Which is better, IXACT Contact or Zoho CRM?

IXACT Contact edges out Zoho CRM based on user ratings across 406 reviews. That said, the best pick depends on your workflow — Zoho CRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between IXACT Contact and Zoho CRM?

Key differences between IXACT Contact and Zoho CRM include pricing (IXACT Contact starts at $38 vs Zoho CRM at $9). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both IXACT Contact and Zoho CRM offer a Free trial?

Yes, both IXACT Contact and Zoho CRM offer a Free Trial.

What is the starting price of IXACT Contact and Zoho CRM?

Pricing for IXACT Contact starts at $38/Month, whereas Zoho CRM starts at $9/user/month.

What are the best alternatives to IXACT Contact?

Some top alternatives to IXACT Contact include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, RealOffice360.

What are the best alternatives to Zoho CRM?

Some top alternatives to Zoho CRM include Bigin by Zoho CRM, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce.

IXACT Contact vs Zoho CRM vs Bigin by Zoho CRM Comparison

Last updated: May 20, 2026

IXACT Contact

4.4(406 reviews)

Starting at $38 /Month

Free Trial
Freelancers / Consultants
Large Enterprises

IXACT Contact CRM software is designed to help you sell more of your products and services. Its powerful sales pipeline management, convenient email marketing tool, versatile multi-user management, mobile-friendly suppor…

View Pricing Read Reviews

Zoho CRM

4.1(8,849 reviews)

Starting at $9 /user/month

Free Trial
Freelancers / Consultants
Large Enterprises

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simpl…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

IXACT Contact leads on user satisfaction with a 4.4-star rating across 406 reviews.

IXACT Contact vs Zoho CRM vs Bigin by Zoho CRM — at a glance

Feature	IXACT Contact	Zoho CRM	Bigin by Zoho CRM
Rating	4.4 / 5	4.1 / 5	4.3 / 5
Reviews	406	8,849	119
Starting price	$38 /Month	$9 /user/month	$7 /User/Month
Free trial	Yes	Yes	Yes
Free version	No	No	No
Best for	Freelancers / Consultants, Large Enterprises, Medium Business	Freelancers / Consultants, Large Enterprises, Medium Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	—	Available	Available
Support modes	Business Hours	24/7 (Live rep), Business Hours, Online	Business Hours, Online
Certifications	—	SOC 2, HIPAA, GDPR, ISO 27001	—
Data residency	US	Global	Global

Key differences between IXACT Contact and Zoho CRM

Pricing: IXACT Contact starts at $38 /Month, while Zoho CRM starts at $9 /user/month.
User satisfaction: IXACT Contact scores higher with a 4.4-star average.
Deployment: IXACT Contact supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare IXACT Contact vs Zoho CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	IXACT Contact (194) Talk to an expert Talk to an expert	Zoho CRM (2471) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

IXACT Contact

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Zoho CRM

Best for small to medium businesses needing customizable, cost-effective CRM.

Choose if

You want an intuitive, easy-to-use CRM with minimal technical expertise required
Your business needs highly customizable workflows, fields, and dashboards
You seek strong sales automation and seamless integration with tools like G Suite and Power BI

Consider alternatives if

You are a large enterprise requiring deep scalability and advanced CRM features
You need extensive advanced third-party app integrations beyond the available marketplace

Bigin by Zoho CRM

Best for

Small Business

IXACT Contact typically suits Freelancers / Consultants and Large Enterprises. Zoho CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	IXACT Contact CRM software is designed to help you sell more of your products and services. Its powerful sales pipeline management, convenient email marketing tool, versatile multi-user ... Read More about IXACT Contact	Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and ... Read More about Zoho CRM	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Starts from $38 , Billed Yearly	Starts from $9 , yearly	Starts from $7 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial	Get Free Trial
Spotsaas Score What's this? ↗	8.9/10	9.8/10	9.0/10
User Ratings Based on verified Spotsaas reviews	4.4 (406)	4.1 (8849)	4.3 (119)
Best Company Size	—	1-50 employees51-500 employees	—
	Get pricing help	Get pricing help	Visit website

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

IXACT Contact

No key benefits available yet.

Zoho CRM

Streamlined Sales Processes: With Zoho CRM, your sales team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. Managers will appreciate the time saved and the increase in productivity.
Enhanced Customer Insights: The platform offers robust analytics and reporting features that empower administrators to gain deep insights into customer behavior. This data-driven approach enables you to tailor strategies that resonate with your target audience.
Seamless Integration: Zoho CRM seamlessly integrates with a wide range of third-party applications, making it easy for executives to unify their tech stack. This interoperability ensures that all teams are aligned and working efficiently towards common goals.

Bigin by Zoho CRM

No key benefits available yet.

