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Koncert vs IntelliDialer vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

Koncert

4.6(219 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing Koncert, the ultimate solution for B2B sales teams looking to crush their quotas and increase their sales by up to 800%. This cloud-based phone dialer makes reaching prospects at scale effortless with its mul…

IntelliDialer

3.0(8 reviews)

Starting at $49 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

IntelliDialer is a powerful sales software that accelerates the sales process. It enhances speed, accuracy and predictability of sales operations with its seamless integration of data between two systems. Its real-time s…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

Koncert leads on user satisfaction with a 4.6-star rating across 219 reviews.

Koncert vs IntelliDialer vs Bigin by Zoho CRM vs Creatio CRM — at a glance

FeatureKoncertIntelliDialerBigin by Zoho CRMCreatio CRM
Rating4.6 / 53.0 / 54.6 / 5
Reviews2198243
Starting priceContact for pricing$49 /User/Month$7 /User/Month$40 /user/month
Free trial No Yes Yes No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall BusinessLarge Enterprises, Medium Business
CategorySales Engagement SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations5+ apps
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobalUnited States, United Kingdom, Australia, European Union

Key differences between Koncert and IntelliDialer

  • Pricing: IntelliDialer starts at $49 /User/Month. Koncert pricing is not publicly listed.
  • Free trial: IntelliDialer offers a free trial; Koncert does not.
  • User satisfaction: Koncert scores higher with a 4.6-star average.
  • Deployment: Koncert supports SaaS/Web/Cloud; IntelliDialer supports SaaS/Web/Cloud.

Compare Koncert vs IntelliDialer vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Sales Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Koncert - Sales Engagement Software
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IntelliDialer - CRM Software
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Talk to an expert

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Koncert, IntelliDialer, Bigin by Zoho CRM vs Creatio CRM: Biggest differences

Start here before you go deeper into features.

Koncert

Best for B2B sales teams needing AI-powered high-volume calling and CRM integration.

Choose if
  • You want to boost sales productivity with AI-driven automated dialing.
  • Your team requires seamless, real-time syncing with CRM systems.
  • You need a flexible, multi-channel engagement platform for inside sales.
Consider alternatives if
  • Your sales outreach demands highly customizable email templates and integrations.
  • You have simple or low-volume sales workflows that don’t justify complex setup.

IntelliDialer

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

Koncert typically suits Large Enterprises and Medium Business. IntelliDialer tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Koncert, the ultimate solution for B2B sales teams looking to crush their quotas and increase their sales by up to 800%. This cloud-based phone dialer makes reaching prospects ... Read More about Koncert

IntelliDialer is a powerful sales software that accelerates the sales process. It enhances speed, accuracy and predictability of sales operations with its seamless integration of data ... Read More about IntelliDialer

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Not Available
  • Starts from $49
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.7/10

8.2/10

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.63

(219)

Best Company Size

Medium BusinessLarge Enterprises
50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Koncert

No key benefits available yet.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

Koncert

No best-fit guidance available yet.

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

Koncert

No alternatives guidance available yet.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

No software demo available

IntelliDialer has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

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How do Koncert, IntelliDialer, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

13 Features

6 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Koncert, IntelliDialer, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • Not Available
          • $49
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Not Available
          • Not Available
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          Pricing information not available

          IntelliDialer pricing
          Bigin by Zoho CRM pricingCreatio CRM pricing

          Koncert, IntelliDialer, Bigin by Zoho CRM vs Creatio CRM: Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Not Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Koncert, IntelliDialer, Bigin by Zoho CRM vs Creatio CRM Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          HIPAA

          GDPR

          ISO 27001

          Data Residency

          🇺🇸 US

          Koncert vs IntelliDialer vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          3

          (based on 8 reviews)

          No reviews available for the product

          Rating Distribution

          218

          45

          5

          0

          1

          0

          0

          0

          0

          0

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall positive sentiment highlighting productivity gains and strong customer support, tempered by some technical issues and a learning curve.

          What buyers like

          • Ease of use
          • Integration with CRM systems
          • Customer support responsiveness

          Common complaints

          • Technical issues and network latency
          • Limited feature customization

          Buyer sentiment

          Buyer sentiment is mixed across 8 reviews, so it is worth reviewing the tradeoffs closely.

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • Streamlined calling processes that boost productivity and increase connections

          • Efficient AI dialers enabling high volume calls and more booked meetings

          • Easy integration with CRM systems improving workflow efficiency

          • Occasional network latency and minor bugs affecting user experience

          • Limited customization of email variables and integrations

          No pros or cons available for this product

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Koncert, IntelliDialer, Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          Koncert, IntelliDialer, Bigin by Zoho CRM and Creatio CRM Customers

          Customers

          7Figure Automation

          7Figure Automation

          Allied Contact Management

          Allied Contact Management

          AVOMA

          AVOMA

          No Customers information available.

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          Flow Dialer

          2 Screenshots

          Intellidialer C2D

          1 Screenshots

          Videos

          video-0

          5 Videos

          No videos available.

          Alternatives to Koncert, IntelliDialer, Bigin by Zoho CRM, Creatio CRM

          Expand your comparison

          Add another option to compare side by side

          Search by product name to compare pricing, fit, and buyer feedback in one view.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Koncert or IntelliDialer?
          Koncert edges out the other on user ratings (4.6 vs 3.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Koncert and IntelliDialer offer a free trial?
          IntelliDialer offers a free trial. Koncert does not.
          What is the starting price of Koncert vs IntelliDialer?
          Koncert starts at Contact for pricing. IntelliDialer starts at $49 /User/Month.
          What are the top alternatives to Koncert?
          Top alternatives to Koncert include AroundDeal, ZoomInfo Engage, Truly, VanillaSoft, ImagineSales.
          What are the top alternatives to IntelliDialer?
          Top alternatives to IntelliDialer include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud).