Compare OneDesk vs Jira Service Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	OneDesk (2) Get Quote Get Quote	Jira Service Desk (269) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	OneDesk project management software is a solution that allows teams to safely collaborate and track the progress of any objective, whether personal or professional. With OneDesk you will be ... Read More	Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More
Entry Level Pricing	Starts from $12 , yearly	Starts from $10
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.8/10	Not Available
User Ratings	4.3 (34)	4.1 (1068)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	32 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	$12 , yearly	$10
Pricing Plans	Standard $14 /user/month Get Started Help desk & project management No.of User : 1 Includes: Show more + Premium $16 /user/month Get Started Help desk project management & professional services automation no.of users - 1 Show more + Enterprise $19 /user/month Get Started Includes everything from Premium plus: Unlimited Help Centers Custom SMTP/IMAP Show more +	Not Available
Pricing Page
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Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 34 reviews)	4.1 (based on 1068 reviews)
Rating Distribution	Excellent 2 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 133 Very Good 109 Good 21 Poor 5 Terible 1
Expert's Review generated by AI	OneDesk is a robust project management software designed to help teams collaborate and efficiently track progress across personal and professional projects. Its ability to provide visibility into ...Read more	No Expert ai Review available for the product
Pros and Cons	OneDesk allows teams to track the progress of both personal and professional objectives, offering visibility into past, present, and future project phases for better decision-making. The platform includes features like task tracking, update sharing, comments, and file attachments, enabling smooth collaboration and communication within teams. OneDesk provides detailed reporting tools that help teams analyze project progress, identify potential issues, and make data-driven decisions to keep projects on track. By offering insights into all stages of a project, OneDesk allows teams to anticipate and address issues before they arise, helping ensure smoother project execution. OneDesk may not offer the level of customization some teams need for highly specialized workflows or specific project needs. The abundance of features might overwhelm smaller teams or those looking for a more streamlined, simpler project management tool.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	No Customers information available.	Domino's Airbnb Square

Media and Screenshots

Screenshots	5 Screenshots	5 Screenshots
Videos	4 Videos	1 Videos

Alternatives

Alternatives	Quickbase 4.2 Smartsheet 4.1 ClickUp 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both OneDesk and Jira Service Desk offer a Free Trial.

OneDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for OneDesk Starts at $12/user/month when yearly whereas for Jira Service Desk Starts at $10One-Time Payment.

Some top alternatives to OneDesk includes Quickbase , Smartsheet, ClickUp, Freshbooks, Jira, Wrike, TeamGantt, Zoho Projects, Teamwork, ProjectManager.com, Backlog, Worksuite, Quick Base, Resource Guru, Jira Service Desk, HelpDesk, HESK, Height and Scopedesk.

Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare OneDesk vs Jira Service Desk

OneDesk

Jira Service Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure