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ResourceLink vs PrimePay Comparison

Last updated:

ResourceLink

3.9(95 reviews)

Starting at Contact for pricing

  • Enterprise
  • Government

ResourceLink is a UK and Ireland HR and payroll system developed by Zellis (formerly NGA Human Resources). It is one of the most widely used payroll and HR platforms for large UK and Irish employers, handling complex pay…

PrimePay

4.6(38 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

PrimePay is payroll software that offers a full payroll for small and mid-sized businesses. It is designed to be simple and easy to use, while maintaining the requirements needed for a company's payroll. Both new compani…

PrimePay leads on user satisfaction with a 4.6-star rating across 38 reviews.

ResourceLink vs PrimePay — at a glance

FeatureResourceLinkPrimePay
Rating3.9 / 54.6 / 5
Reviews9538
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forEnterprise, GovernmentLarge Enterprises, Medium Business, Small Business
CategoryPayroll SoftwarePayroll Software
PlatformsCloud, On-Premise, Web-Based, MobileSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable—
Support modesPhone Support, Email Support, Dedicated Account Manager, Implementation Services, 24/7 SupportOnline
Certifications——
Data residency—US

Key differences between ResourceLink and PrimePay

  • Target audience: ResourceLink is built for Enterprise and Government, while PrimePay targets Large Enterprises and Medium Business.
  • User satisfaction: PrimePay scores higher with a 4.6-star average.
  • Deployment: ResourceLink supports Cloud, On-Premise, Web-Based, Mobile; PrimePay supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ResourceLink vs PrimePay — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ResourceLink by Zellis logo
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PrimePay - Payroll Software
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ResourceLink vs PrimePay: Biggest differences

Start here before you go deeper into features.

ResourceLink

Best for

Enterprise, Government

PrimePay

Best for small to mid-sized businesses needing simple, compliant payroll solutions.

Choose if
  • You need an intuitive, user-friendly payroll system with minimal technical expertise required
  • Your company values responsive and highly praised customer service support
  • You want integrated time and labor management combined with payroll to reduce errors
Consider alternatives if
  • Your organization requires dedicated account representatives for every user
  • You need highly advanced tax reporting and detailed transaction tracking features

ResourceLink typically suits Enterprise and Government. PrimePay tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ResourceLink is a UK and Ireland HR and payroll system developed by Zellis (formerly NGA Human Resources). It is one of the most widely used payroll and HR platforms for large UK and Irish ... Read More about ResourceLink

PrimePay is payroll software that offers a full payroll for small and mid-sized businesses. It is designed to be simple and easy to use, while maintaining the requirements needed for a ... Read More about PrimePay

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

7.8/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

3.9

(95)

4.57

(38)

Best Company Size

—
10-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ResourceLink

  • Accurate, compliant payroll processing for large and complex UK/Ireland workforces
  • Reduce payroll errors and HMRC penalty risk with built-in compliance tools
  • Give employees self-service access to payslips, leave, and personal data

PrimePay

  • Flexible Payroll & HR Services: Offers cloud-based payroll, HR, and benefits administration designed to meet the needs of growing U.S. businesses.
  • Compliance-Focused Automation: Simplifies ACA, COBRA, and tax compliance through automated workflows and dedicated support.
  • Integrated Time & Labor Management: Combines time tracking with payroll to reduce errors, improve accuracy, and simplify workforce management.
Best fit

Best fit

ResourceLink

  • Large UK enterprise and NHS payroll processing with HMRC RTI
  • Irish payroll with Revenue compliance
  • Complex pay scenarios including shift premia, allowances, and pension auto-enrolment

PrimePay

  • 10–500 employees
  • Healthcare, professional services, retail, education, nonprofits, and franchise-based businesses
  • HR Managers, Payroll Administrators, Benefits Coordinators, Finance Officers, and Business Owners
Watchouts

Reasons buyers look elsewhere

PrimePay

  • Businesses needing global payroll capabilities may seek providers with multinational compliance coverage.
  • Organizations looking for end-to-end talent management, such as recruiting or performance tools, may prefer full HCM suites.
  • Companies focused on rapid growth might opt for more scalable platforms with enterprise-grade customization.

Software Demo

Demo

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How do ResourceLink and PrimePay Compare on Features?

Total Features

11 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare ResourceLink and PrimePay on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      ResourceLink vs PrimePay: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      ResourceLink vs PrimePay Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      —
      ✗ No

      Data Residency

      —
      🇺🇸 US

      ResourceLink User Reviews & Rating Comparison

      User Ratings

      3.9

      (based on 95 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      50

      5

      2

      1

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 95 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Market-leading UK and Ireland payroll engine handling complex pay scenarios
      • Deep HMRC and Irish Revenue compliance built in
      • Proven at scale across NHS, retail, and large public sector organisations

      Common complaints

      • Primarily suited for large enterprises — not cost-effective for smaller organisations
      • Legacy on-premise version has dated UI; cloud (ZellisONE) is more modern
      • Implementation is a significant project requiring specialist resource

      Buyer sentiment

      Overall positive sentiment highlights ease of use, responsive support, and comprehensive payroll features, tempered by occasional system glitches and support inconsistencies.

      What buyers like

      • Ease of use
      • Customer service
      • Comprehensive payroll and compliance

      Common complaints

      • System errors and glitches
      • Lack of dedicated account representatives

      Pros and Cons

      • Market-leading UK and Ireland payroll engine handling complex pay scenarios

      • Deep HMRC and Irish Revenue compliance built in

      • Proven at scale across NHS, retail, and large public sector organisations

      • Primarily suited for large enterprises — not cost-effective for smaller organisations

      • Legacy on-premise version has dated UI; cloud (ZellisONE) is more modern

      • Excellent and responsive customer service with highly praised representatives

      • Intuitive and user-friendly interface requiring minimal technical expertise

      • Comprehensive payroll processing, tax filings, and reporting capabilities

      • Lack of dedicated account representatives for some users causing inefficiencies

      • Errors and frustrations related to updated features like cloud registration

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used ResourceLink or PrimePay? Tell buyers what actually differs.

      Media and Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to ResourceLink and PrimePay in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ResourceLink or PrimePay?
      PrimePay edges out the other on user ratings (4.6 vs 3.9). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do ResourceLink and PrimePay offer a free trial?
      Neither ResourceLink nor PrimePay currently lists a free trial.
      What is the starting price of ResourceLink vs PrimePay?
      ResourceLink starts at Contact for pricing. PrimePay starts at Contact for pricing.
      What are the top alternatives to ResourceLink?
      Top alternatives to ResourceLink include RUN Powered by ADP, PayCaptain, greytHR, Paybooks, JustLogin.
      What are the top alternatives to PrimePay?
      Top alternatives to PrimePay include Fingercheck, SurePayroll, EPAY HCM, APS Payroll, Heartland Payroll.