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Re:plain vs 13chats vs ZoomInfo Chat Comparison

Last updated:

Re:plain

Starting at $3.99

  • Free Trial
  • Medium Business
  • Small Business

Enhance your online communication and support with Re:plain, the ultimate web-chat service provider. This platform integrates with popular messaging apps like WhatsApp, Facebook Messenger, and Telegram, allowing you to c…

13chats

4.5(4 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

13chats leads on user satisfaction with a 4.5-star rating across 4 reviews.

Re:plain vs 13chats vs ZoomInfo Chat — at a glance

FeatureRe:plain13chatsZoomInfo Chat
Rating4.5 / 5
Reviews4
Starting price$3.99$13 /MonthContact for pricing
Free trial Yes No No
Free version No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobalUS

Key differences between Re:plain and 13chats

  • Pricing: Re:plain starts at $3.99, while 13chats starts at $13 /Month.
  • Free trial: Re:plain offers a free trial; 13chats does not.
  • Target audience: Re:plain is built for Medium Business and Small Business, while 13chats targets Large Enterprises and Medium Business.
  • Deployment: Re:plain supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; 13chats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Re:plain vs 13chats vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Re:plain - Live Chat Software
Talk to an expert
Talk to an expert
13chats - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Re:plain

Best for

Medium Business, Small Business

13chats

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Re:plain typically suits Medium Business and Small Business. 13chats tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Enhance your online communication and support with Re:plain, the ultimate web-chat service provider. This platform integrates with popular messaging apps like WhatsApp, Facebook Messenger, ... Read More about Re:plain

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying ... Read More about 13chats

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $3.99
  • Starts from $13
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.3/10

8.4/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.5

(4)
Get pricing help
Get pricing help

Software Demo

Demo

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How do Re:plain, 13chats and ZoomInfo Chat Compare on Features?

Total Features

6 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Re:plain, 13chats and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $3.99
        • $13
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Re:plain pricing
        13chats pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        Re:plain vs 13chats User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        4

        1

        0

        0

        0

        4

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Integrates with popular messaging apps
        • Real-time engagement
        • Lead capture capabilities

        Common complaints

        • Limited to messaging apps
        • Basic analytics
        • May require technical setup

        Buyer sentiment

        Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.

        What buyers like

        • Behavior-driven widgets
        • Chat history access
        • Mobile app availability

        Common complaints

        • Limited advanced analytics
        • Customization options may be basic
        • Not suitable for large teams

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Integrates with multiple messaging platforms for broader reach.

        • Real-time engagement enhances customer interaction.

        • Limited to messaging apps, may not suit all needs.

        • Basic analytics may not provide deep insights.

        • Behavior-driven widgets enhance customer engagement.

        • Mobile app allows for on-the-go management.

        • Visual chatbot constructor simplifies FAQ responses.

        • Advanced analytics may be lacking.

        • Customization options could be limited.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Toyota

        Toyota

        REG.RU

        REG.RU

        E.Next

        E.Next

        Marble

        Marble

        Puramida

        Puramida

        Volt

        Volt

        No Customers information available.

        Media and Screenshots

        Screenshots

        Re:plain screenshot

        1 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Re:plain or 13chats?
        13chats edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Re:plain and 13chats offer a free trial?
        Re:plain offers a free trial. 13chats does not.
        What is the starting price of Re:plain vs 13chats?
        Re:plain starts at $3.99. 13chats starts at $13 /Month.
        What are the top alternatives to Re:plain?
        Top alternatives to Re:plain include ZoomInfo Chat, LiveChat, Contact At Once, Crisp, Pure Chat.
        What are the top alternatives to 13chats?
        Top alternatives to 13chats include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat.

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