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ProProfs Chat vs Closer vs ZoomInfo Chat Comparison

Last updated:

ProProfs Chat

4.5(53 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representative…

Closer

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Closer, a conversational platform that simplifies business communication. This all-in-one tool provides text chat, audio and video calls, presentation mode, co-browsing, and rich messaging, making it easier t…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

ProProfs Chat leads on user satisfaction with a 4.5-star rating across 53 reviews.

ProProfs Chat vs Closer vs ZoomInfo Chat — at a glance

FeatureProProfs ChatCloserZoomInfo Chat
Rating4.5 / 5
Reviews53
Starting price$10 /User/MonthContact for pricingContact for pricing
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUSUS

Key differences between ProProfs Chat and Closer

  • Pricing: ProProfs Chat starts at $10 /User/Month. Closer pricing is not publicly listed.
  • Target audience: ProProfs Chat is built for Freelancers / Consultants and Large Enterprises, while Closer targets Large Enterprises and Medium Business.
  • Deployment: ProProfs Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Closer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare ProProfs Chat vs Closer vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ProProfs Chat - Live Chat Software
Talk to an expert
Talk to an expert
Closer - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ProProfs Chat

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Closer

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

ProProfs Chat typically suits Freelancers / Consultants and Large Enterprises. Closer tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of ... Read More about ProProfs Chat

Introducing Closer, a conversational platform that simplifies business communication. This all-in-one tool provides text chat, audio and video calls, presentation mode, co-browsing, and ... Read More about Closer

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $10 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

8.5/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.5

(53)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Closer has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do ProProfs Chat, Closer and ZoomInfo Chat Compare on Features?

Total Features

8 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare ProProfs Chat, Closer and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $10 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • ESSENTIALS

          • Operator: 1

          • Unlimited Chats

          • Departments & Groups: 3

          Show more +

        • PREMIUM

          • Operator: 1

          • Unlimited Chats - Unlimited

          • Departments & Groups: Unlimited

          Show more +

        • ENTERPRISE

          • Unlimited Chats

          • Departments & Groups: Unlimited

          • Domains: Unlimited

          Show more +

        • Not Available
        • Not Available

        Pricing Page

        ProProfs Chat pricing

        Pricing information not available

        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        ProProfs Chat vs Closer User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        41

        17

        12

        0

        0

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 70 reviews, with consistently positive feedback.

        What buyers like

        • Predefined messages for efficiency
        • Operator-to-operator chat
        • Customizable chat windows

        Common complaints

        • Limited integrations
        • Basic analytics features
        • No mobile app

        What buyers like

        • All-in-one communication tool
        • Advanced routing
        • Rich messaging features

        Common complaints

        • Complex setup
        • Limited analytics
        • Pricing not disclosed

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Efficient engagement with predefined messages

        • Operator collaboration enhances training

        • Customizable features create a unique visitor experience

        • May lack advanced integrations with other tools

        • Analytics features could be more comprehensive

        • Combines multiple communication methods for flexibility.

        • Advanced routing ensures important messages are prioritized.

        • Setup may be complex for some users.

        • Analytics features could be lacking.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        ProProfs Chat_customers_0

        ProProfs Chat_customers_0

        ProProfs Chat_customers_1

        ProProfs Chat_customers_1

        ProProfs Chat_customers_2

        ProProfs Chat_customers_2

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Closer screenshot

        3 Screenshots

        Videos

        video-0

        2 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ProProfs Chat or Closer?
        ProProfs Chat edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do ProProfs Chat and Closer offer a free trial?
        Yes, both ProProfs Chat and Closer offer a free trial.
        What is the starting price of ProProfs Chat vs Closer?
        ProProfs Chat starts at $10 /User/Month. Closer starts at Contact for pricing.
        What are the top alternatives to ProProfs Chat?
        Top alternatives to ProProfs Chat include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat.
        What are the top alternatives to Closer?
        Top alternatives to Closer include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat.

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