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Quickbooks vs Creatio CRM vs Bigin by Zoho CRM Comparison

Last updated:

Quickbooks

4.4(27,182 reviews)

Starting at $3.80 /month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

QuickBooks is a user-friendly financial management platform designed to help small businesses, freelancers, and growing teams handle accounting, invoicing, payroll, and reporting all in one place. Built for business owne…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Quickbooks leads on user satisfaction with a 4.4-star rating across 27,182 reviews.

Quickbooks vs Creatio CRM vs Bigin by Zoho CRM — at a glance

FeatureQuickbooksCreatio CRMBigin by Zoho CRM
Rating4.4 / 54.3 / 5
Reviews27,182119
Starting price$3.80 /month$40 /user/month$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forIndividuals, Freelancers / Consultants, Medium BusinessLarge Enterprises, Medium BusinessSmall Business
CategoryAccounting SoftwareCRM SoftwareCRM Software
Integrations5+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2
Data residencyUSUSGlobal

Key differences between Quickbooks and Creatio CRM

  • Pricing: Quickbooks starts at $3.80 /month, while Creatio CRM starts at $40 /user/month.
  • Free trial: Quickbooks offers a free trial; Creatio CRM does not.
  • Target audience: Quickbooks is built for Individuals and Freelancers / Consultants, while Creatio CRM targets Large Enterprises and Medium Business.
  • Deployment: Quickbooks supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Creatio CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows.

Compare Quickbooks vs Creatio CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Accounting Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Quickbooks
Talk to an expert
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Creatio
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Quickbooks

Best for small businesses needing simple, automated accounting and invoicing.

Choose if
  • You are a small business or freelancer seeking easy bookkeeping and invoicing.
  • You want strong, responsive customer support to help resolve issues quickly.
  • You value automation features like AI-powered invoicing and bank feed integration.
Consider alternatives if
  • You are a large enterprise with complex accounting and payroll requirements.
  • You need specialized payroll or tax features such as maternity pay or VAT handling.

Creatio CRM

Best for

Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Quickbooks typically suits Individuals and Freelancers / Consultants. Creatio CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

QuickBooks is a user-friendly financial management platform designed to help small businesses, freelancers, and growing teams handle accounting, invoicing, payroll, and reporting all in one ... Read More about Quickbooks

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $3.80 , monthly
  • Starts from $40 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-100 employees
50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Quickbooks

  • Streamlined Financial Management: With QuickBooks, we can effortlessly track income and expenses, ensuring that our financial records are always up to date and accurate. This makes it easier for us to make informed decisions.
  • Time-Saving Automation: Many repetitive tasks, such as invoicing and payroll processing, can be automated. This means we spend less time on administrative work and more time focusing on growing our business.
  • User-Friendly Interface: QuickBooks is designed with the user in mind. Its intuitive layout allows us—regardless of our tech-savviness—to navigate through features easily, minimizing the learning curve for our teams.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and ensures processes follow defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

Quickbooks

  • 1-100 employees
  • Accounting, Retail, Construction, Nonprofits, E-commerce
  • Accountants, Small Business Owners, Bookkeepers, Financial Managers, Office Administrators

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

Quickbooks

  • Users may seek alternatives due to the high cost of QuickBooks subscriptions, especially for small businesses or freelancers looking for budget-friendly accounting solutions that still offer essential features.
  • Some users find QuickBooks' interface overwhelming and complicated, prompting them to look for more user-friendly options that simplify accounting tasks without sacrificing functionality.
  • Certain industries may require specialized accounting software tailored to their unique needs, leading users to explore alternatives that provide industry-specific features and compliance tools not available in QuickBooks.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Quickbooks, Creatio CRM and Bigin by Zoho CRM Compare on Features?

Total Features

17 Features

79 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Quickbooks, Creatio CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $3.80 , monthly
        • $40 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Simple Start

          $3.80

          /month

          • Save 90% for 3 months*

          • 1 user

          • Includes access for your accountant

          Show more +

        • Essentials

          $7.50

          /month

          • 3 users

          • Includes access for your accountant

          • Simple Start features and:

          Show more +

        • Plus

          $11.50

          /month

          • Save 90% for 3 months*

          • 5 users

          • Includes access for your accountant

          Show more +

        • Browse all pricing plans
        • Growth

          $40

          /user/month

          • Provide automation to SMB clients

          • No-code user interface designer

          • No-code workflow designers

          Show more +

        • Enterprise

          $75

          /user/month

          • Enable full-scale automation for corporate and enterprise needs

          • No-code user interface designer

          • No-code workflow designers

          Show more +

        • Unlimited

          Custom

          /user/month

          • Access the full platform, all CRM products, and AI with no per-user limits

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Quickbooks pricing
        Creatio CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Quickbooks vs Creatio CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        7628

        455

        114

        41

        107

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall, buyers appreciate QuickBooks for its excellent customer support and ease of use, though some express frustration with technical issues and complex feature areas.

        What buyers like

        • Customer support quality
        • Ease of use
        • Automation of routine tasks

        Common complaints

        • Technical issues requiring support
        • Complexity in specialized payroll features

        What buyers like

        • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
        • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
        • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

        Common complaints

        • Initial implementation often needs careful planning to fully align processes with business requirements.
        • Advanced workflow design and configuration may require time and training for new users.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Exceptional and responsive customer service with knowledgeable and patient representatives

        • User-friendly interface that minimizes learning curve for non-technical users

        • Time-saving automation features such as invoicing and payroll processing

        • Technical issues sometimes require contacting support, indicating limited self-help resources

        • Certain features like VAT payments and payroll functionalities can be confusing for new users

        • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

        • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

        • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

        • Initial implementation often needs careful planning to fully align processes with business requirements.

        • Advanced workflow design and configuration may require time and training for new users.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        Nasdaq

        Nasdaq

        Colgate-Palmolive

        Colgate-Palmolive

        ENT Credit Union

        ENT Credit Union

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Bill pay widget

        4 Screenshots

        Creatio

        6 Screenshots

        Videos

        video-0

        2 Videos

        No videos available.

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        Add another option to compare side by side

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Quickbooks or Creatio CRM?
        Quickbooks edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Quickbooks and Creatio CRM offer a free trial?
        Quickbooks offers a free trial. Creatio CRM does not.
        What is the starting price of Quickbooks vs Creatio CRM?
        Quickbooks starts at $3.80 /month. Creatio CRM starts at $40 /user/month.
        What are the top alternatives to Quickbooks?
        Top alternatives to Quickbooks include Xero, Zoho Books, Freshbooks, Sage Accounting (Sage One), easybook.io.
        What are the top alternatives to Creatio CRM?
        Top alternatives to Creatio CRM include Bigin by Zoho CRM, Initiative CRM, Kylas, Kapture CRM, HubSpot CRM.

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