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JivoChat vs Rocketbots vs ZoomInfo Chat Comparison

Last updated:

JivoChat

4.2(106 reviews)

Starting at $13 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly…

Rocketbots

4.7(5 reviews)

Starting at $19 /Month

  • Freelancers / Consultants
  • Medium Business

Experience seamless customer communication with Rocketbots, the ultimate messaging chatbot. This powerful platform centralizes all your customer interactions and allows you to connect with them on their preferred messagi…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Rocketbots leads on user satisfaction with a 4.7-star rating across 5 reviews.

JivoChat vs Rocketbots vs ZoomInfo Chat — at a glance

FeatureJivoChatRocketbotsZoomInfo Chat
Rating4.2 / 54.7 / 5
Reviews1065
Starting price$13 /User/Month$19 /MonthContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSGlobalUS

Key differences between JivoChat and Rocketbots

  • Pricing: JivoChat starts at $13 /User/Month, while Rocketbots starts at $19 /Month.
  • Free trial: JivoChat offers a free trial; Rocketbots does not.
  • Target audience: JivoChat is built for Large Enterprises and Medium Business, while Rocketbots targets Freelancers / Consultants and Medium Business.
  • User satisfaction: Rocketbots scores higher with a 4.7-star average.
  • Deployment: JivoChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Rocketbots supports SaaS/Web/Cloud.

Compare JivoChat vs Rocketbots vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

JivoChat - Live Chat Software
Talk to an expert
Talk to an expert
Rocketbots - Live Chat Software
Compare Respond.io
Compare Respond.io

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Biggest differences

Start here before you go deeper into features.

JivoChat

Best for small to mid-sized e-commerce teams needing multi-channel live chat.

Choose if
  • You run a small or medium e-commerce business seeking easy multi-channel communication.
  • Your team values a simple, low-complexity setup with a modern, customizable interface.
  • You need cost-effective live chat combined with email, Facebook messaging, and call features.
Consider alternatives if
  • Your enterprise requires advanced security, compliance, and extensive platform integrations.
  • You depend heavily on robust customer support and advanced features like voicemail.

Rocketbots

Best for

Freelancers / Consultants, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

JivoChat typically suits Large Enterprises and Medium Business. Rocketbots tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More about JivoChat

Experience seamless customer communication with Rocketbots, the ultimate messaging chatbot. This powerful platform centralizes all your customer interactions and allows you to connect with ... Read More about Rocketbots

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $13 , Billed Yearly
  • Starts from $19
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

Not Available

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.7

(5)

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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Step 1 of 4

How big is your team?

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How do JivoChat, Rocketbots and ZoomInfo Chat Compare on Features?

Total Features

9 Features

16 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare JivoChat, Rocketbots and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $13 , Billed Yearly
        • $19
        • Not Available

        Pricing Plans

        • Basic

          • Unlimited chats and websites

          • Customizable chat in 25 languages

          • Desktop, mobile and browser agent apps

          Show more +

        • Professional

          • All the benefits of Basic version, and:

          • Unlimited chat history storage

          • Proactively start chats and catch leads using Smart Triggers

          Show more +

        • Not Available
        • Not Available

        Pricing Page

        JivoChat pricing
        Rocketbots pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        JivoChat vs Rocketbots User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        61

        6

        3

        1

        21

        30

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by concerns over customer support and feature limitations.

        What buyers like

        • Ease of use
        • Affordable pricing
        • Modern interface and customization

        Common complaints

        • Customer support delays
        • Lack of advanced features

        Buyer sentiment

        Buyer sentiment is very strong across 30 reviews, with consistently positive feedback.

        What buyers like

        • AI-powered chatbot
        • Multi-channel support
        • Customer profiling

        Common complaints

        • Limited customization options
        • May require training
        • Pricing not specified

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Easy to use and integrate with various systems

        • Cost-effective solution for improving customer relations and sales

        • Modern interface design with simple setup and customization

        • Poor customer support with delayed responses and unresolved issues

        • Lack of advanced features such as voicemail

        • Integrates with multiple messaging platforms for flexibility.

        • AI learns from interactions to improve responses.

        • Customization may be limited for specific needs.

        • Initial setup may require some training.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Compressed Email

        1 Screenshots

        screenshots

        6 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, JivoChat or Rocketbots?
        Rocketbots edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do JivoChat and Rocketbots offer a free trial?
        JivoChat offers a free trial. Rocketbots does not.
        What is the starting price of JivoChat vs Rocketbots?
        JivoChat starts at $13 /User/Month. Rocketbots starts at $19 /Month.
        What are the top alternatives to JivoChat?
        Top alternatives to JivoChat include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat.
        What are the top alternatives to Rocketbots?
        Top alternatives to Rocketbots include ZoomInfo Chat, LiveChat, Crisp, Intercom, SnapEngage.

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