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LiveAgent vs Salesforce Chat vs ZoomInfo Chat - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Salesforce Chat is designed to make it easy to instantly engage customers. With powerful, personalized live chat tools, businesses can provide multilingual customer support around the globe ... Read More

Entry Level Pricing

  • Starts from $15
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

9.8/10

7.5/10

User Ratings

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Software Demo

Demo

Salesforce Chat has not given any software demo yet

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How do LiveAgent, Salesforce Chat and ZoomInfo Chat Compare on Features?

Total Features

25 Features

5 Features

Unique Features

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      What Do LiveAgent, Salesforce Chat and ZoomInfo Chat Cost?

      Pricing Option

          Starting From

          • $15
          • Not Available

          Pricing Plans

          • Not Available
          • Not Available

          Pricing Page

          liveagent pricing

          Pricing information not available

          Other Details

          Organization Types supported

          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
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          LiveAgent vs Salesforce Chat User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          No reviews available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          LiveAgent_customers_0

          LiveAgent_customers_0

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_2

          LiveAgent_customers_2

          No Customers information available.

          Media and Screenshots

          Screenshots

          Inside of Tickets

          14 Screenshots

          No screenshots available.

          Videos

          video-0

          5 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          LiveAgent offers Free Trial, but Salesforce Chat does not.

          LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Salesforce Chat is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of LiveAgent begins at $15/User/Month, while pricing details for Salesforce Chat are unavailable.

          Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

          Some top alternatives to Salesforce Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zoho SalesIQ, Smartchat, ChatFlow247, Freshchat, Let's Connect and Sitelip.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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