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SalesRabbit vs Zoho CRM vs Bigin by Zoho CRM Comparison

Last updated:

SalesRabbit

4.4(408 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SalesRabbit is a contact management software that helps sales teams organize and sell more effectively. The contact info of a prospect is one of the most important elements while selling to them. SalesRabbit acts as the…

Zoho CRM

4.1(2,488 reviews)

Starting at $9 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simpl…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

SalesRabbit leads on user satisfaction with a 4.4-star rating across 408 reviews.

SalesRabbit vs Zoho CRM vs Bigin by Zoho CRM — at a glance

FeatureSalesRabbitZoho CRMBigin by Zoho CRM
Rating4.4 / 54.1 / 54.6 / 5
Reviews4082,488294
Starting price$25 /User/Month$9 /user/month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryField Service Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobalGlobal

Key differences between SalesRabbit and Zoho CRM

  • Pricing: SalesRabbit starts at $25 /User/Month, while Zoho CRM starts at $9 /user/month.
  • Target audience: SalesRabbit is built for Large Enterprises and Medium Business, while Zoho CRM targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: SalesRabbit scores higher with a 4.4-star average.
  • Deployment: SalesRabbit supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare SalesRabbit vs Zoho CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SalesRabbit - Contact Management Software
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Zoho CRM - CRM Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

SalesRabbit

Best for medium-sized sales teams needing streamlined lead and contact management.

Choose if
  • You want to improve sales productivity with an intuitive, easy-to-navigate interface.
  • Your team benefits from integrated communication tools and real-time sales analytics.
  • You need effective lead management features like color-coded tagging and appointment setting.
Consider alternatives if
  • Your company requires extensive customization or advanced integrations beyond the platform’s scope.
  • Your sales workflows are highly specialized or niche, needing more flexible, tailored solutions.

Zoho CRM

Best for small to medium businesses needing customizable, cost-effective CRM.

Choose if
  • You want an intuitive, easy-to-use CRM with minimal technical expertise required
  • Your business needs highly customizable workflows, fields, and dashboards
  • You seek strong sales automation and seamless integration with tools like G Suite and Power BI
Consider alternatives if
  • You are a large enterprise requiring deep scalability and advanced CRM features
  • You need extensive advanced third-party app integrations beyond the available marketplace

Bigin by Zoho CRM

Best for

Small Business

SalesRabbit: Best for medium-sized sales teams needing streamlined lead and contact management. Zoho CRM: Best for small to medium businesses needing customizable, cost-effective CRM.

Description

SalesRabbit is a contact management software that helps sales teams organize and sell more effectively. The contact info of a prospect is one of the most important elements while selling to ... Read More about SalesRabbit

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and ... Read More about Zoho CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Starts from $9 , yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

9.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.07

(2488)

4.57

(294)

Best Company Size

50-500 employeesMedium to Large Businesses
1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

SalesRabbit

  • Streamlined Lead Management: With SalesRabbit, you can easily manage your leads in one place. This means you spend less time on administrative tasks and more time closing deals, helping your team focus on what matters most.
  • Real-Time Analytics: Executives will appreciate the reliable analytics dashboard that provides real-time insights into your sales team's performance. This lets managers make data-driven decisions and adjust strategies on the fly.
  • Communication Tools: SalesRabbit includes integrated communication features that let your team connect with prospects smoothly. Your sales calls become more effective with instant access to customer information.

Zoho CRM

  • Streamlined Sales Processes: With Zoho CRM, your sales team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. Managers will appreciate the time saved and the increase in productivity.
  • Customer Insights: The platform offers reliable analytics and reporting features that let administrators understand customer behavior. This data-driven approach helps you design strategies that work for your target audience.
  • Smooth Integration: Zoho CRM integrates with a wide range of third-party applications, making it easy for executives to unify their tech stack. This compatibility keeps all teams aligned and working efficiently toward common goals.
Best fit

Best fit

SalesRabbit

  • 50-500 employees.
  • SalesRabbit is best suited for industries such as Sales Automation, SaaS, Consulting, and Direct Sales. Typical users include Sales Managers, Account Executives, Business Development Representatives, and Sales Operations Analysts.

