Salesforce Starter vs BSI Software vs Bigin by Zoho CRM vs Creatio CRM Comparison
Salesforce Starter
Starting at $25 /user/month
- Free Trial
- Freelancers / Consultants
- Small Business
Salesforce Starter is an all-in-one CRM platform designed specifically for small businesses that want a simple, powerful way to manage their sales, marketing, customer service, and commerce in one place. Ideal for small…
BSI Software
Starting at Contact for pricing
- Large Enterprises
- Medium Business
BSI Software’s Customer Suite is a cutting-edge, AI-powered platform designed to transform customer interactions and optimize processes across industries. By seamlessly integrating all customer data into one centralized…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Creatio CRM
Starting at $40 /user/month
- Large Enterprises
- Medium Business
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…
Salesforce Starter vs BSI Software vs Bigin by Zoho CRM vs Creatio CRM — at a glance
| Feature | Salesforce Starter | BSI Software | Bigin by Zoho CRM | Creatio CRM |
|---|---|---|---|---|
| Rating | — | — | 4.6 / 5 | — |
| Reviews | — | — | 243 | — |
| Starting price | $25 /user/month | Contact for pricing | $7 /User/Month | $40 /user/month |
| Free trial | Yes | No | Yes | No |
| Free version | No | No | No | No |
| Best for | Freelancers / Consultants, Small Business | Large Enterprises, Medium Business, Small Business | Small Business | Large Enterprises, Medium Business |
| Category | CRM Software | CRM Software | CRM Software | CRM Software |
| Integrations | 3+ apps | — | — | 5+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows |
| API | — | — | Available | Available |
| Support modes | Business Hours, Online | Online | Business Hours, Online | Online |
| Certifications | SOC 2 | SOC 2 | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | US | Global | United States, United Kingdom, Australia, European Union |
Key differences between Salesforce Starter and BSI Software
- Pricing: Salesforce Starter starts at $25 /user/month. BSI Software pricing is not publicly listed.
- Free trial: Salesforce Starter offers a free trial; BSI Software does not.
- Target audience: Salesforce Starter is built for Freelancers / Consultants and Small Business, while BSI Software targets Large Enterprises and Medium Business.
- Deployment: Salesforce Starter supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; BSI Software supports SaaS/Web/Cloud.
Compare Salesforce Starter vs BSI Software vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Small Business
Large Enterprises, Medium Business, Small Business
Small Business
Large Enterprises, Medium Business
Salesforce Starter typically suits Freelancers / Consultants and Small Business. BSI Software tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Salesforce Starter is an all-in-one CRM platform designed specifically for small businesses that want a simple, powerful way to manage their sales, marketing, customer service, and commerce ... Read More about Salesforce Starter | BSI Software’s Customer Suite is a cutting-edge, AI-powered platform designed to transform customer interactions and optimize processes across industries. By seamlessly integrating all ... Read More about BSI Software | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM | Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM |
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Entry Level Pricing |
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SpotScoreWhat's this? ↗ | Not Available | Not Available | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 2–50 Users | — | — | 50–10,000+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Affordably priced: At $25/user/month, it provides a cost-effective entry into CRM for small teams
- Unified sales, marketing, and service: One platform that combines pipelines, email campaigns, case management, reporting, and commerce tools
- Guided onboarding & ease of use: Designed for quick setup with intuitive UI and in‑app guidance—great for non‑technical users
No key benefits available yet.
No key benefits available yet.
- Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
- AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
- Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit
- 2–50 Users
- Retail, Financial Services, Education, Non-profit
- Sales Managers, Marketing Coordinators, Customer Success Reps, Small Business Owners
No best-fit guidance available yet.
No best-fit guidance available yet.
- 50–10,000+ employees
- Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
- Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Reasons buyers look elsewhere
- While ideal for small teams, Salesforce Starter may feel restrictive quickly due to limited advanced features and customization
- Power users may find deeper workflows or reporting inadequate for complex business requirements
- Many find themselves upgrading or buying add‑ons early, which can dilute the initial $25/user value
No alternatives guidance available yet.
No alternatives guidance available yet.
- While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
- Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
- Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.
Software Demo
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How do Salesforce Starter, BSI Software, Bigin by Zoho CRM and Creatio CRM Compare on Features?
Total Features | 12 Features | 6 Features | 10 Features | 78 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Salesforce Starter, BSI Software, Bigin by Zoho CRM and Creatio CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | — | — |
ISO 27001 | — | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Salesforce Starter vs BSI Software vs Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | No reviews available for this product | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| No expert review available for this product | Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
| No pros or cons available for this product |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Crexi  VDC  Snapology |  amag  Arvato  Baloise |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Nasdaq  Colgate-Palmolive  ENT Credit Union |
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Media and Screenshots
Screenshots |  11 Screenshots |  3 Screenshots |
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Videos |  1 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Salesforce Starter or BSI Software?
- Salesforce Starter and BSI Software are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
- Do Salesforce Starter and BSI Software offer a free trial?
- Salesforce Starter offers a free trial. BSI Software does not.
- What is the starting price of Salesforce Starter vs BSI Software?
- Salesforce Starter starts at $25 /user/month. BSI Software starts at Contact for pricing.
- What are the top alternatives to Salesforce Starter?
- Top alternatives to Salesforce Starter include Bigin by Zoho CRM, Creatio CRM, Pipeline CRM, Agentforce Sales (formerly Salesforce Sales Cloud), Method CRM.
- What are the top alternatives to BSI Software?
- Top alternatives to BSI Software include Bigin by Zoho CRM, Creatio CRM, CRMJetty, Freshworks 360, Clientshare.