Jira vs Issuetrak vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Jira (1180) Get Quote Get Quote	Issuetrak (69) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and ... Read More	Issuetrak is a web-based help desk application that enables organizations to track, manage, and report all customer requests coming into one central location. Manage requests from inception ... Read More
Entry Level Pricing	Starts from $6.25 , Billed Yearly	Starts from $69
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.8/10	8.8/10
User Ratings	4.4 (17380)	4.4 (72)
	Get Quote	Get Quote

Software Demo

Demo	Jira has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

How do Jira, Issuetrak, Zendesk Support and Zoho Desk Compare on Features?

Total Features	41 Features	14 Features
Unique Features
	Get Quote	Get Quote

What Do Jira, Issuetrak, Zendesk Support and Zoho Desk Cost?

Pricing Option
Starting From	$6.25 , Billed Yearly	$69
Pricing Plans	Free (Cloud) Get Started User limit (per site) - 10 users Site limit - One Scrum and Kanban boards Show more + Standard (Cloud) Get Started Per user (average) $75 a month User tier: 1 - 10 User limit (per site) - 20,000 users Show more + Premium (Cloud) Get Started Per user (average) $1,450 a year User tier: 1 - 10 User limit (per site) - 35,000 Users Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Jira vs Issuetrak vs Zendesk Support User Reviews & Rating Comparison

User Ratings	4.4 (based on 17380 reviews)	4.4 (based on 72 reviews)
Rating Distribution	Excellent 1067 Very Good 97 Good 11 Poor 1 Terible 4	Excellent 31 Very Good 32 Good 5 Poor 1 Terible 0
Expert's Review generated by AI	Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Jira Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards. Intuitive and easy-to-use interface with great flexibility for customization. Excellent tracking system with accurate notifications for project changes and assignments. Smooth integration with other services and platforms. Newcomers may find the richness of features and customizations complex without proper guidance. Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Cisco ebay Square	Pfizer Dollar Tree Somero

Media and Screenshots

Screenshots	6 Screenshots	6 Screenshots
Videos	No videos available.	5 Videos

Alternatives

Alternatives	Trello 4.3 Confluence 4.1 Asana 4.3	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Jira offers Free Trial, but Issuetrak does not.

Jira is designed for Large Enterprises, Medium Business and Small Business.

Issuetrak is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Jira Starts at $6.25/User/Month when Billed Yearly whereas for Issuetrak Starts at $69/User/Month.

Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.

Some top alternatives to Issuetrak includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, HESK, Support.cc by 500apps and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Jira vs Issuetrak vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Jira

Issuetrak

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Jira, Issuetrak, Zendesk Support and Zoho Desk Compare on Features?

Total Features

Unique Features

What Do Jira, Issuetrak, Zendesk Support and Zoho Desk Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Jira vs Issuetrak vs Zendesk Support User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Jira

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure