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Keap vs EZ Texting Comparison

Last updated:

Keap

3.9(2,012 reviews)

Starting at $129 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect fit for any business, from ret…

EZ Texting

4.2(1,401 reviews)

Starting at $20 /month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

EZ Texting is a versatile and affordable SMS marketing software for small businesses. Send bulk SMS messages via desktop computer, and track results live. The billing module lets user know how much credit is needed for t…

EZ Texting leads on user satisfaction with a 4.2-star rating across 1,401 reviews.

Keap vs EZ Texting — at a glance

FeatureKeapEZ Texting
Rating3.9 / 54.2 / 5
Reviews2,0121,401
Starting price$129 /Month$20 /month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Large Enterprises
CategoryCRM SoftwareSMS Marketing Software
Integrations8+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyUSUS

Key differences between Keap and EZ Texting

  • Pricing: Keap starts at $129 /Month, while EZ Texting starts at $20 /month.
  • Target audience: Keap is built for Large Enterprises and Medium Business, while EZ Texting targets Individuals and Freelancers / Consultants.
  • User satisfaction: EZ Texting scores higher with a 4.2-star average.
  • Deployment: Keap supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; EZ Texting supports SaaS/Web/Cloud.

Keap vs EZ Texting — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Keap - CRM Software
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EZ Texting - SMS Marketing Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Keap

Best all-in-one CRM and marketing automation for small businesses.

Choose if
  • You are a small business or solopreneur needing combined CRM and marketing tools.
  • You want a simple, guided onboarding experience with strong customer support.
  • You seek to automate sales pipelines and customer management in one platform.
Consider alternatives if
  • You require advanced, highly customizable CRM features for enterprise-level needs.
  • You need extensive built-in landing page builders or calendar task integrations.

EZ Texting

Best for SMBs needing simple, compliant SMS marketing with easy setup.

Choose if
  • You are a small to mid-sized business seeking straightforward bulk SMS campaigns.
  • You need built-in compliance tools to manage opt-in/opt-out and TCPA adherence.
  • You want good integration options with CRMs and marketing tools via Zapier and APIs.
Consider alternatives if
  • Your team requires deep API customization and developer-heavy SMS workflows.
  • You need advanced automation and highly flexible SMS campaign capabilities.

Keap: Best all-in-one CRM and marketing automation for small businesses. EZ Texting: Best for SMBs needing simple, compliant SMS marketing with easy setup.

Description

Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect ... Read More about Keap

EZ Texting is a versatile and affordable SMS marketing software for small businesses. Send bulk SMS messages via desktop computer, and track results live. The billing module lets user know ... Read More about EZ Texting

Entry Level Pricing

  • Starts from $129 , Billed Yearly
  • Starts from $20 , yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-100 employeesMedium business
1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Keap

  • Streamlined Automation: With Keap, you can effortlessly automate routine tasks, freeing up valuable time for your team. Imagine focusing on growth strategies rather than manual follow-ups.
  • Centralized Client Management: Keap provides a comprehensive CRM solution that allows you to manage client interactions in one place. This means enhanced communication and relationship building, ultimately leading to increased customer satisfaction.
  • Robust Reporting Tools: You’ll appreciate the detailed analytics and reporting features that help track performance metrics. This empowers you to make data-driven decisions that can significantly improve your business outcomes.

EZ Texting

  • Broad integration and automation options: Through native connectors, APIs, and automation platforms like Zapier and Make, EzTexting connects with CRMs, marketing tools, and support systems. These integrations allow teams to trigger texts from form submissions, CRM updates, or customer actions, reducing manual work and keeping communication timely and relevant.
  • Versatile use cases across industries: EzTexting supports promotions, reminders, alerts, internal communications, and customer engagement across many sectors. Retailers use it for offers, nonprofits for fundraising, schools for notifications, and service businesses for appointment reminders. This flexibility allows teams to adapt SMS messaging to different goals without switching platforms.
  • Strong compliance and consent management: EzTexting includes built-in tools for opt-in collection, opt-out handling, and compliance with SMS regulations like TCPA. These safeguards reduce legal risk and help organizations run campaigns responsibly. For businesses new to SMS marketing, this compliance-first approach simplifies setup and ensures messaging practices align with industry standards.
Best fit

Best fit

Keap

  • 1-100 employees.
  • Industries: Small Business, Marketing Technology (Martech), Sales Automation, Professional Services, E-commerce, Consulting.
  • Job Titles: Small Business Owners, Marketing Managers, Sales Representatives, Customer Relationship Managers, Account Executives.

