InTouchCRM vs Cratio CRM vs Bigin by Zoho CRM Comparison
InTouchCRM
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Medium Business
InTouch CRM is leading CRM software, the solution for businesses that need to make customer interaction simple and efficient. With real-time insights and features that are intuitive to use, we enable businesses of all si…
Cratio CRM
Starting at $499 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Cratio CRM is a leading cloud-based Customer Relationship Management (CRM) software for managing customers, marketing channels, sales teams and business processes. With Cratio, you can manage your customers' data through…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Cratio CRM leads on user satisfaction with a 4.5-star rating across 8 reviews.
InTouchCRM vs Cratio CRM vs Bigin by Zoho CRM — at a glance
| Feature | InTouchCRM | Cratio CRM | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | 4.5 / 5 | 4.3 / 5 |
| Reviews | — | 8 | 119 |
| Starting price | Contact for pricing | $499 /User/Month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | — | SOC 2 | — |
| Data residency | US | Global | Global |
Key differences between InTouchCRM and Cratio CRM
- Pricing: Cratio CRM starts at $499 /User/Month. InTouchCRM pricing is not publicly listed.
- Deployment: InTouchCRM supports SaaS/Web/Cloud; Cratio CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare InTouchCRM vs Cratio CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Medium Business, Small Business
Freelancers / Consultants, Large Enterprises, Medium Business
Small Business
InTouchCRM typically suits Freelancers / Consultants and Medium Business. Cratio CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | InTouch CRM is leading CRM software, the solution for businesses that need to make customer interaction simple and efficient. With real-time insights and features that are intuitive to use, ... Read More about InTouchCRM | Cratio CRM is a leading cloud-based Customer Relationship Management (CRM) software for managing customers, marketing channels, sales teams and business processes. With Cratio, you can ... Read More about Cratio CRM | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Spotsaas ScoreWhat's this? ↗ | 8.4/10 | 8.2/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do InTouchCRM, Cratio CRM and Bigin by Zoho CRM Compare on Features?
Total Features | 7 Features | 7 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare InTouchCRM, Cratio CRM and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🇺🇸 US | 🌐 Global |
InTouchCRM vs Cratio CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 4 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  NHS  Warrior  Laundry Efficiency |  Redington  DHFL Pramerica Life Insurance  Shubham |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  1 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, InTouchCRM or Cratio CRM?
- Cratio CRM edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do InTouchCRM and Cratio CRM offer a free trial?
- Yes, both InTouchCRM and Cratio CRM offer a free trial.
- What is the starting price of InTouchCRM vs Cratio CRM?
- InTouchCRM starts at Contact for pricing. Cratio CRM starts at $499 /User/Month.
- What are the top alternatives to InTouchCRM?
- Top alternatives to InTouchCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
- What are the top alternatives to Cratio CRM?
- Top alternatives to Cratio CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.