NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Oracle CX Sales vs QuickDesk vs Bigin by Zoho CRM Comparison

Last updated:

Oracle CX Sales

3.7(96 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Oracle CX, Sales Cloud & Customer Service Cloud, is a complete enterprise cloud solution designed for sales and service organizations that want to dramatically transform their customer experience. It includes the industr…

QuickDesk

4.3(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

QuickDesk is the leading resource for CRM software. This software allows organizations to manage business-to-business relationships and can be used to streamline marketing, sales, service, support, and research. The Quic…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

QuickDesk leads on user satisfaction with a 4.3-star rating across 4 reviews.

Oracle CX Sales vs QuickDesk vs Bigin by Zoho CRM — at a glance

FeatureOracle CX SalesQuickDeskBigin by Zoho CRM
Rating3.7 / 54.3 / 54.3 / 5
Reviews964119
Starting priceContact for pricingContact for pricing$7 /User/Month
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyGlobalUSGlobal

Key differences between Oracle CX Sales and QuickDesk

  • User satisfaction: QuickDesk scores higher with a 4.3-star average.
  • Deployment: Oracle CX Sales supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; QuickDesk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Oracle CX Sales vs QuickDesk vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Oracle CX Sales - CRM Software
Talk to an expert
Talk to an expert
QuickDesk - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Oracle CX Sales

Best for

Large Enterprises, Medium Business, Small Business

QuickDesk

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Oracle CX Sales typically suits Large Enterprises and Medium Business. QuickDesk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Oracle CX, Sales Cloud & Customer Service Cloud, is a complete enterprise cloud solution designed for sales and service organizations that want to dramatically transform their customer ... Read More about Oracle CX Sales

QuickDesk is the leading resource for CRM software. This software allows organizations to manage business-to-business relationships and can be used to streamline marketing, sales, service, ... Read More about QuickDesk

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

8.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.7

(96)

4.3

(4)
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Oracle CX Sales, QuickDesk and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Oracle CX Sales, QuickDesk and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Pricing information not available

        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        Oracle CX Sales vs QuickDesk User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        11

        10

        3

        0

        1

        2

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 25 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Simplifies and streamlines complex workflows by consolidating processes like HR, finance, supply chain, and project planning into one platform.
        • Provides comprehensive integration with other Oracle applications and external data sources, enhancing data visibility and reducing manual input errors.
        • User-friendly and intuitive for trained users, with easy navigation and on-the-go accessibility for tasks and data management.

        Common complaints

        • Steep learning curve for new users, with significant need for thorough training and onboarding.
        • Customer support is often cited as inefficient and could benefit from faster response times and improved assistance.
        • Navigation can be unintuitive for some users, often necessitating additional training hours during implementation.

        Buyer sentiment

        Buyer sentiment is positive across 2 reviews, with strong overall satisfaction.

        What buyers like

        • Comprehensive CRM features
        • Lead tracking capabilities
        • Document management tools

        Common complaints

        • Can be complex for new users
        • Limited customization options
        • Pricing may be high for small businesses

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Comprehensive tools for sales and service integration

        • Scalable architecture supports large organizations

        • Strong analytics capabilities for data-driven decisions

        • Implementation can be resource-intensive

        • Higher costs may deter smaller businesses

        • Offers a wide range of features for diverse business needs.

        • Facilitates collaboration with multi-user capabilities.

        • Integrates well with existing business processes.

        • May require training for effective use.

        • Pricing can be a barrier for smaller companies.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Airborn

        Airborn

        Banco Nacional

        Banco Nacional

        Broadcam

        Broadcam

        Align Group

        Align Group

        motorist.sg

        motorist.sg

        combinesell

        combinesell

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        QuickDesk sreenshot

        3 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Oracle CX Sales or QuickDesk?
        QuickDesk edges out the other on user ratings (4.3 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Oracle CX Sales and QuickDesk offer a free trial?
        Neither Oracle CX Sales nor QuickDesk currently lists a free trial.
        What is the starting price of Oracle CX Sales vs QuickDesk?
        Oracle CX Sales starts at Contact for pricing. QuickDesk starts at Contact for pricing.
        What are the top alternatives to Oracle CX Sales?
        Top alternatives to Oracle CX Sales include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to QuickDesk?
        Top alternatives to QuickDesk include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.