ProProfs Chat vs Smartsupp vs Pure Chat vs ZoomInfo Chat - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ProProfs Chat (70) Get Quote Get Quote	Smartsupp (410) Get Quote Get Quote	Pure Chat (225) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of ... Read More	Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time ... Read More	Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More
Entry Level Pricing	Starts from $10 , Billed Yearly	Starts from $10 , Billed Yearly	Starts from $39 , Billed Yearly
Free Trial Availability	Free Trial available	No free trial	Free Trial available
Spotsaas Score	8.9/10	9.3/10	9.0/10
User Ratings	4.5 (53)	4.4 (80)	4.3 (541)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

How do ProProfs Chat, Smartsupp, Pure Chat and ZoomInfo Chat Compare on Features?

Total Features	8 Features	7 Features	7 Features
Unique Features
	Get Quote	Get Quote	Get Quote

What Do ProProfs Chat, Smartsupp, Pure Chat and ZoomInfo Chat Cost?

Pricing Option
Starting From	$10 , Billed Yearly	$10 , Billed Yearly	$39 , Billed Yearly
Pricing Plans	ESSENTIALS Get Started Operator: 1 Unlimited Chats Departments & Groups: 3 Show more + PREMIUM Get Started Operator: 1 Unlimited Chats - Unlimited Departments & Groups: Unlimited Show more + ENTERPRISE Get Started Unlimited Chats Departments & Groups: Unlimited Domains: Unlimited Show more +	Free Get Started Free forever for 3 agents 14-day conversation history Live chat + email sending Show more + Standard Get Started 1 year conversation history Live chat + email + Facebook Messenger 1 chatbot New Show more + Pro Get Started 3 years conversation history Live chat + email + Facebook Messenger 10+ chatbots New Show more +	Growth Get Started Max Websites: 1 Users/Operators Included: 4 SMS Notifcations: 100 Show more + Pro Get Started $8 per Month billed Yearly $10 per Month billed Monthly Includes features of the Growth plan, plus Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

ProProfs Chat vs Smartsupp vs Pure Chat User Reviews & Rating Comparison

User Ratings	4.5 (based on 53 reviews)	4.4 (based on 80 reviews)	4.3 (based on 541 reviews)
Rating Distribution	Excellent 41 Very Good 17 Good 12 Poor 0 Terible 0	Excellent 321 Very Good 69 Good 14 Poor 2 Terible 4	Excellent 128 Very Good 78 Good 14 Poor 1 Terible 4
Expert's Review generated by AI	No Expert ai Review available for the product	Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and ...Read more	Pure Chat has garnered positive reviews for its ease of use, customization options, and effectiveness in improving customer interactions. Users appreciate the intuitive interface, seamless ...Read more
Pros and Cons	Pros and Cons of ProProfs Chat	Pros and Cons of Smartsupp Easy to use and customize, saving time and enhancing customer interactions. Intuitive interface with seamless navigation, contributing to a positive user experience. Reliable service with minimal downtime, ensuring prompt message delivery. Commitment to user privacy and security, offering end-to-end encryption for secure conversations. Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions. Limited customization options such as themes and notification sounds may restrict personalization for some users.	Pros and Cons of Pure Chat Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility. Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history. Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient. Helpful for customer service teams, allowing reassignment of representative, displaying relevant customer info, and aiding in pursuing leads. Lack of Desktop App can lead to tab management issues and increased browser tabs. Inactivity logout feature can disrupt continuous monitoring and prompt response.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.	No Integration information available.

List of Customers

Customers	ProProfs Chat_customers_0 ProProfs Chat_customers_1 ProProfs Chat_customers_2	Dara bags Insportline Motorgarten	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	4 Screenshots	1 Screenshots
Videos	2 Videos	1 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveChat 4.4 Crisp 4.3	ZoomInfo Chat LiveChat 4.4 Tidio Chat	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ProProfs Chat offers Free Trial, but Smartsupp does not.

ProProfs Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Smartsupp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price for both ProProfs Chat and Smartsupp begins at $10/User/Month when Billed Yearly.

Some top alternatives to ProProfs Chat includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat, MyLiveChat, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

Some top alternatives to Smartsupp includes ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat, HappyFox Chat, DeskMoz, MyLiveChat, Smartchat, Freshchat and 13chats.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

ProProfs Chat vs Smartsupp vs Pure Chat vs ZoomInfo Chat - Which Tool Fits Your Business?

ProProfs Chat

Smartsupp

Pure Chat

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do ProProfs Chat, Smartsupp, Pure Chat and ZoomInfo Chat Compare on Features?

Total Features

Unique Features

What Do ProProfs Chat, Smartsupp, Pure Chat and ZoomInfo Chat Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

ProProfs Chat vs Smartsupp vs Pure Chat User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of ProProfs Chat

Pros and Cons of Smartsupp

Pros and Cons of Pure Chat

Positive Reviews

Integrations

Integration with other apps

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure