Pure Chat vs Chatdesk Teams vs ZoomInfo Chat Comparison
Pure Chat
Starting at $39 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easi…
Chatdesk Teams
Starting at $99 /Month
- Free Trial
- Large Enterprises
- Medium Business
Chatdesk Teams is a comprehensive chat support platform from Superfans. Its machine learning algorithms analyse previous support messages for better customer experience and to cultivate an ever-evolving and on-brand know…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Pure Chat leads on user satisfaction with a 4.3-star rating across 195 reviews.
Pure Chat vs Chatdesk Teams vs ZoomInfo Chat — at a glance
| Feature | Pure Chat | Chatdesk Teams | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.3 / 5 | — | — |
| Reviews | 195 | — | — |
| Starting price | $39 /User/Month | $99 /Month | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — | Available |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | — | SOC 2 |
| Data residency | US | US | US |
Key differences between Pure Chat and Chatdesk Teams
- Pricing: Pure Chat starts at $39 /User/Month, while Chatdesk Teams starts at $99 /Month.
- Deployment: Pure Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Chatdesk Teams supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Pure Chat vs Chatdesk Teams vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Free PDF comparison
Download this Pure Chat vs Chatdesk Teams vs ZoomInfo Chat comparison
Get the full side-by-side as a PDF — these picks plus the top Live Chat Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Pure Chat, Chatdesk Teams vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Pure Chat typically suits Large Enterprises and Medium Business. Chatdesk Teams tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More about Pure Chat | Chatdesk Teams is a comprehensive chat support platform from Superfans. Its machine learning algorithms analyse previous support messages for better customer experience and to cultivate an ... Read More about Chatdesk Teams | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability |
|
|
|
SpotScoreWhat's this? ↗ | 9.0/10 | 7.5/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |  Chatdesk Teams has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get decision help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do Pure Chat, Chatdesk Teams and ZoomInfo Chat Compare on Features?
Total Features | 7 Features | 1 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Pure Chat, Chatdesk Teams and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
|
|
Pricing Page |  |  |  |
Pure Chat, Chatdesk Teams vs ZoomInfo Chat: Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
Pure Chat, Chatdesk Teams vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Pure Chat vs Chatdesk Teams User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
|---|---|---|---|
Rating Distribution | No reviews available for this product | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 225 reviews, with strong overall satisfaction. What buyers like
Common complaints
| What buyers like
Common complaints
| What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
|---|
/logo_1691247155.4595861.svg){kind=logo}
Pure Chat, Chatdesk Teams and ZoomInfo Chat Customers
Customers | No Customers information available. |  Andie  Whistle  Prose | No Customers information available. |
|---|
Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
|---|---|---|
Videos |  2 Videos | No videos available. |
Alternatives to Pure Chat, Chatdesk Teams, ZoomInfo Chat
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Pure Chat or Chatdesk Teams?
- Pure Chat edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Pure Chat and Chatdesk Teams offer a free trial?
- Yes, both Pure Chat and Chatdesk Teams offer a free trial.
- What is the starting price of Pure Chat vs Chatdesk Teams?
- Pure Chat starts at $39 /User/Month. Chatdesk Teams starts at $99 /Month.
- What are the top alternatives to Pure Chat?
- Top alternatives to Pure Chat include ZoomInfo Chat, HappyFox Chat, Chaport, Chatra, Subiz.
- What are the top alternatives to Chatdesk Teams?
- Top alternatives to Chatdesk Teams include ZoomInfo Chat, HappyFox Chat, Helpwise, Pure Chat, Freshdesk Messaging (Formerly Freshchat).