has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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How do Saphyte, Commence CRM, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

7 Features

9 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Saphyte, Commence CRM, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $15
          • $10
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Not Available
          • Not Available
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          Saphyte pricing
          Commence CRM pricing
          Bigin by Zoho CRM pricingCreatio CRM pricing

          Saphyte, Commence CRM, Bigin by Zoho CRM vs Creatio CRM: Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Saphyte, Commence CRM, Bigin by Zoho CRM vs Creatio CRM Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          —
          —

          HIPAA

          ✗ No
          ✗ No

          GDPR

          —
          —

          ISO 27001

          —
          —

          Data Residency

          🇺🇸 US
          🇺🇸 US

          Saphyte vs Commence CRM vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          No reviews available for this product

          7

          3

          0

          0

          0

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          What buyers like

          • Lead management
          • Email tracking
          • Data-driven campaigns

          Common complaints

          • Limited features for larger enterprises
          • Can be overwhelming for new users
          • Basic user interface

          Buyer sentiment

          Buyer sentiment is very strong across 10 reviews, with consistently positive feedback.

          What buyers like

          • Customizable to specific business processes without requiring costly IT or third-party services.
          • Non-technical users and new employees can adopt it quickly.
          • Works online and offline with synchronization that ensures uninterrupted data access.

          Common complaints

          • Desktop interface is visually outdated.
          • Database sync is slow and glitchy for larger systems.
          • Limited external database connectivity requires manual workarounds for large-scale data updates.

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • Offers essential features for lead and campaign management.

          • Custom reporting capabilities enhance data analysis.

          • Email tracking supports effective communication.

          • May lack advanced features for larger businesses.

          • New users might find the interface overwhelming.

          • The intuitive interface reduces the learning curve for new users.

          • Integration of knowledge base enhances customer support efficiency.

          • Task management features help teams stay organized.

          • May lack some advanced CRM functionalities.

          • Not designed for large-scale enterprises.

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Saphyte, Commence CRM, Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          Saphyte, Commence CRM, Bigin by Zoho CRM and Creatio CRM Customers

          Customers

          No Customers information available.

          Wells Fargo

          Wells Fargo

          Hp

          Hp

          Novartis

          Novartis

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          No screenshots available.

          Sales and Opportunity Management screenshot

          1 Screenshots

          Videos

          No videos available.

          video-0

          2 Videos

          Alternatives to Saphyte, Commence CRM, Bigin by Zoho CRM, Creatio CRM

          Expand your comparison

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Saphyte or Commence CRM?
          Commence CRM edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Saphyte and Commence CRM offer a free trial?
          Saphyte offers a free trial. Commence CRM does not.
          What is the starting price of Saphyte vs Commence CRM?
          Saphyte starts at $15 /User/Month. Commence CRM starts at $10 /User/Month.
          What are the top alternatives to Saphyte?
          Top alternatives to Saphyte include Bigin by Zoho CRM, Creatio CRM, Commence CRM, Microsoft Dynamics 365 for Sales, Team365.
          What are the top alternatives to Commence CRM?
          Top alternatives to Commence CRM include Bigin by Zoho CRM, Creatio CRM, CloudCC CRM, Nimble, Team365.