Zoho CRM

  • 1-500 employees.
  • Martech, SaaS, Consulting, Sales Automation, Fintech.
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
Watchouts

Reasons buyers look elsewhere

SalesRabbit

  • Users may seek alternatives to SalesRabbit if they require more advanced analytics and reporting features that provide deeper insights into sales performance and team productivity for better decision-making.
  • Some businesses might find SalesRabbit's pricing structure not aligned with their budget, prompting them to explore more cost-effective solutions that still offer essential sales management functionalities.
  • Organizations with specific industry needs may look for alternatives that offer tailored features or integrations designed for their unique workflows, enhancing overall efficiency in their sales processes.

Zoho CRM

  • Steep learning curve on setup and configuration — teams under 20 typically need 2–4 weeks of dedicated training before reaching productivity
  • Limited customization for industry-specific workflows — manufacturing and construction firms often add custom development or switch to Salesforce
  • Pricing scales quickly above 10 users — many teams find Pipedrive or HubSpot CRM cheaper at similar user counts

Software Demo

Demo

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  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

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How do SalesRabbit, Zoho CRM and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

47 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare SalesRabbit, Zoho CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25 , Billed Yearly
        • $9 , yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Team

          • Track Leads

          • Plan & Optimize Routes

          • Import Data

          Show more +

        • Pro

          • Track Leads

          • Plan & Optimize Routes

          • Import Data

          Show more +

        • Enterprise

          • Track Leads

          • Plan & Optimize Routes

          • Import Data

          Show more +

        • Standard

          $15

          /user/month

          • All the essentials:

          • Mass email

          • Custom modules

          Show more +

        • Professional

          $25

          /user/month

          • Everything in Standard +

          • Blueprint

          • CPQ

          Show more +

        • Enterprise

          $35

          /user/month

          • Everything in Professional +

          • Zia — AI assistant

          • Territory management

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        SalesRabbit pricing
        Zoho CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        SalesRabbit vs Zoho CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        249

        41

        17

        1

        1

        1257

        833

        238

        69

        74

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise SalesRabbit for its user-friendly interface and productivity enhancements, though some find the feature set initially overwhelming and desire more customization.

        What buyers like

        • Ease of use
        • Workflow streamlining
        • Lead management efficiency

        Common complaints

        • Feature complexity at onboarding
        • Limited customization options

        Buyer sentiment

        Overall positive sentiment highlights ease of use, customization, and cost-effectiveness, tempered by concerns about scalability and occasional performance issues.

        What buyers like

        • Ease of use
        • Customizability
        • Cost-effectiveness

        Common complaints

        • Limited scalability
        • Performance inconsistencies

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Streamlines daily workflow and enhances productivity with a wide range of features

        • Intuitive and easy-to-navigate interface with features like marking homes and setting appointments

        • Effective lead management tools including color-coded tagging and note-keeping

        • Initial overwhelm due to abundance of features requiring time to learn

        • Limited customization options and marketplace offerings

        • Intuitive and easy-to-use interface requiring minimal technical expertise

        • Highly customizable workflows, fields, and dashboards

        • Cost-effective with strong ROI for small to medium businesses

        • Limited scalability and depth for larger businesses

        • Fewer advanced apps and connectors in the marketplace compared to competitors

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Amazon

        Amazon

        EuroKids

        EuroKids

        HotStar

        HotStar

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        screenshots

        9 Screenshots

        CRM bot teams up zia

        4 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

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        Add another option to compare side by side

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SalesRabbit or Zoho CRM?
        SalesRabbit edges out the other on user ratings (4.4 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SalesRabbit and Zoho CRM offer a free trial?
        Yes, both SalesRabbit and Zoho CRM offer a free trial.
        What is the starting price of SalesRabbit vs Zoho CRM?
        SalesRabbit starts at $25 /User/Month. Zoho CRM starts at $9 /user/month.
        What are the top alternatives to SalesRabbit?
        Top alternatives to SalesRabbit include Service Fusion, Housecall Pro, Salesforce, noCRM.io, Method CRM.
        What are the top alternatives to Zoho CRM?
        Top alternatives to Zoho CRM include Bigin by Zoho CRM, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce.

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