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monday sales CRM by monday.com vs Zoho ContactManager vs Bigin by Zoho CRM Comparison

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monday sales CRM by monday.com

4.6(10 reviews)

Starting at $12 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on spreadsheets and lists to manage the…

Zoho ContactManager

4.2(48 reviews)

Starting at $12.50 /Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Zoho ContactManager is a simple and effective solution for managing email contacts, phone numbers, notes and tasks all from a single central location. Manage Contacts in Bulk with an intuitive drag-and-drop User Interfac…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

monday sales CRM by monday.com leads on user satisfaction with a 4.6-star rating across 10 reviews.

monday sales CRM by monday.com vs Zoho ContactManager vs Bigin by Zoho CRM — at a glance

Featuremonday sales CRM by monday.comZoho ContactManagerBigin by Zoho CRM
Rating4.6 / 54.2 / 54.6 / 5
Reviews1048243
Starting price$12 /user/month$12.50 /Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2GDPR
Data residencyGlobalGlobalGlobal

Key differences between monday sales CRM by monday.com and Zoho ContactManager

  • Pricing: monday sales CRM by monday.com starts at $12 /user/month, while Zoho ContactManager starts at $12.50 /Month.
  • Target audience: monday sales CRM by monday.com is built for Large Enterprises and Medium Business, while Zoho ContactManager targets Freelancers / Consultants and Medium Business.
  • User satisfaction: monday sales CRM by monday.com scores higher with a 4.6-star average.
  • Deployment: monday sales CRM by monday.com supports SaaS/Web/Cloud; Zoho ContactManager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare monday sales CRM by monday.com vs Zoho ContactManager vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Zoho ContactManager - Contact Management Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

monday sales CRM by monday.com

Best for

Large Enterprises, Medium Business, Small Business

Zoho ContactManager

Best for small to medium businesses needing affordable, integrated contact and CRM management.

Choose if
  • You are a small business or freelancer needing centralized contact management with CRM features.
  • Your team values a simple, streamlined interface to track client interactions and communications.
  • You want an affordable solution that integrates contact management and basic CRM capabilities.
Consider alternatives if
  • You represent a large enterprise requiring advanced customization, scalability, and extensive reporting.
  • Your workflows demand high performance with fast load times and highly accurate data handling.

Bigin by Zoho CRM

Best for

Small Business

monday sales CRM by monday.com typically suits Large Enterprises and Medium Business. Zoho ContactManager tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on ... Read More about monday sales CRM by monday.com

Zoho ContactManager is a simple and effective solution for managing email contacts, phone numbers, notes and tasks all from a single central location. Manage Contacts in Bulk with an ... Read More about Zoho ContactManager

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $12 , yearly
  • Starts from $12.50
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

8.3/10

9.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.6

(10)

4.23

(48)

Best Company Size

50-500 employees.
1-50 employees51-200 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

monday sales CRM by monday.com

  • Organized Sales Processes: With monday sales CRM, you'll manage your sales pipeline more effectively. It lets you track leads, opportunities, and customer interactions, so no potential sale gets missed.
  • Customizable Workflows: You can design the platform to fit your team's unique needs. Whether you're in sales management or administration, monday.com lets you create workflows that reflect your specific sales processes, making it easier for everyone to stay aligned and focused.
  • Real-Time Collaboration: Build smooth communication within your team. The platform's collaborative features provide instant updates and feedback, so you stay aligned with your colleagues and can respond quickly to client needs.
Best fit

Best fit

monday sales CRM by monday.com

  • 50-500 employees.
  • Industries: Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
  • Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
Watchouts

Reasons buyers look elsewhere

monday sales CRM by monday.com

  • Users may seek alternatives if they find monday sales CRM lacking in specific features or customization options that better fit their unique sales processes and workflows.
  • Some businesses might prefer more advanced analytics and reporting tools that offer deeper insights into their sales performance, which could be limited in monday.com's offerings.
  • Companies with strict budget constraints may look for more cost-effective CRM solutions that still provide essential functionalities without the additional costs associated with monday.com.

Software Demo

Demo

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How do monday sales CRM by monday.com, Zoho ContactManager and Bigin by Zoho CRM Compare on Features?

Total Features

7 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare monday sales CRM by monday.com, Zoho ContactManager and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $12 , yearly
        • $12.50
        • $7 , Billed Yearly

        Pricing Plans

        • Basic CRM

          $15

          /user/month

          • Unlimited customizable pipelines

          • Unlimited contacts

          • Unlimited boards

          Show more +

        • Standard CRM

          $20

          /user/month

          • Advanced account, contact, & deal management

          • 2-way email integration with Gmail and Outlook

          • Activity management

          Show more +

        • Pro CRM

          $33

          /user/month

          • Sales forecasting

          • Email tracking & automations

          • Google Calendar sync

          Show more +

        • Browse all pricing plans
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        monday sales CRM by monday.com pricing
        Zoho ContactManager pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        monday sales CRM by monday.com vs Zoho ContactManager User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        12

        8

        0

        0

        0

        22

        33

        3

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 20 reviews, with consistently positive feedback.

        What buyers like

        • Drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.
        • High-quality graphic design and organized color schemes, enhancing visual appeal and usability.
        • Efficient task management through features like assigning tasks, monitoring progress, and organizing boards.

        Common complaints

        • Initial learning curve for some users due to feature depth and customization options.
        • Lack of functionality for creating subtasks, limiting advanced task breakdowns compared to competitors like Asana.
        • Some features may feel incomplete, such as no dedicated support for personal use outside organizational needs.

        Buyer sentiment

        Users generally appreciate the tool's ease of use, affordability, and productivity benefits, though some desire better customization and performance improvements.

        What buyers like

        • Ease of use
        • Affordability
        • Integration capabilities

        Common complaints

        • Setup complexity
        • Performance issues

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Intuitive drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.

        • High-quality graphic design and organized color schemes, enhancing visual appeal and usability.

        • Efficient task management through features like assigning tasks, monitoring progress, and organizing boards.

        • Initial learning curve for some users due to feature depth and customization options.

        • Lack of functionality for creating subtasks, limiting advanced task breakdowns compared to competitors like Asana.

        • User-friendly and streamlined interface that enhances productivity

        • Affordable pricing with robust features and easy integration

        • Centralized contact management improving organizational efficiency

        • Initial setup can be overwhelming due to many features and suites

        • User interface lacks distinctiveness and could be more integrated

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used monday sales CRM by monday.com, Zoho ContactManager, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Adobe

        Adobe

        NBC

        NBC

        Coca-Cola

        Coca-Cola

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Customize board with columns screenshot

        3 Screenshots

        Zoho ContactManager Demo - Track deals and tasks.

        8 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, monday sales CRM by monday.com or Zoho ContactManager?
        monday sales CRM by monday.com edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do monday sales CRM by monday.com and Zoho ContactManager offer a free trial?
        Yes, both monday sales CRM by monday.com and Zoho ContactManager offer a free trial.
        What is the starting price of monday sales CRM by monday.com vs Zoho ContactManager?
        monday sales CRM by monday.com starts at $12 /user/month. Zoho ContactManager starts at $12.50 /Month.
        What are the top alternatives to monday sales CRM by monday.com?
        Top alternatives to monday sales CRM by monday.com include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud).
        What are the top alternatives to Zoho ContactManager?
        Top alternatives to Zoho ContactManager include Bigin by Zoho CRM, Zoho One, Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud), Zoho CRM Plus.