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8.8

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Kissmetrics - Web Analytics Software

Kissmetrics

Unlock insights and drive growth with Kissmetrics.

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Kissmetrics offers custom pricing plan

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What is Kissmetrics?

Kissmetrics is web analytics software that helps to understand website visitors and gauge the effectiveness of the website. The analytics component of Kissmetrics does a good job of telling what is on the website--sort of like using  Google Analytics for a single page. Kissmetrics gives users every piece of data needed to deeply understand and grow website visitors, from where they come from, to whether or not they are returning, to what content converts and what doesn't.

Pricing

  • Kissmetrics offers custom pricing plan

Customer Type

  • Freelancers

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

Kissmetrics software demo

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Kissmetrics was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Kissmetrics is best suited for

  • employee count

    Employee count: 50 to 500 employees

  • industries

    Industries: Martech, SaaS, E-commerce, and Digital Marketing

  • Job titles

    Job Titles: Marketing Managers, Data Analysts, Product Managers, and Customer Experience Specialists

Benefits of using Kissmetrics

  • Comprehensive Customer Insights: With Kissmetrics, managers gain a deeper understanding of customer behavior, enabling them to tailor marketing strategies effectively. This data-driven approach empowers teams to make informed decisions that resonate with their audience.

  • Enhanced Conversion Tracking: Executives can easily track the entire customer journey—from initial interaction to conversion—allowing them to identify bottlenecks and optimize sales funnels. This insight helps in refining campaigns for maximum impact and ROI.

  • Segmented Analytics: Administrators appreciate the ability to segment users based on various criteria, helping teams target specific demographics with personalized messaging. This targeted approach not only boosts engagement but also fosters stronger customer relationships.

Explanation of Kissmetrics Key Features

  • Alert Notifications

    Kissmetrics' Alert Notifications feature ensures that you are immediately informed of significant changes or events occurring within your analytics data. This feature allows you to set custom thresholds for various metrics, such as sudden drops in traffic or spikes in conversions. By receiving real-time alerts via email or push notifications, you can quickly address potential issues or capitalize on emerging opportunities. This proactive approach helps mitigate risks and enhances decision-making efficiency.

  • Multiple Site Management

    With the Multiple Site Management feature, Kissmetrics enables users to seamlessly manage analytics across different websites from a single dashboard. This is particularly beneficial for businesses operating multiple brands or product lines, as it consolidates data analysis and reporting into one interface. By allowing managers to easily switch between sites, this feature streamlines the process of monitoring performance and comparing metrics, ultimately saving time and improving strategic planning.

  • Report Generation

    The Report Generation feature of Kissmetrics simplifies the process of creating comprehensive reports tailored to your specific business needs. Users can easily customize reports by selecting relevant metrics and visualizations, allowing them to present data in a clear and concise manner. This functionality helps stakeholders quickly grasp key insights and trends, facilitating informed decision-making and enhancing transparency across teams.

  • Time on Site Tracking

    Kissmetrics offers Time on Site Tracking to provide valuable insights into user engagement levels by measuring how long visitors spend on your website. This feature helps identify which pages are capturing attention and which may need optimization. By understanding user behavior more deeply, businesses can improve content quality, enhance user experience, and ultimately drive higher conversion rates.

  • User Interaction Tracking

    The User Interaction Tracking feature captures detailed data on how users engage with your website elements, such as buttons, forms, and links. By analyzing these interactions, businesses can determine what resonates with their audience and optimize their site accordingly. This capability is crucial for improving user experience and boosting conversions by making informed adjustments based on actual user behavior.

  • Goal Tracking

    Kissmetrics’ Goal Tracking allows businesses to define specific objectives—such as sign-ups, purchases, or downloads—and monitor progress toward these goals over time. By providing clear visibility into goal attainment, this feature enables teams to assess the effectiveness of marketing strategies and make necessary adjustments. It empowers organizations to focus their efforts on high-impact areas that drive business growth.

  • Conversion Tracking

    The Conversion Tracking feature provides a clear view of how well your website converts visitors into customers. By tracking specific actions taken by users leading up to conversions, businesses can analyze the effectiveness of their marketing channels and campaigns. This insight helps identify bottlenecks in the conversion funnel and informs strategies to enhance performance, ultimately increasing revenue.

