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Kissmetrics vs CallTrackingMetrics - Which Web Analytics Software Platform Is Better in July 2025?

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TL;DR - Quick Comparison Summary

Description

Kissmetrics is web analytics software that helps to understand website visitors and gauge the effectiveness of the website. The analytics component of Kissmetrics does a good job of telling ... Read More

CallTrackingMetrics is an advanced inbound call tracking and marketing attribution platform designed to help businesses connect every customer interaction to specific marketing efforts. It ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $65 , yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

8.8/10

Not Available

User Ratings

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Software Demo

Demo

How do Kissmetrics and CallTrackingMetrics Compare on Features?

Total Features

9 Features

4 Features

Unique Features

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      What Do Kissmetrics and CallTrackingMetrics Cost?

      Pricing Option

          Starting From

          • Not Available
          • $65 , yearly

          Pricing Plans

          • Not Available
          • Marketing Lite

            $79

            /month

            • Unlimited users

            • Attribute calls and texts to their source

            • Standard call recording; forwarding and IVR routing

            Show more +

          • Marketing Pro

            $179

            /month

            • + Marketing Lite Features &

            • Agency-friendly with included sub-accounts & white label options

            • Form tracking and attribution with 5

            Show more +

          • Sales Engage

            $329

            /month

            • + Marketing Pro &

            • Customizable softphone to power inbound and outbound teams

            • 3000 transcribed minutes with AskAI Summaries included

            Show more +

          • Browse all pricing plans

          Pricing Page

          Pricing information not available

          calltrackingmetrics pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Small Business
          • Freelancers
          • Medium Business
          • Individuals
          • Large Enterprises
          • Small Business
          • Freelancers
          • Medium Business
          • Individuals

          Platforms Supported

          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Installed - Mac
          • Installed - Windows
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Installed - Mac
          • Installed - Windows

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Kissmetrics User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          112

          Very Good

          84

          Good

          24

          Poor

          0

          Terible

          0

          Excellent

          278

          Very Good

          45

          Good

          7

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          Kissmetrics has proven to be an invaluable tool for organizations looking to gain deep insights into customer behavior and data analytics. Users appreciate its ability to track individual user ...Read more

          CallTrackingMetrics has completely transformed how I manage and evaluate inbound call performance across my marketing channels. As a digital marketer, I rely heavily on attribution data, and the ...Read more

          Pros and Cons

          Pros and Cons of Kissmetrics

          • Provides detailed analytics and insights on customer behavior, helping in decision-making.

          • User-friendly interface with easy navigation and intuitive features.

          • Excellent customer support that is attentive and responsive to user needs.

          • Offers advanced metrics and reports for tracking and analyzing data effectively.

          • Graphical outputs and visualization options are limited.

          • Some users find the platform complex and intricate, especially for small businesses.

          Pros and Cons of CallTrackingMetrics

          • CallTrackingMetrics offers dynamic number insertion and keyword-level tracking, making it easy for marketers to measure exactly which channels and campaigns are driving phone conversions.

          • The platform allows businesses to automatically record calls and gain deep insights into call duration, engagement, and caller behavior for quality assurance and training.

          • It integrates with major CRMs like Salesforce and marketing tools like Google Ads and HubSpot, streamlining workflows and unifying lead data across systems.

          • With features like geo-routing and time-of-day rules, businesses can direct calls intelligently to ensure the right agent answers at the right time.

          • While feature-rich, some advanced functions like automation workflows and call scoring require time and training to fully implement.

          • The tool is primarily focused on voice interactions and may not be ideal for businesses that rely heavily on live chat, email, or social messaging for customer engagement.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          List of Customers

          Customers

          No Customers information available.

          Groundworks

          Groundworks

          Tinuiti

          Tinuiti

          Healthgrades

          Healthgrades

          Media and Screenshots

          Screenshots

          Kissmetrics Demo - Kissmetrics Population Segmentation

          5 Screenshots

          2 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          3 Videos

          Top Alternatives to Kissmetrics and CallTrackingMetrics in 2025

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Kissmetrics nor CallTrackingMetrics offers a free trial.

          Kissmetrics is designed for Freelancers, Medium Business and Small Business.

          CallTrackingMetrics is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of CallTrackingMetrics begins at $65/month when yearly, while pricing details for Kissmetrics are unavailable.

          Some top alternatives to Kissmetrics includes SimilarWeb Pro, AgencyAnalytics, Google Analytics, Mixpanel, CustomerEngagePro, Visitor Analytics, GoAnalyze, GingerTag, Aqvil Analytics, Analyzati and Adobe Analytics.

          Some top alternatives to CallTrackingMetrics includes CallRail, Calltracks, Callcap, calltrak, TeleCapture, Call Tracker, Caller Insight, CallTracking, Calltouch and Callation.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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