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Rocketbots - Live Chat Software

Rocketbots Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO Respond.io

Streamline your customer communication with Rocketbots.

4.7

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Starts from $19 / Month, also offers free forever plan

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This Product has been Migrated to Respond.io

Rocketbots Reviews & Ratings

4.7

Excellent

Based on 5 ratings & 30 reviews

Rating Distribution

Excellent

(30)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Rocketbots offers a robust platform for managing customer interactions across various messaging channels. Its AI capabilities enhance response quality, making it a strong choice for businesses focused on customer engagement.Read more

Rocketbots pros and cons

  • AI-powered chatbot

  • Multi-channel support

  • Customer profiling

  • Seamless agent handoff

  • Limited customization options

  • May require training

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Showing 1-10 out of 30

AU

Anonymous User

01/03/24

5 out of 5

"A one stop solution for you business messaging needs"

What do you like best about respond.io? Respond.io has many rich features but for our business, the one that stands out the most is the workflows feature. With this we are able to create very powerful workflows that seamlessly manage all our inboud messages and agent's workload, setting a system were we can easily guage the perfomance of our marketing campaigns and our agent's efficiency. Another feature will be how messaging integrates smooethly with Meta Ads, providing ways to better ...

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AU

Anonymous User

01/01/24

5 out of 5

"It is incredible how the platform is 100% stable"

What do you like best about respond.io? All the functions have been incredible, I have been a member of other platforms that some don't work at all and others sometimes crash, but Respond never. Implementation is simple. And the integrations are a little complicated but since I know the subject I don't have any problems, the support is great What do you dislike about respond.io? The only thing I may not like is that it does not have WhatsApp QR What problems is respond.io solving and how is ...

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AU

Anonymous User

12/28/23

5 out of 5

"Customer Support of Respond.io"

What do you like best about respond.io? I am truly impressed with Respond.io for their exceptional professionalism and outstanding customer service. The team's dedication is truly commendable. The availability of 24/7 support on WhatsApp speaks volumes about their commitment to customer satisfaction. Furthermore, their technical support representatives are readily available to assist with any queries, showcasing their commitment to ensuring a seamless experience for their users. Their ...

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WH

wadah h

12/14/23

5 out of 5

"FYI, I was subscribed to another service before, but I canceled it to join you."

What do you like best about respond.io? Ease of linking channels and working directly on them, responsive and quick support team. What do you dislike about respond.io? I can't pinpoint something specific as I am a new subscriber. What problems is respond.io solving and how is that benefiting you? Consolidating all channels on one platform is excellent for us. Managing conversations and ensuring prompt responses to customers without delay is crucial to us.

AU

Anonymous User

12/08/23

5 out of 5

"operação simples e eficiente"

What do you like best about respond.io? A simplicidade de criar um chatbot sem código, ficando acessível para qualquer pessoa. Além da possibilidade de adicionar tags e filtrar os clientes e fazer campanhas. What do you dislike about respond.io? O que ainda acho um pouco ruim é iniciar uma conversa com o cliente. What problems is respond.io solving and how is that benefiting you? Estamos reeestruturando o nosso atendimento de suporte e vendas, principalmente pelo WhatsApp e a forma rapida e ...

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AU

Anonymous User

11/20/23

5 out of 5

"Great support - great features"

What do you like best about respond.io? Respond.io support is very responsive and helpful, manages to fix all configuration issues in real-time chat. What do you dislike about respond.io? email/IMAP channel doesn't work with centralised form submission, all emails end up in 1 thread What problems is respond.io solving and how is that benefiting you? We use Respond.io to centralise all our various social media communication channels (WhatsApp, Messenger, Line, Email, WeChat...) to create ...

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KC

Kevin C

11/14/23

5 out of 5

"Easy to use, great app"

What do you like best about respond.io? I needed a software to control my service department, and we exclusively use WhatsApp. It was easier than I thought to set up the WhatsApp channel, and am loving how I can manage my team all in one place. The broadcast feature is great, as we can send mass messages to all our clients when needed. There are tons of features I haven't used yet, but even just having a place to manage WhatsApp communications has been well worth it for me. Also needed an ...

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AL

Anderson L

11/13/23

5 out of 5

"I great experience using respond.io"

What do you like best about respond.io? I love how it easy to use, I used to work with Zendesk and I was worry after the team recomemend me respond.io, but I was really surprise after use for just a few days I found myself improving my team and my reports and with the new AI function, I believe it is one of the best on the market. What do you dislike about respond.io? At first I found it a little difficult to program some functions in responder.io, but as time went by I learned how to use ...

Read more

GM

Gonçalo M

10/23/23

5 out of 5

"powerful app to communicate with customers"

What do you like best about respond.io? It integrates seamlessly with Whatsapp, Instagram, Facebook messenger, telegram, and customizedchanels, you name it. It has AI now and it had become the main customer support channel in our agency. Also its ease of use helps our team to be connected every single day. What do you dislike about respond.io? I have Nothing worth mentioning at the moment. What problems is respond.io solving and how is that benefiting you? Convenience for the customer since ...

Read more

KB

Kim B

09/26/23

5 out of 5

"Optimised business processes with relevant features"

What do you like best about respond.io? Our company's value is 75% based on the service we provide clients via WhatsApp, and our team uses this all day every day for their service. Since moving to Respond.io, we've saved 40% of our time in getting back to customers by using broadcasts; workflows; and optimisations. Furthermore, we've integrated with our other software using Zapier to allow us to scale much more easily. This has fundamentally changed how we're able to run our business. The ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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