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Richpanel vs HelpDesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Richpanel - Help Desk Software
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HelpDesk - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Richpanel is Live Chat Software

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Entry Level Pricing

  • Starts from $80 , Billed Yearly
  • Starts from $29 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

8.7/10

9.4/10

User Ratings

4.3

(50)
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Software Demo

Demo

How do Richpanel, HelpDesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

20 Features

15 Features

Unique Features

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      What Do Richpanel, HelpDesk, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $80 , Billed Yearly
          • $29 , Billed Yearly

          Pricing Plans

          • Starter (Self-Service)

            • Order management

            • Returns & exchanges

            • Branded Help Center

            Show more +

          • Regular (Self-Service)

            • Includes features of Starter plan, plus

            • Custom flows

            • Presales scenarios

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          • Pro (Self-Service)

            • Includes features of Regular plan, plus

            • Lite onboarding

            • Named success manager

            Show more +

          • Browse all pricing plans
          • Team

            • Multiple mailboxes

            • Reply address assigned to Team

            • Multiple email templates

            Show more +

          • Enterprise

            • Includes features of Team plan, plus

            • Security Audit log Security assistance

            • Audit log

            Show more +

          Pricing Page

          richpanel pricinghelpdesk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Richpanel vs HelpDesk vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          2

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          23

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of Richpanel

          Pros and Cons of HelpDesk

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Richpanel_customers_0

          Richpanel_customers_0

          Richpanel_customers_1

          Richpanel_customers_1

          Richpanel_customers_2

          Richpanel_customers_2

          achieveCE

          achieveCE

          Bungalow.Net

          Bungalow.Net

          Rategenius

          Rategenius

          Media and Screenshots

          Screenshots

          Customers panel

          1 Screenshots

          Ticket Detail

          3 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Richpanel and HelpDesk offer a Free Trial.

          Richpanel is designed for Large Enterprises and Medium Business.

          HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Richpanel Starts at $80/Month when Billed Yearly whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.

          Some top alternatives to Richpanel includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ClickDesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Gorgias, LabiDesk, Desk360, Smartchat and BoldDesk.

          Some top alternatives to HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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