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PagerDuty vs OnPage vs Rootly Comparison

Last updated:

PagerDuty

4.5(1,748 reviews)

Starting at $10

  • Free Trial
  • Large Enterprises
  • Medium Business

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedd…

OnPage

4.5(308 reviews)

Starting at $13.99 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training to use. Organizations of all si…

Rootly

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, automatically involving all relevant team…

PagerDuty vs OnPage vs Rootly — at a glance

FeaturePagerDutyOnPageRootly
Rating4.5 / 54.5 / 5
Reviews1,748308
Starting price$10$13.99 /User/MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIncident Management SoftwareIncident Management SoftwareIncident Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPRSOC 2, GDPR
Data residencyGlobalUSUS

Key differences between PagerDuty and OnPage

  • Pricing: PagerDuty starts at $10, while OnPage starts at $13.99 /User/Month.
  • Deployment: PagerDuty supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; OnPage supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare PagerDuty vs OnPage vs Rootly — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PagerDuty - Incident Management Software
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Talk to an expert
OnPage - Incident Management Software
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Talk to an expert
Rootly - Incident Management Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

PagerDuty

Best for scalable, automated incident management in complex IT environments.

Choose if
  • You need real-time, highly customizable alerting and scheduling automation.
  • Your team consists of on-call engineers, SREs, or incident response specialists.
  • You require seamless integration with diverse applications to enhance workflows.
Consider alternatives if
  • Your team is small and only needs simple alerting without complex features.
  • You lack dedicated IT or DevOps personnel to manage the platform's complexity.

OnPage

Best for reliable, easy-to-use incident alerts with minimal training needed.

Choose if
  • You need a simple, streamlined incident management tool for small to medium teams.
  • Your team requires dependable, timely notifications integrated with user devices.
  • You value responsive 24/7 customer support to quickly resolve issues.
Consider alternatives if
  • Your organization demands extensive customization of notification sounds and alert responses.
  • You require highly granular alert routing and complex response workflows.

Rootly

Best for Slack-integrated, automated incident response with customizable workflows.

Choose if
  • You need seamless PagerDuty and Slack integration for incident alerts.
  • Your team requires automated, rapid involvement of relevant responders.
  • You want flexible, customizable incident management workflows within Slack.
Consider alternatives if
  • Your organization does not use Slack or PagerDuty tools.
  • You prefer simple alerting without complex workflow configurations.

PagerDuty: Best for scalable, automated incident management in complex IT environments. OnPage: Best for reliable, easy-to-use incident alerts with minimal training needed.

Description

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More about PagerDuty

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training ... Read More about OnPage

Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, ... Read More about Rootly

Entry Level Pricing

  • Starts from $10
  • Starts from $13.99 , yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.9/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
51-500 employees500+ employees
Get pricing help
Get pricing help
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Software Demo

Demo

No software demo available

Rootly has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do PagerDuty, OnPage and Rootly Compare on Features?

Total Features

6 Features

15 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

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Compare PagerDuty, OnPage and Rootly on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $10
        • $13.99 , yearly
        • Not Available

        Pricing Plans

        • Starter

          • Unlimited domestic phone / SMS notifications

          • Unlimited API calls

          • No maintenance windows ever

        • Team

          • Includes Starter Plan features, plus

          • Unlimited global phone / SMS notifications

          • 350+ out of the box integrations

          Show more +

        • Business

          • Includes Team Plan features, plus

          • SSO and advanced permissions

          • Advanced ITSM Integrations

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        PagerDuty pricing
        OnPage pricing
        Rootly pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US
        🇺🇸 US

        PagerDuty vs OnPage User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        203

        54

        1

        0

        0

        145

        64

        21

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights PagerDuty's effective incident management, ease of use, and integration capabilities, tempered by concerns over complexity and limited integrations.

        What buyers like

        • Real-time alerting
        • Ease of use
        • Integration capabilities

        Common complaints

        • Complexity for new users
        • Limited marketplace integrations

        Buyer sentiment

        Users generally praise OnPage for its reliability, ease of use, and effective urgent notifications, though some report issues with alert customization and occasional glitches.

        What buyers like

        • Ease of use
        • Reliable notifications
        • Responsive customer support

        Common complaints

        • Limited notification customization
        • Alert glitches

        Buyer sentiment

        Insufficient user reviews available to determine overall sentiment.

        What buyers like

        • Integration with Slack
        • Automation of incident response
        • Workflow customization

        Common complaints

        • Lack of pricing transparency
        • Limited user feedback

        Pros and Cons

        • Efficient real-time alerting system ensuring timely incident responses

        • User-friendly and intuitive interface facilitating ease of use

        • Seamless integration with a wide variety of applications enabling automation

        • Steep learning curve for new users without proper training

        • Limited marketplace options for additional apps and connectors

        • Reliable and user-friendly with timely notifications

        • Easy setup requiring little to no training

        • Responsive 24/7 customer support

        • Limited customization of notification sounds and alert responses

        • Occasional glitches causing misdirected alerts

        • Seamless integration with Slack and PagerDuty

        • Automated involvement of relevant teams within seconds

        • Customizable workflow templates for incident management

        • Pricing details are not publicly available

        • Limited information on user ratings and feedback

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Vodafone

        Vodafone

        Global Staffing Company

        Global Staffing Company

        OVO Energy Powers Digital Transformation

        OVO Energy Powers Digital Transformation

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        Cut down on noise

        5 Screenshots

        OnPage

        3 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, PagerDuty or OnPage?
        PagerDuty and OnPage are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Incident Management Software needs.
        Do PagerDuty and OnPage offer a free trial?
        Yes, both PagerDuty and OnPage offer a free trial.
        What is the starting price of PagerDuty vs OnPage?
        PagerDuty starts at $10. OnPage starts at $13.99 /User/Month.
        What are the top alternatives to PagerDuty?
        Top alternatives to PagerDuty include Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud.
        What are the top alternatives to OnPage?
        Top alternatives to OnPage include Freshservice, VictorOps, Amixr, AlertOps, Spike.sh.

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