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OnPay vs PrimePay Comparison

Last updated:

OnPay

5.0(434 reviews)

Starting at $40 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

OnPay is an intuitive online payroll software designed to meet the needs of supervisors, managers, payroll specialists and people who manage pay for hourly or salaried staff. OnPay helps companies of all sizes reduce cos…

PrimePay

4.6(38 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

PrimePay is payroll software that offers a full payroll for small and mid-sized businesses. It is designed to be simple and easy to use, while maintaining the requirements needed for a company's payroll. Both new compani…

OnPay leads on user satisfaction with a 5.0-star rating across 434 reviews.

OnPay vs PrimePay — at a glance

FeatureOnPayPrimePay
Rating5.0 / 54.6 / 5
Reviews43438
Starting price$40 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryPayroll SoftwarePayroll Software
Integrations10+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between OnPay and PrimePay

  • Pricing: OnPay starts at $40 /Month. PrimePay pricing is not publicly listed.
  • Free trial: OnPay offers a free trial; PrimePay does not.
  • Target audience: OnPay is built for Freelancers / Consultants and Large Enterprises, while PrimePay targets Large Enterprises and Medium Business.
  • User satisfaction: OnPay scores higher with a 5.0-star average.
  • Deployment: OnPay supports SaaS/Web/Cloud; PrimePay supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

OnPay vs PrimePay — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

OnPay - Payroll Software
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PrimePay - Payroll Software
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OnPay vs PrimePay: Biggest differences

Start here before you go deeper into features.

OnPay

Best for small businesses seeking simple, automated payroll with excellent support.

Choose if
  • You run a small business with 1-100 employees needing straightforward payroll processing.
  • You want to automate payroll calculations and tax filings to reduce errors and save time.
  • You value exceptional, responsive customer service and easy integration with accounting tools.
Consider alternatives if
  • You are a large enterprise requiring complex payroll customizations and advanced features.
  • You need an all-in-one HR platform including recruitment or performance management.

PrimePay

Best for small to mid-sized businesses needing simple, compliant payroll solutions.

Choose if
  • You need an intuitive, user-friendly payroll system with minimal technical expertise required
  • Your company values responsive and highly praised customer service support
  • You want integrated time and labor management combined with payroll to reduce errors
Consider alternatives if
  • Your organization requires dedicated account representatives for every user
  • You need highly advanced tax reporting and detailed transaction tracking features

OnPay: Best for small businesses seeking simple, automated payroll with excellent support. PrimePay: Best for small to mid-sized businesses needing simple, compliant payroll solutions.

Description

OnPay is an intuitive online payroll software designed to meet the needs of supervisors, managers, payroll specialists and people who manage pay for hourly or salaried staff. OnPay helps ... Read More about OnPay

PrimePay is payroll software that offers a full payroll for small and mid-sized businesses. It is designed to be simple and easy to use, while maintaining the requirements needed for a ... Read More about PrimePay

Entry Level Pricing

  • Starts from $40
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.4/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.96

(434)

4.57

(38)

Best Company Size

1-100 employeesSmall Business
10-50 employees51-500 employees
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Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

OnPay

  • OnPay simplifies payroll processing, saving hours each week by automating calculations and filings—so you can focus on running your business.
  • With a user-friendly interface and intuitive dashboards, your team can easily manage payroll, benefits, and taxes without needing extensive training.
  • OnPay integrates smoothly with popular accounting tools, improving efficiency and eliminating manual data entry.

