PagerDuty vs Keep Comparison
PagerDuty
Starting at $10
- Free Trial
- Large Enterprises
- Medium Business
PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedd…
Keep
Starting at $199.00 per month
- Large Enterprises
- Small Business
Introducing Keep - your ultimate solution for efficient end-to-end processes. Say goodbye to complex alert management and manual workflows with Keep, the cutting-edge open-source platform that revolutionizes operations.…
PagerDuty leads on user satisfaction with a 4.5-star rating across 1,748 reviews.
PagerDuty vs Keep — at a glance
| Feature | PagerDuty | Keep |
|---|---|---|
| Rating | 4.5 / 5 | — |
| Reviews | 1,748 | — |
| Starting price | $10 | $199.00 per month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Small Business, Medium Business |
| Category | Incident Management Software | Incident Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | Browser Based (Cloud) |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | US |
Key differences between PagerDuty and Keep
- Pricing: PagerDuty starts at $10, while Keep starts at $199.00 per month.
- Free trial: PagerDuty offers a free trial; Keep does not.
- Deployment: PagerDuty supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Keep supports Browser Based (Cloud).
PagerDuty vs Keep — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for scalable, automated incident management in complex IT environments.
- You need real-time, highly customizable alerting and scheduling automation.
- Your team consists of on-call engineers, SREs, or incident response specialists.
- You require seamless integration with diverse applications to enhance workflows.
- Your team is small and only needs simple alerting without complex features.
- You lack dedicated IT or DevOps personnel to manage the platform's complexity.
Large Enterprises, Small Business, Medium Business
PagerDuty typically suits Large Enterprises and Medium Business. Keep tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More about PagerDuty | Introducing Keep - your ultimate solution for efficient end-to-end processes. Say goodbye to complex alert management and manual workflows with Keep, the cutting-edge open-source platform ... Read More about Keep |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Keep has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do PagerDuty and Keep Compare on Features?
Total Features | 6 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare PagerDuty and Keep on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
PagerDuty User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights PagerDuty's effective incident management, ease of use, and integration capabilities, tempered by concerns over complexity and limited integrations. What buyers like
Common complaints
| No expert review available for this product |
Pros and Cons |
| No pros or cons available for this product |
Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Vodafone  Global Staffing Company  OVO Energy Powers Digital Transformation | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
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Videos |  3 Videos | No videos available. |
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Related Blogs and Articles for Incident Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, PagerDuty or Keep?
- PagerDuty edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do PagerDuty and Keep offer a free trial?
- PagerDuty offers a free trial. Keep does not.
- What is the starting price of PagerDuty vs Keep?
- PagerDuty starts at $10. Keep starts at $199.00 per month.
- What are the top alternatives to PagerDuty?
- Top alternatives to PagerDuty include Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud.
- What are the top alternatives to Keep?
- Top alternatives to Keep include Cronping, Moogsoft, AlertOps, PagerDuty, TaskCall.