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NinjaChat by 500apps vs 13chats vs ZoomInfo Chat Comparison

Last updated:

NinjaChat by 500apps

5.0(1 reviews)

Starting at $9.99 /Month

  • Large Enterprises
  • Medium Business

NinjaChat by 500apps is an effective live chat monitoring software designed to enhance customer engagement. The software offers a variety of advanced features such as real-time dashboard, file sharing, and customizable t…

13chats

4.5(4 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

NinjaChat by 500apps leads on user satisfaction with a 5.0-star rating across 1 reviews.

NinjaChat by 500apps vs 13chats vs ZoomInfo Chat — at a glance

FeatureNinjaChat by 500apps13chatsZoomInfo Chat
Rating5.0 / 54.5 / 5
Reviews14
Starting price$9.99 /Month$13 /MonthContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobalUS

Key differences between NinjaChat by 500apps and 13chats

  • Pricing: NinjaChat by 500apps starts at $9.99 /Month, while 13chats starts at $13 /Month.
  • User satisfaction: NinjaChat by 500apps scores higher with a 5.0-star average.
  • Deployment: NinjaChat by 500apps supports SaaS/Web/Cloud; 13chats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare NinjaChat by 500apps vs 13chats vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

NinjaChat by 500apps - Live Chat Software
Talk to an expert
Talk to an expert
13chats - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

NinjaChat by 500apps

Best for

Large Enterprises, Medium Business, Small Business

13chats

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

NinjaChat by 500apps typically suits Large Enterprises and Medium Business. 13chats tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

NinjaChat by 500apps is an effective live chat monitoring software designed to enhance customer engagement. The software offers a variety of advanced features such as real-time dashboard, ... Read More about NinjaChat by 500apps

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying ... Read More about 13chats

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $9.99 , Billed Yearly
  • Starts from $13
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.3/10

8.4/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.5

(4)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

NinjaChat by 500apps has not given any software demo yet

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How do NinjaChat by 500apps, 13chats and ZoomInfo Chat Compare on Features?

Total Features

7 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare NinjaChat by 500apps, 13chats and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $9.99 , Billed Yearly
        • $13
        • Not Available

        Pricing Plans

        • Free

          • 5 Departments

          • 1000 Chats - Each Department

        • Infinity

          • 37+ apps

          • No Feature Caps

          • Collaboration

          Show more +

        • BYOS

          • 37+ apps

          • Your Server

          • Highest Compliance

          Show more +

        • Not Available
        • Not Available

        Pricing Page

        NinjaChat by 500apps pricing
        13chats pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        NinjaChat by 500apps vs 13chats User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        1

        0

        0

        0

        0

        4

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.

        What buyers like

        • Real-time monitoring
        • Customizable themes
        • Multi-language support

        Common complaints

        • Limited advanced features
        • May require training
        • Not suitable for non-customer-facing teams

        Buyer sentiment

        Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.

        What buyers like

        • Behavior-driven widgets
        • Chat history access
        • Mobile app availability

        Common complaints

        • Limited advanced analytics
        • Customization options may be basic
        • Not suitable for large teams

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Real-time monitoring helps improve agent performance.

        • Customizable themes allow for brand consistency.

        • Limited advanced features may not meet all needs.

        • Training may be required for optimal use.

        • Behavior-driven widgets enhance customer engagement.

        • Mobile app allows for on-the-go management.

        • Visual chatbot constructor simplifies FAQ responses.

        • Advanced analytics may be lacking.

        • Customization options could be limited.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        Marble

        Marble

        Puramida

        Puramida

        Volt

        Volt

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, NinjaChat by 500apps or 13chats?
        NinjaChat by 500apps edges out the other on user ratings (5.0 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do NinjaChat by 500apps and 13chats offer a free trial?
        Neither NinjaChat by 500apps nor 13chats currently lists a free trial.
        What is the starting price of NinjaChat by 500apps vs 13chats?
        NinjaChat by 500apps starts at $9.99 /Month. 13chats starts at $13 /Month.
        What are the top alternatives to NinjaChat by 500apps?
        Top alternatives to NinjaChat by 500apps include ZoomInfo Chat, LiveChat, Crisp, Zendesk Chat, NinChat.
        What are the top alternatives to 13chats?
        Top alternatives to 13chats include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat.

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