PrimePay

  • Flexible Payroll & HR Services: Offers cloud-based payroll, HR, and benefits administration designed to meet the needs of growing U.S. businesses.
  • Compliance-Focused Automation: Simplifies ACA, COBRA, and tax compliance through automated workflows and dedicated support.
  • Integrated Time & Labor Management: Combines time tracking with payroll to reduce errors, improve accuracy, and simplify workforce management.
Best fit

Best fit

OnPay

  • 1-100 employees
  • Healthcare, SaaS, Consulting, Professional Services, Nonprofits, Financial Services, Marketing Agencies
  • HR Managers, Payroll Administrators, Office Managers, Finance Managers, Small Business Owners

PrimePay

  • 10–500 employees
  • Healthcare, professional services, retail, education, nonprofits, and franchise-based businesses
  • HR Managers, Payroll Administrators, Benefits Coordinators, Finance Officers, and Business Owners
Watchouts

Reasons buyers look elsewhere

OnPay

  • Users may explore alternatives if they require more advanced HR management features, such as extensive employee onboarding, robust benefit administration, or detailed performance tracking.
  • Companies seeking greater scalability might prefer alternatives that easily accommodate rapid growth, complex payroll structures, or increased employee counts without compromising system performance.
  • Businesses operating internationally or with global teams might consider alternatives offering broader international payroll support and compliance tools for multiple regions and currencies.

PrimePay

  • Businesses needing global payroll capabilities may seek providers with multinational compliance coverage.
  • Organizations looking for end-to-end talent management, such as recruiting or performance tools, may prefer full HCM suites.
  • Companies focused on rapid growth might opt for more scalable platforms with enterprise-grade customization.

Software Demo

Demo

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How do OnPay and PrimePay Compare on Features?

Total Features

13 Features

8 Features

Unique Features

No unique features

No unique features

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Compare OnPay and PrimePay on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $40
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      OnPay pricing

      Pricing information not available

      OnPay vs PrimePay: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      OnPay vs PrimePay Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      OnPay User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      379

      4

      2

      0

      1

      50

      5

      2

      1

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers overwhelmingly praise OnPay for its ease of use, automation capabilities, and excellent customer support, especially among small businesses and nonprofits.

      What buyers like

      • Ease of use
      • Automation of payroll and tax filings
      • Customer support quality

      Common complaints

      • Limited customization for complex payroll
      • Lack of broader HR features

      Buyer sentiment

      Overall positive sentiment highlights ease of use, responsive support, and comprehensive payroll features, tempered by occasional system glitches and support inconsistencies.

      What buyers like

      • Ease of use
      • Customer service
      • Comprehensive payroll and compliance

      Common complaints

      • System errors and glitches
      • Lack of dedicated account representatives

      Pros and Cons

      • Intuitive design that simplifies payroll tasks for supervisors and managers

      • Automates payroll calculations and tax filings, reducing time and errors

      • Robust integration with popular accounting tools to eliminate manual data entry

      • Limited customization options for complex payroll needs in larger companies

      • Focuses solely on payroll, lacking broader HR functionalities like recruitment

      • Excellent and responsive customer service with highly praised representatives

      • Intuitive and user-friendly interface requiring minimal technical expertise

      • Comprehensive payroll processing, tax filings, and reporting capabilities

      • Lack of dedicated account representatives for some users causing inefficiencies

      • Errors and frustrations related to updated features like cloud registration

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used OnPay or PrimePay? Tell buyers what actually differs.

      Integrations

      Integration with other apps

      No Integration information available.

      OnPay and PrimePay Customers

      Customers

      BlueBird

      BlueBird

      Cartecay

      Cartecay

      Evergreen

      Evergreen

      No Customers information available.

      Media and Screenshots

      Screenshots

      OnPay Dashboard

      7 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to OnPay and PrimePay in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, OnPay or PrimePay?
      OnPay edges out the other on user ratings (5.0 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do OnPay and PrimePay offer a free trial?
      OnPay offers a free trial. PrimePay does not.
      What is the starting price of OnPay vs PrimePay?
      OnPay starts at $40 /Month. PrimePay starts at Contact for pricing.
      What are the top alternatives to OnPay?
      Top alternatives to OnPay include Square Payroll, APS Payroll, Heartland Payroll, QuickBooks Payroll, Justworks.
      What are the top alternatives to PrimePay?
      Top alternatives to PrimePay include Fingercheck, SurePayroll, EPAY HCM, APS Payroll, Heartland Payroll.