EZ Texting

  • 201–500
  • Marketing & Advertising, Retail, E-commerce, Nonprofits, Education, Healthcare, Real Estate, Hospitality, Professional Services
  • Marketing Manager, Digital Marketing Manager, CRM Manager, Communications Manager, Growth Marketer, Small Business Owner, Operations Manager
Watchouts

Reasons buyers look elsewhere

Keap

  • Users may seek alternatives to Keap if they find its pricing structure prohibitive, especially for small businesses or startups that require cost-effective solutions with similar features without compromising on quality.
  • Some users might prefer alternatives due to the learning curve associated with Keap's interface, opting for platforms that offer more intuitive designs and user-friendly navigation for easier onboarding and day-to-day use.
  • Businesses looking for specific integrations with other tools may consider alternatives if Keap's compatibility with their existing software ecosystem is limited, prompting the search for more flexible options that better meet their operational needs.

EZ Texting

  • EzTexting’s reporting covers delivery, engagement, and campaign performance, but data-driven teams may want deeper attribution, cohort analysis, or revenue-level insights tied to conversions. Platforms with advanced analytics dashboards or native BI integrations can better support these needs.
  • Organizations with customers across multiple countries may need extensive global SMS coverage, localized sender IDs, and country-specific compliance support. Some alternatives provide stronger international routing, pricing flexibility, and delivery optimization for global campaigns.
  • Engineering-led teams may prefer SMS platforms with more granular APIs, webhooks, and customization control. EzTexting offers APIs, but companies building highly customized messaging workflows or embedding SMS deeply into proprietary products often opt for developer-centric tools.

Software Demo

Demo

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How do Keap and EZ Texting Compare on Features?

Total Features

10 Features

8 Features

Unique Features

No unique features

No unique features

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Compare Keap and EZ Texting on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $129 , Billed Yearly
      • $20 , yearly

      Pricing Plans

      • Pro

        • Email marketing

        • Sales & marketing automation

        • Dedicated phone line (US & Canada)

        Show more +

      • Max

        • Email marketing

        • Sales & marketing automation

        • Dedicated phone line (US & Canada)

        Show more +

      • Max Classic

      • Launch

        $25

        /month

        • Local Textable Number

        • Includes 500 monthly credits

        • Bundled Credit Discounts Available at Checkout

        Show more +

      • Boost

        $75

        /month

        • Local High-Volume Number

        • Includes 500 monthly credits

        • Bundled Credit Discounts Available at Checkout

        Show more +

      • Scale

        $125

        /month

        • Local High-Volume; High-Speed Number

        • Includes 500 monthly credits

        • Bundled Credit Discounts Available at Checkout

        Show more +

      • Browse all pricing plans

      Pricing Page

      Keap pricing
      EZ Texting pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Keap User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      155

      14

      4

      4

      31

      532

      158

      40

      18

      33

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate Keap's all-in-one automation and CRM capabilities but note limitations in specific features and higher costs.

      What buyers like

      • Ease of use
      • Customer support
      • Automation capabilities

      Common complaints

      • Limited feature functionality
      • Pricing and additional costs

      Buyer sentiment

      Users appreciate EZ Texting for its ease of use, strong compliance features, and reliable SMS delivery, though some desire more advanced automation and customization.

      What buyers like

      • Ease of use
      • Compliance and consent management
      • Integration capabilities

      Common complaints

      • Limited automation features
      • Lack of deep customization

      Pros and Cons

      • Combines CRM, marketing, and automation tools in one platform simplifying operations

      • Outstanding and responsive customer support

      • Easy to use with guided onboarding and training resources

      • Limited functionality in landing page builder and calendar task linking

      • Higher cost with additional charges for users and integrations

      • Scales well for SMBs with growing contact lists and campaigns

      • Good integration coverage via Zapier, APIs, and native connectors

      • Strong compliance controls including opt-in/opt-out and TCPA support

      • Limited advanced automation compared to API-first or enterprise platforms

      • Fewer customization options than developer-focused tools like Twilio

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      No Customers information available.

      Southwest

      Southwest

      YMCA

      YMCA

      JetBlue

      JetBlue

      Media and Screenshots

      Screenshots

      Campaign Builder

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      4 Videos

      video-0

      4 Videos

      Top Alternatives to Keap and EZ Texting in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Keap or EZ Texting?
      EZ Texting edges out the other on user ratings (4.2 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Keap and EZ Texting offer a free trial?
      Yes, both Keap and EZ Texting offer a free trial.
      What is the starting price of Keap vs EZ Texting?
      Keap starts at $129 /Month. EZ Texting starts at $20 /month.
      What are the top alternatives to Keap?
      Top alternatives to Keap include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, HubSpot CRM.
      What are the top alternatives to EZ Texting?
      Top alternatives to EZ Texting include SlickText, ExpertTexting, TextToHire, MOBtexting, SimpleTexting.

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