  • Campaign Management

    Kissmetrics' Campaign Management feature enables users to plan, execute, and analyze marketing campaigns from one centralized platform. This functionality allows for the tracking of campaign performance across various channels, ensuring that businesses can measure ROI effectively. By providing insights into which campaigns are most successful, this feature aids in optimizing marketing strategies for better engagement and conversion outcomes.

  • Event Tracking

    The Event Tracking feature allows businesses to monitor specific actions taken by users on their website—such as video views or downloads—beyond standard page views. By capturing these interactions in detail, Kissmetrics provides deeper insights into user behavior and preferences. This information is invaluable for tailoring content and marketing efforts to better align with audience interests, thus enhancing overall engagement and driving conversions.

Kissmetrics Pricing

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Free Trial

  • Not available

Kissmetrics Pricing

  • Kissmetrics offers custom pricing plan

Pricing Model

  • Paid Plans (Quotation Based )

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Why users might consider alternative to Kissmetrics?

  • Users may seek alternatives to Kissmetrics if they require more advanced analytics features, such as predictive modeling or machine learning capabilities, which some other platforms offer at competitive pricing.

  • Companies experiencing rapid growth might find Kissmetrics' scalability limited, prompting them to explore alternatives that can better accommodate increasing data volumes and user demands without performance issues.

  • Organizations with budget constraints may look for more cost-effective analytics solutions that provide similar insights and features, allowing them to optimize their marketing efforts without overspending.

  • Businesses focusing on specific industries or niche markets might prefer specialized analytics tools that cater to their unique needs, offering tailored features that Kissmetrics may not provide.

  • Users seeking enhanced integration capabilities with existing software ecosystems might consider alternatives that offer seamless connections with their current tools, improving overall workflow and data management.

Kissmetrics Reviews & Ratings

4.2

Very Good

Based on 284 ratings & 220 reviews

Rating Distribution

Excellent

(112)

Very Good

(84)

Good

(24)

Poor

(0)

Terible

(0)

Expert's Review

Kissmetrics has proven to be an invaluable tool for organizations looking to gain deep insights into customer behavior and data analytics. Users appreciate its ability to track individual user interactions, providing a comprehensive view from first visit to conversion. The platform's robust analytics and visualization options enable informed decision-making based ...Read more

Kissmetrics pros and cons

  • Provides detailed analytics and insights on customer behavior, helping in decision-making.

  • User-friendly interface with easy navigation and intuitive features.

  • Excellent customer support that is attentive and responsive to user needs.

  • Offers advanced metrics and reports for tracking and analyzing data effectively.

  • Graphical outputs and visualization options are limited.

  • Some users find the platform complex and intricate, especially for small businesses.

User Review

MA

Matt A

07/19/23

5 out of 5

"Excellent Human Behavior Analytics Platform with In-depth Insights"

What do you like best about Kissmetrics? I've been using Kissmetrics for about a year now, and it has considerably transformed how we analyze and ...

Read more

ES

Evan S

04/28/23

5 out of 5

"Amazing Analytics Experience"

What do you like best about Kissmetrics? Kissmetrics is leaps and bounds above Google Analytics -- we use it to track all of our website visitors and ...

Read more

EM

Eric M

04/19/23

4.5 out of 5

"Timely web data analytics for favorable decision making"

What do you like best about Kissmetrics? Kissmetrics has many qualities that have been positive for our organization, most notably secure web data ...

Read more

BE

Brian E

02/16/23

5 out of 5

"A metrics and analytics solution to drive growth for any organization"

What do you like best about Kissmetrics? It's a tracking and analytics tool that has been well-liked within my organization; it allows us to ...

Read more

Kissmetrics Support

Customer Service

Online

Location

San Francisco, CA

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Kissmetrics is a Web Analytics Software. Kissmetrics offers Alert Notifications, Multiple Site Management, Report Generation, Time on site Tracking, User Interaction Tracking and many more functionalities.

Some top alternatives to Kissmetrics includes SimilarWeb Pro, AgencyAnalytics, Google Analytics, Mixpanel and Adobe Analytics.

Yes, Kissmetrics provides API.

No, Kissmetrics doesn't provide mobile app.

Kissmetrics is located in San Francisco, CA

Kissmetrics offers Quotation Based pricing model

We don't have information regarding integrations of the Kissmetrics as of now.

The starting price is not disclosed by Kissmetrics. You can visit Kissmetrics pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.