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Salesforce Starter vs Bigin by Zoho CRM Comparison

Last updated:

Salesforce Starter

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Small Business

Salesforce Starter is an all-in-one CRM platform designed specifically for small businesses that want a simple, powerful way to manage their sales, marketing, customer service, and commerce in one place. Ideal for small…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Bigin by Zoho CRM leads on user satisfaction with a 4.6-star rating across 294 reviews.

Salesforce Starter vs Bigin by Zoho CRM — at a glance

FeatureSalesforce StarterBigin by Zoho CRM
Rating4.6 / 5
Reviews294
Starting price$25 /user/month$7 /User/Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Small BusinessSmall Business
CategoryCRM SoftwareCRM Software
Integrations3+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between Salesforce Starter and Bigin by Zoho CRM

  • Pricing: Salesforce Starter starts at $25 /user/month, while Bigin by Zoho CRM starts at $7 /User/Month.
  • Target audience: Salesforce Starter is built for Freelancers / Consultants and Small Business, while Bigin by Zoho CRM targets Small Business.
  • Deployment: Salesforce Starter supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Salesforce Starter vs Bigin by Zoho CRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce Starter - Logo
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Biggest differences

Start here before you go deeper into features.

Salesforce Starter

Best for

Freelancers / Consultants, Small Business

Bigin by Zoho CRM

Best for

Small Business

Salesforce Starter typically suits Freelancers / Consultants and Small Business. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesforce Starter is an all-in-one CRM platform designed specifically for small businesses that want a simple, powerful way to manage their sales, marketing, customer service, and commerce ... Read More about Salesforce Starter

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25 , monthly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

2–50 Users
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Salesforce Starter

  • Affordably priced: At $25/user/month, it provides a cost-effective entry into CRM for small teams
  • Unified sales, marketing, and service: One platform that combines pipelines, email campaigns, case management, reporting, and commerce tools
  • Guided onboarding & ease of use: Designed for quick setup with intuitive UI and in‑app guidance—great for non‑technical users
Best fit

Best fit

Salesforce Starter

  • 2–50 Users
  • Retail, Financial Services, Education, Non-profit
  • Sales Managers, Marketing Coordinators, Customer Success Reps, Small Business Owners
Watchouts

Reasons buyers look elsewhere

Salesforce Starter

  • While ideal for small teams, Salesforce Starter may feel restrictive quickly due to limited advanced features and customization
  • Power users may find deeper workflows or reporting inadequate for complex business requirements
  • Many find themselves upgrading or buying add‑ons early, which can dilute the initial $25/user value

Software Demo

Demo

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Step 1 of 4

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How do Salesforce Starter and Bigin by Zoho CRM Compare on Features?

Total Features

12 Features

10 Features

Unique Features

No unique features

No unique features

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Compare Salesforce Starter and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , monthly
      • $7 , Billed Yearly

      Pricing Plans

      • Starter Suite

        $25

        /user/month

        • Lead;Account; Contact and Opportunity Management

        • Dynamic Email Marketing and Analytics

        • Built-in Sales Flows and Lead Routing

        Show more +

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      Pricing Page

      Salesforce Starter pricing
      Bigin by Zoho CRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Salesforce Starter User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      204

      66

      7

      1

      1

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Users praise its ease and quick adoption
      • Integrates sales, email marketing, support tickets and storefront features
      • Competitive pricing makes Salesforce accessible to SMBs

      Common complaints

      • Lacks deeper automation and complex workflow capabilities
      • Users report performance slowdowns under load
      • Basic plan might not cover all business needs, triggering extra costs

      Buyer sentiment

      Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

      What buyers like

      • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
      • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
      • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

      Common complaints

      • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
      • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
      • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

      Pros and Cons

      • Users praise its ease and quick adoption

      • Integrates sales, email marketing, support tickets and storefront features

      • Competitive pricing makes Salesforce accessible to SMBs

      • Lacks deeper automation and complex workflow capabilities

      • Users report performance slowdowns under load

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Crexi

      Crexi

      VDC

      VDC

      Snapology

      Snapology

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Media and Screenshots

      Screenshots

      Salesforce Starter - Dashboards

      11 Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Salesforce Starter and Bigin by Zoho CRM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Salesforce Starter or Bigin by Zoho CRM?
      Bigin by Zoho CRM edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Salesforce Starter and Bigin by Zoho CRM offer a free trial?
      Yes, both Salesforce Starter and Bigin by Zoho CRM offer a free trial.
      What is the starting price of Salesforce Starter vs Bigin by Zoho CRM?
      Salesforce Starter starts at $25 /user/month. Bigin by Zoho CRM starts at $7 /User/Month.
      What are the top alternatives to Salesforce Starter?
      Top alternatives to Salesforce Starter include Bigin by Zoho CRM, Pipeline CRM, Salesforce, Method CRM, OnePageCRM.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

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