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LiveVox vs MyDoctorCalls Comparison

Last updated:

LiveVox

4.4(54 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our solution also incorporates adv…

MyDoctorCalls

Starting at $99 /Month

  • Individuals
  • Large Enterprises

Introducing MyDoctorCalls - the ultimate call tracking solution for doctors and their practices. This powerful web-based application allows you to monitor and record all incoming calls, giving you valuable insights into…

LiveVox leads on user satisfaction with a 4.4-star rating across 54 reviews.

LiveVox vs MyDoctorCalls — at a glance

FeatureLiveVoxMyDoctorCalls
Rating4.4 / 5
Reviews54
Starting priceContact for pricing$99 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryContact Center Operations SoftwareContact Center Operations Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - iOS
API
Support modesOnlineOnline
CertificationsSOC 2HIPAA
Data residencyGlobalUS

Key differences between LiveVox and MyDoctorCalls

  • Pricing: MyDoctorCalls starts at $99 /Month. LiveVox pricing is not publicly listed.
  • Target audience: LiveVox is built for Large Enterprises and Medium Business, while MyDoctorCalls targets Individuals and Large Enterprises.
  • Deployment: LiveVox supports SaaS/Web/Cloud, Mobile - iOS; MyDoctorCalls supports SaaS/Web/Cloud, Mobile - iOS.

LiveVox vs MyDoctorCalls — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LiveVox - Contact Center Operations Software
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MyDoctorCalls - Contact Center Operations Software
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Talk to an expert

Free PDF comparison

Download this LiveVox vs MyDoctorCalls comparison

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Biggest differences

Start here before you go deeper into features.

LiveVox

Best for

Large Enterprises, Medium Business, Small Business

MyDoctorCalls

Best for

Individuals, Large Enterprises, Medium Business

LiveVox typically suits Large Enterprises and Medium Business. MyDoctorCalls tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More about LiveVox

Introducing MyDoctorCalls - the ultimate call tracking solution for doctors and their practices. This powerful web-based application allows you to monitor and record all incoming calls, ... Read More about MyDoctorCalls

Entry Level Pricing

  • Not Available
  • Starts from $99

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.38

(54)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

MyDoctorCalls has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do LiveVox and MyDoctorCalls Compare on Features?

Total Features

4 Features

2 Features

Unique Features

No unique features

No unique features

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Compare LiveVox and MyDoctorCalls on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $99

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      MyDoctorCalls pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      LiveVox User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      42

      28

      4

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 74 reviews, with strong overall satisfaction.

      What buyers like

      • Almost fully automated with daily job builds and ongoing platform improvements.
      • Integrates all communication channels in one platform.
      • Offers omni-channel telephony for contact center operations.

      Common complaints

      • Some users need faster support turnaround for completing custom requests.
      • Limited marketplace selection restricts access to advanced integrations.

      What buyers like

      • Web-based application
      • Monitors incoming calls
      • Local and toll-free tracking

      Common complaints

      • Limited to healthcare sector
      • May require training for staff
      • Not suitable for non-medical practices

      Pros and Cons

      • Supports high interaction volumes

      • Strong compliance features

      • Comprehensive omnichannel support

      • May be complex for new users

      • Training may be necessary

      • Tailored specifically for healthcare providers.

      • Enhances patient satisfaction through better call management.

      • Local tracking lines improve marketing efforts.

      • Limited to healthcare applications.

      • May require staff training for effective use.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used LiveVox or MyDoctorCalls? Tell buyers what actually differs.

      List of Customers

      Customers

      Paypal

      Paypal

      Patelco

      Patelco

      BECU

      BECU

      No Customers information available.

      Media and Screenshots

      Screenshots

      Next Generation Contact Platform

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to LiveVox and MyDoctorCalls in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, LiveVox or MyDoctorCalls?
      LiveVox edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do LiveVox and MyDoctorCalls offer a free trial?
      Neither LiveVox nor MyDoctorCalls currently lists a free trial.
      What is the starting price of LiveVox vs MyDoctorCalls?
      LiveVox starts at Contact for pricing. MyDoctorCalls starts at $99 /Month.
      What are the top alternatives to LiveVox?
      Top alternatives to LiveVox include Novanet Cloud Contact Center, Call Center Studio, NICE inContact CXone, Dialpad Contact Center, VCC Live.
      What are the top alternatives to MyDoctorCalls?
      Top alternatives to MyDoctorCalls include Calltracks, CallView 360, TeleCapture, Call Tracker, Caller Insight.