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OroCRM vs Odoo CRM vs Bigin by Zoho CRM Comparison

Last updated:

OroCRM

4.6(21 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

OroCRM is a flexible open-source customer relationship management platform designed for businesses operating in B2B, B2C, or hybrid models. Ideal for sales teams, marketers, and customer support departments, it offers a…

Odoo CRM

4.0(128 reviews)

Starting at $7.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help you create leads, contact record…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

OroCRM leads on user satisfaction with a 4.6-star rating across 21 reviews.

OroCRM vs Odoo CRM vs Bigin by Zoho CRM — at a glance

FeatureOroCRMOdoo CRMBigin by Zoho CRM
Rating4.6 / 54.0 / 54.6 / 5
Reviews21128294
Starting priceContact for pricing$7.25 /Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyGlobalGlobalGlobal

Key differences between OroCRM and Odoo CRM

  • Pricing: Odoo CRM starts at $7.25 /Month. OroCRM pricing is not publicly listed.
  • Free trial: Odoo CRM offers a free trial; OroCRM does not.
  • User satisfaction: OroCRM scores higher with a 4.6-star average.
  • Deployment: OroCRM supports SaaS/Web/Cloud; Odoo CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare OroCRM vs Odoo CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

OroCRM - CRM Software
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Odoo CRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

OroCRM

Best for

Large Enterprises, Medium Business, Small Business

Odoo CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

OroCRM typically suits Large Enterprises and Medium Business. Odoo CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

OroCRM is a flexible open-source customer relationship management platform designed for businesses operating in B2B, B2C, or hybrid models. Ideal for sales teams, marketers, and customer ... Read More about OroCRM

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help ... Read More about Odoo CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $7.25 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.5/10

9.0/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.6

(21)

4.57

(294)

Best Company Size

50–500 Employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

OroCRM

  • Complete Customer Visibility: OroCRM provides a 360-degree view of the customer lifecycle, letting sales, marketing, and support teams work from a single, unified profile for better decision-making.
  • Designed for Complex Sales Cycles: It is ideal for businesses with layered sales processes, offering detailed lead and opportunity tracking, segmentation, and pipeline analytics that support long-cycle B2B transactions.
  • Highly Customizable Platform: As an open-source solution, OroCRM offers extensive customization capabilities, allowing organizations to adapt workflows, data structures, and modules to fit unique operational needs.
Best fit

Best fit

OroCRM

  • 50–500 Employees
  • Wholesale, Manufacturing, eCommerce, Automotive, Logistics, Distribution, Financial Services
  • Sales Managers, Marketing Directors, CRM Administrators, Business Analysts, Customer Support Managers, Operations Managers

Odoo CRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

OroCRM

  • OroCRM does not offer as many pre-built integrations with major platforms like Salesforce, HubSpot, or Google Workspace, which can be a disadvantage for companies seeking quick and seamless connectivity with their existing tech stack..
  • Due to its open-source nature and flexible customization options, OroCRM can be more complex to set up and configure compared to plug-and-play CRM alternatives with guided onboarding experiences.
  • Some users report that OroCRM's interface feels less modern or user-friendly compared to more mainstream CRMs, potentially impacting adoption among non-technical users or smaller teams.

Odoo CRM

No alternatives guidance available yet.

Software Demo

Demo

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Step 1 of 4

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How do OroCRM, Odoo CRM and Bigin by Zoho CRM Compare on Features?

Total Features

7 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare OroCRM, Odoo CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $7.25 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • One App

          • Get the insights to make smarter decisions

          • Design custom dashboards

          • Real-time reports and flow charts

          Show more +

        • Standard

          • Sales

          • Marketing

          • Sign

          Show more +

        • Custom

          • Sales

          • Marketing

          • Sign

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        OroCRM pricing
        Odoo CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        OroCRM vs Odoo CRM User Reviews & Rating Comparison

        User Ratings

        4.6

        (based on 21 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        70

        31

        15

        10

        4

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 21 reviews, with consistently positive feedback.

        What buyers like

        • OroCRM is specifically designed for small and medium enterprises, making it a perfect fit for businesses with unique needs.
        • The platform offers a robust set of features aimed at enhancing efficiency and productivity for teams.
        • OroCRM combines the best open-source solutions, providing flexibility and customization options.

        Common complaints

        • With its rich feature set, there is a bit of a learning curve for new users.
        • The initial setup can be more complex compared to simpler CRM solutions.
        • While it offers customization, making changes often requires technical knowledge.

        Buyer sentiment

        Buyer sentiment is positive across 130 reviews, with strong overall satisfaction.

        What buyers like

        • Covers sales processes end-to-end: delivery tracking, follow-up, lead organization, and classification.
        • Interface is easy to navigate for non-technical users.
        • Integrates with WhatsApp, SMS, and email to automate workflows.

        Common complaints

        • Limited marketplace for additional third-party apps or connectors, which restricts advanced functionalities.
        • Can be overwhelming for new users due to the richness of features and customization options without adequate training or support.
        • Some users report the need for minor adjustments to ensure optimal usability.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • OroCRM is specifically designed for small and medium enterprises, making it a perfect fit for businesses with unique needs.

        • The platform offers a robust set of features aimed at enhancing efficiency and productivity for teams.

        • OroCRM combines the best open-source solutions, providing flexibility and customization options.

        • With its rich feature set, there is a bit of a learning curve for new users.

        • The initial setup can be more complex compared to simpler CRM solutions.

        • All-in-one solution covers various business needs.

        • Strong collaboration tools enhance team productivity.

        • Intuitive interface simplifies complex tasks.

        • Initial setup can be time-consuming.

        • May overwhelm new users with features.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used OroCRM, Odoo CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        GVL

        GVL

        MTH Retail Group

        MTH Retail Group

        Hoyes Michalos

        Hoyes Michalos

        Creativi Quadrati

        Creativi Quadrati

        Vectis

        Vectis

        BertinChamps

        BertinChamps

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        OroCRM - Organization Management

        3 Screenshots

        Odoo CRM screenshot

        3 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, OroCRM or Odoo CRM?
        OroCRM edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do OroCRM and Odoo CRM offer a free trial?
        Odoo CRM offers a free trial. OroCRM does not.
        What is the starting price of OroCRM vs Odoo CRM?
        OroCRM starts at Contact for pricing. Odoo CRM starts at $7.25 /Month.
        What are the top alternatives to OroCRM?
        Top alternatives to OroCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
        What are the top alternatives to Odoo CRM?
        Top alternatives to Odoo CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.