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LiveChat vs Chaskiq vs ZoomInfo Chat Comparison

Last updated:

LiveChat

4.4(2,017 reviews)

Starting at $16 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, includ…

Chaskiq

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Chaskiq is a conversion-focused marketing software that converts strangers into leads while ensuring data ownership. This user-friendly tool supports live chat, automated replies, team availability, and average response…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

LiveChat leads on user satisfaction with a 4.4-star rating across 2,017 reviews.

LiveChat vs Chaskiq vs ZoomInfo Chat — at a glance

FeatureLiveChatChaskiqZoomInfo Chat
Rating4.4 / 5
Reviews2,017
Starting price$16 /User/MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2SOC 2
Data residencyGlobalUSUS

Key differences between LiveChat and Chaskiq

  • Pricing: LiveChat starts at $16 /User/Month. Chaskiq pricing is not publicly listed.
  • Free trial: LiveChat offers a free trial; Chaskiq does not.
  • Deployment: LiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Chaskiq supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Compare LiveChat vs Chaskiq vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LiveChat - Live Chat Software
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Chaskiq - Live Chat Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

LiveChat

Best for small to medium businesses needing integrated real-time customer chat support.

Choose if
  • You want seamless integration with marketing and messaging platforms like Facebook and Mailchimp.
  • Your team requires real-time customer message monitoring to manage peak support hours efficiently.
  • You need a collaborative ticketing system to track and resolve customer queries effectively.
Consider alternatives if
  • Your company requires a large number of simultaneous active chat accounts for high traffic.
  • You need highly customizable sales tracking and event analytics without investing in complex setup.

Chaskiq

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

LiveChat typically suits Large Enterprises and Medium Business. Chaskiq tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More about LiveChat

Chaskiq is a conversion-focused marketing software that converts strangers into leads while ensuring data ownership. This user-friendly tool supports live chat, automated replies, team ... Read More about Chaskiq

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $16 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.3/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Chaskiq has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do LiveChat, Chaskiq and ZoomInfo Chat Compare on Features?

Total Features

8 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare LiveChat, Chaskiq and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $16 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • Starter

          • 60-day chat history

          • Basic widget customization

          • Ticketing system

          Show more +

        • Team

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Business

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        LiveChat pricing

        Pricing information not available

        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        LiveChat vs Chaskiq User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        525

        192

        46

        8

        20

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights LiveChat's integration capabilities and real-time support features, tempered by concerns over account limits and setup complexity.

        What buyers like

        • Integration capabilities
        • Real-time customer overview
        • Ticketing system for collaboration

        Common complaints

        • Limited active accounts
        • Learning curve and setup complexity

        What buyers like

        • Conversion-focused marketing
        • Data ownership
        • Customizable rules

        Common complaints

        • Limited advanced features
        • May require technical setup
        • Basic analytics

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Strong integration capabilities with third-party tools like Facebook, Google Analytics, and Mailchimp

        • Real-time customer message overview enabling efficient task assignment during peak hours

        • Effective ticketing system for collaborative customer support and query tracking

        • Limited number of active accounts restricts flexibility during high volume periods

        • Steep learning curve requiring time and effort to master

        • Emphasizes data ownership for users

        • Customizable features for tailored experiences

        • User-friendly interface for easy navigation

        • Limited advanced features may not suffice

        • Technical setup may be needed

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        All customers

        7 Screenshots

        Chaskiq : Contact Profile screenshot

        4 Screenshots

        Videos

        video-0

        3 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, LiveChat or Chaskiq?
        LiveChat edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do LiveChat and Chaskiq offer a free trial?
        LiveChat offers a free trial. Chaskiq does not.
        What is the starting price of LiveChat vs Chaskiq?
        LiveChat starts at $16 /User/Month. Chaskiq starts at Contact for pricing.
        What are the top alternatives to LiveChat?
        Top alternatives to LiveChat include ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage.
        What are the top alternatives to Chaskiq?
        Top alternatives to Chaskiq include ZoomInfo Chat, LiveChat, Crisp, DeskMoz, MyLiveChat.

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