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Compare Kapture CRM vs CleverTap

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Overview

Description

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

CleverTap is an easy to use, affordable suite of mobile analytics tools that measure user activity on Android or iOS device based on app usage (mobile app), website visits (web app) and ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Not Available
Free Trial Availability
Spotsaas Score

9.0/10

9.8/10

User Ratings

4.4

(24)
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Software Demo

Demo

Features

Total Features

34 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • Not Available
          Pricing Plans
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

            Show more +

          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

            Show more +

          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Small Business
          • Large Enterprises
          • Medium Business
          • Freelancers
          • Individuals
          • Small Business
          • Large Enterprises
          • Medium Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          256

          Very Good

          38

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          CleverTap has garnered high praise in the past 12 months, with users commending its user-friendly platform and powerful analytics capabilities. One standout feature is the utilization of AI for ...Read more

          Pros and Cons
          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          • User-friendly platform for setting up campaigns, with intuitive analytics and reports.

          • Effective use of AI for personalized and targeted communication, including push notifications and email marketing.

          • Empowering user-centric product management with a comprehensive analytics interface.

          • Easy-to-use interface suitable for beginners and advanced users alike, with timely support and assistance.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          • The richness of features and customizations can be overwhelming for newcomers without proper support.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          No Customers information available.

          Media and Screenshots

          Screenshots
          Dashboard

          5 Screenshots

          screenshots

          8 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Kapture CRM and CleverTap offer a Free Trial.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          CleverTap is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Kapture CRM begins at $15/User/Month when Billed Yearly, while pricing details for CleverTap are unavailable.

          Some top alternatives to Kapture CRM includes Thryv, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Zendesk Sell, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk, CRMdesk and Salesforce Sales Cloud.

          Some top alternatives to CleverTap includes WebEngage, MoEngage, Mixpanel, Adjust, Amplitude, Localytics, AppLink.io, AT Internet, Leanplum and AppsFlyer.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].