Best fit

IXACT Contact

No best-fit guidance available yet.

Zoho CRM

1-500 employees.
Martech, SaaS, Consulting, Sales Automation, Fintech.
Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.

Bigin by Zoho CRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

IXACT Contact

No alternatives guidance available yet.

Zoho CRM

Users may seek alternatives to Zoho CRM due to the complexity of its interface, which can be overwhelming for new users and hinder productivity during the onboarding process.
Some businesses may require more advanced customization options that Zoho CRM does not fully support, limiting their ability to tailor the software to specific operational needs.
Cost concerns can also drive users to explore alternatives, especially if they find competing solutions that offer comparable features at a lower price point or with more flexible pricing structures.

Bigin by Zoho CRM

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do IXACT Contact, Zoho CRM and Bigin by Zoho CRM Compare on Features?

Total Features	33 Features	47 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare IXACT Contact, Zoho CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$38 , Billed Yearly	$9 , yearly	$7 , Billed Yearly
Pricing Plans	IXACT Contact Get Started Robust CRM Powerful Email Marketing Automated Monthly e-Newsletter Show more +	Standard $15 /user/month Get Started All the essentials: Mass email Custom modules Show more + Professional $25 /user/month Get Started Everything in Standard + Blueprint CPQ Show more + Enterprise $35 /user/month Get Started Everything in Professional + Zia — AI assistant Territory management Show more + Browse all pricing plans	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	—	✓ Yes
HIPAA	✗ No	✓ Yes
GDPR	—	✓ Yes
ISO 27001	—	✓ Yes
Single Sign-On (SSO)	—	✓ Yes
Multi-Factor Auth (MFA)	—	✓ Yes
Data Encryption	—	✓ Yes
Audit Logs	—	✓ Yes
Data Residency	🇺🇸 US	🌐 Global

IXACT Contact vs Zoho CRM User Reviews & Rating Comparison

User Ratings	4.4 (based on 406 reviews)	4.1 (based on 8849 reviews)	4.3 (based on 119 reviews)
Rating Distribution	127 53 9 1 4	1257 833 238 69 74	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 194 reviews, with strong overall satisfaction. What buyers like Highly user-friendly and intuitive interface, making it accessible even for individuals without technical expertise. Automates tasks like email campaigns, newsletters, and reminders, ensuring users stay top of mind with clients and prospects. Offers robust contact management and keeps data organized in one centralized database for easy access. Common complaints Limited search capabilities and filtering options, especially for specific fields like zip codes or group exclusions. Mobile application is reportedly clunky, outdated, and lacks full functionality compared to the desktop version. Integration with social media and lead capture could be improved, limiting options for modern networking.	Buyer sentiment Overall positive sentiment highlights ease of use, customization, and cost-effectiveness, tempered by concerns about scalability and occasional performance issues. What buyers like Ease of use Customizability Cost-effectiveness Common complaints Limited scalability Performance inconsistencies	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Comprehensive sales tools streamline processes. User-friendly interface enhances team collaboration. May require training for new users. Limited integrations with other software.	Intuitive and easy-to-use interface requiring minimal technical expertise Highly customizable workflows, fields, and dashboards Cost-effective with strong ROI for small to medium businesses Limited scalability and depth for larger businesses Fewer advanced apps and connectors in the marketplace compared to competitors	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Remax GreaterTampa Tucker	Amazon EuroKids HotStar	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	2 Screenshots	4 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	Bigin by Zoho CRM 4.3 Zoho One 4 Hubspot Marketing Hub 4.5	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, IXACT Contact or Zoho CRM?: IXACT Contact edges out the other on user ratings (4.4 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do IXACT Contact and Zoho CRM offer a free trial?: Yes, both IXACT Contact and Zoho CRM offer a free trial.
What is the starting price of IXACT Contact vs Zoho CRM?: IXACT Contact starts at $38 /Month. Zoho CRM starts at $9 /user/month.
What are the top alternatives to IXACT Contact?: Top alternatives to IXACT Contact include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, RealOffice360.
What are the top alternatives to Zoho CRM?: Top alternatives to Zoho CRM include Bigin by Zoho CRM, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce.

IXACT Contact vs Zoho CRM vs Bigin by Zoho CRM Comparison

IXACT Contact

Zoho CRM

Bigin by Zoho CRM

IXACT Contact vs Zoho CRM vs Bigin by Zoho CRM — at a glance

Key differences between IXACT Contact and Zoho CRM

Compare IXACT Contact vs Zoho CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

IXACT Contact

Zoho CRM

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get shortlist help from a software advisor

How do IXACT Contact, Zoho CRM and Bigin by Zoho CRM Compare on Features?

Compare IXACT Contact, Zoho CRM and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

IXACT Contact vs Zoho CRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions