Yes, both Jira and Snappy offer a Free Trial.
Jira is designed for Large Enterprises, Medium Business and Small Business.
Snappy is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Jira Starts at $6.25/User/Month when Billed Yearly whereas for Snappy Starts at $15/User/Month.
Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.
Some top alternatives to Snappy includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, lemtalk, Spiceworks Help Desk, LabiDesk, HESK, Support.cc by 500apps and BoldDesk.