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Compare NinjaOne (NinjaRMM) vs PagerDuty

Overview

Description

NinjaOne (previously known as NinjaRMM) is a powerful, easy-to-use RMM software solution that makes IT management simple. With over 10,000 customers globally and consistently top-rated ... Read More

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $10
Free Trial Availability
Spotsaas Score

Not Available

9.8/10

User Ratings
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Software Demo

Demo

Features

Total Features

43 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $10
          Pricing Plans
          • Not Available
          • Starter

            • Unlimited domestic phone / SMS notifications

            • Unlimited API calls

            • No maintenance windows ever

          • Team

            • Includes Starter Plan features, plus

            • Unlimited global phone / SMS notifications

            • 350+ out of the box integrations

            Show more +

          • Business

            • Includes Team Plan features, plus

            • SSO and advanced permissions

            • Advanced ITSM Integrations

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          850

          Very Good

          108

          Good

          5

          Poor

          0

          Terible

          4

          Excellent

          203

          Very Good

          54

          Good

          1

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and ...Read more

          PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with ...Read more

          Pros and Cons
          • Streamlines fleet management and automates tasks effectively, improving efficiency.

          • User-friendly dashboard with clear overview and advanced automation capabilities.

          • Excellent customer support and continuous improvement with added features.

          • Centralizes various IT management functions in one platform, enhancing productivity.

          • Learning curve for comprehensive features may be challenging initially.

          • Inadequate support for Linux resources, hindering full range of services.

          • Efficient real-time alerting system that ensures timely responses and resolution of incidents.

          • User-friendly interface with intuitive design, making it easy to navigate and use.

          • Seamless integration with a variety of applications, enabling better automation and workflow enhancement.

          • Reliable on-call scheduling feature for continuous coverage and quick overrides when needed.

          • Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently.

          • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          SiriusXM

          SiriusXM

          Nissan

          Nissan

          Time

          Time

          Vodafone

          Vodafone

          Global Staffing Company

          Global Staffing Company

          OVO Energy Powers Digital Transformation

          OVO Energy Powers Digital Transformation

          Media and Screenshots

          Screenshots
          Alerts

          4 Screenshots

          Cut down on noise

          5 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both NinjaOne (NinjaRMM) and PagerDuty offer a Free Trial.

          NinjaOne (NinjaRMM) is designed for Large Enterprises, Medium Business and Small Business.

          PagerDuty is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of PagerDuty begins at $10, while pricing details for NinjaOne (NinjaRMM) are unavailable.

          Some top alternatives to NinjaOne (NinjaRMM) includes Atera, SuperOps RMM, ManageEngine, SolarWinds RMM, Naverisk RMM & PSA, Studio Ninja, Panorama9, SolarWinds N-central, Pulseway, Datto RMM and ITarian RMM.

          Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud, AlertOps, Splunk On-Call, Splunk Enterprise, ServiceNow Customer Service Management, Zenduty and StatusCast Incident Management.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].