NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

LinkedChat vs Crisp vs ZoomInfo Chat Comparison

Last updated:

LinkedChat

4.3(49 reviews)

Starting at $9 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

LinkedChat is a must-have tool for any SaaS business. Providing a seamless customer experience has never been easier with this platform. Directly chat with customers through popular communication channels like Slack, Hip…

Crisp

4.3(144 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the abi…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

LinkedChat vs Crisp vs ZoomInfo Chat — at a glance

FeatureLinkedChatCrispZoomInfo Chat
Rating4.3 / 54.3 / 5
Reviews49144
Starting price$9 /Month$25 /User/MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSUSUS

Key differences between LinkedChat and Crisp

  • Pricing: LinkedChat starts at $9 /Month, while Crisp starts at $25 /User/Month.
  • Target audience: LinkedChat is built for Large Enterprises and Medium Business, while Crisp targets Individuals and Freelancers / Consultants.
  • Deployment: LinkedChat supports SaaS/Web/Cloud; Crisp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare LinkedChat vs Crisp vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LinkedChat - Live Chat Software
Talk to an expert
Talk to an expert
Crisp - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

LinkedChat

Best for

Large Enterprises, Medium Business, Small Business

Crisp

Best live chat for SMBs needing easy, feature-rich customer support.

Choose if
  • You run a small to medium business with 1-500 employees.
  • You want a simple, intuitive interface with multi-channel communication.
  • You value unique features like Magic Browse for visual customer insights.
Consider alternatives if
  • Your enterprise requires extensive chatbox visual customization options.
  • You need advanced email marketing tools such as A/B testing and scheduling.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

LinkedChat typically suits Large Enterprises and Medium Business. Crisp tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

LinkedChat is a must-have tool for any SaaS business. Providing a seamless customer experience has never been easier with this platform. Directly chat with customers through popular ... Read More about LinkedChat

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More about Crisp

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $9 , Billed Yearly
  • Starts from $25
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

7.7/10

9.7/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.3

(49)

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

LinkedChat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do LinkedChat, Crisp and ZoomInfo Chat Compare on Features?

Total Features

4 Features

10 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare LinkedChat, Crisp and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $9 , Billed Yearly
        • $25
        • Not Available

        Pricing Plans

        • Startup

          • Unlimited operators

          • 1 live chat widget

          • Unlimited bandwidth

          Show more +

        • Business

          • Unlimited operators

          • 2 live chat widgets

          • Unlimited bandwidth

          Show more +

        • Enterprise

          • Unlimited operators

          • 5 live chat widgets

          • Unlimited bandwidth

          Show more +

        • Not Available
        • Not Available

        Pricing Page

        LinkedChat pricing
        Crisp pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        LinkedChat vs Crisp User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        29

        11

        4

        1

        1

        106

        10

        2

        4

        18

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 46 reviews, with strong overall satisfaction.

        What buyers like

        • Seamless customer experience
        • Multiple channel support
        • No additional software needed

        Common complaints

        • Limited analytics features
        • Basic customization options
        • May not suit all industries

        Buyer sentiment

        Overall positive sentiment highlights ease of use, strong customer support, and rich feature set, tempered by some navigation and customization limitations.

        What buyers like

        • Ease of use
        • Customer support responsiveness
        • Feature richness and integrations

        Common complaints

        • Navigation complexity
        • Limited customization options

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • No additional software simplifies setup.

        • Quick onboarding allows for immediate use.

        • Supports multiple channels for diverse communication.

        • Limited analytics may hinder performance tracking.

        • Customization options may not meet all needs.

        • Responsive and helpful customer support team

        • Rich features with seamless integration and continuous updates

        • Easy to use with an intuitive interface across multiple communication channels

        • Navigation complexities due to multiple options

        • Limited visual customization of chatbox elements

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        Rakuten

        Rakuten

        Mailjet

        Mailjet

        Airfrance

        Airfrance

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        2 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, LinkedChat or Crisp?
        LinkedChat and Crisp are closely matched with equal user ratings of 4.3. The right choice depends on your team size, budget, and specific Live Chat Software needs.
        Do LinkedChat and Crisp offer a free trial?
        Yes, both LinkedChat and Crisp offer a free trial.
        What is the starting price of LinkedChat vs Crisp?
        LinkedChat starts at $9 /Month. Crisp starts at $25 /User/Month.
        What are the top alternatives to LinkedChat?
        Top alternatives to LinkedChat include ZoomInfo Chat, LiveChat, ProProfs Chat, Crisp, LiveEngage.
        What are the top alternatives to Crisp?
        Top alternatives to Crisp include ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.