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Compare Moon Invoice vs SherpaDesk vs Zendesk Support vs Zoho Desk

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Overview

Description

Moon is SaaS software to create, send and receive invoices. It covers sales and services, online payment collection, accounting and statistics. It works with any currency, and integrates ... Read More

SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More

Entry Level Pricing
  • Starts from $5.47 , yearly
  • Starts from $9
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.2/10

8.9/10

User Ratings

4.5

(34)
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Software Demo

Demo

Features

Total Features

37 Features

39 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $5.47 , yearly
          • $9
          Pricing Plans
          • Bronze

            $7.99

            /month

            • Single Business

            • 25 Active Clients

            • Unlimited Invoices & Estimates

            Show more +

          • Silver

            $9.99

            /month

            • Includes everything in Bronze +

            • Single Business, Multiple Users

            • Unlimited Active Clients

            Show more +

          • Gold

            $14.99

            /month

            • Includes everything in Silver +

            • Multiple Business, Multiple Users

            • Add Multiple Bank and Credit Card Accounts

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          74

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          19

          Very Good

          7

          Good

          2

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          The product, Moon Invoice Maker, has earned consistent praise from its users for being a versatile and dependable solution for invoicing needs. One of its standout strengths lies in its extensive ...Read more

          SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more

          Pros and Cons
          • Simplifies invoicing with professional templates and designs, enhancing client satisfaction.

          • Offers a wide range of templates (up to 66), allowing customization and flexibility.

          • Supports multiple payment methods, including Apple Pay, ensuring convenience for both users and clients.

          • Seamlessly manages multi-company setups and multi-user access, catering to complex business needs.

          • Some users may find the abundance of features overwhelming without proper guidance.

          • Navigation and understanding of advanced options may require more detailed explanations or tutorials for beginners.

          • SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency.

          • The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff.

          • SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing.

          • The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person.

          • SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs.

          • As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Good Integrations

          Good Integrations

          Ray Music

          Ray Music

          Elements in Webdesign

          Elements in Webdesign

          No Customers information available.

          Media and Screenshots

          Screenshots
          Moon Invoice media

          5 Screenshots

          Tickets

          1 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Moon Invoice and SherpaDesk offer a Free Trial.

          Moon Invoice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Moon Invoice Starts at $5.47/month when yearly whereas for SherpaDesk Starts at $9per Tech.

          Some top alternatives to Moon Invoice includes Invoice Ninja, Invoiced, Invoicely, Invoicebus, Simple Invoices, Billin, InvoiceApp, Refrens Invoice and Billogram.

          Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].